Upon arriving, the place was dirty, smelly and the staff were very rude. we were told it was 4.5 star, more like 1 star. Back packers would of been more cleaner. we felt un safe. After telling management it was not what was advertised and we require a refund, they refused. we contacted wot if, who were and are extremely helpful. they would not give our money back. the phones in room wouldn't work, and the lamps on the table, well let me just say that chicken feed or reject shop lamps are as good as myer lamps. Over all a very very poor and dirty place. I felt like I was in a 3rd world country.