I can't say enough about this hotel. We travel a lot and this time decided to stay out of the CBD for a change. We were welcomed from the very first moment we arrived. Our bags were wisked away (found them in our room once we had checked in) which was a nice touch. The rooms are fantastic (stayed in a deluxe balcony room) - very funky. They have thought of everything...right down to the slippers. My partner was super impressed that the (large) tv was mounted to the ceiling, movable and provided perfect viewing pleasure (unlike most hotels). We can't wait to try out the other hotels in the series to see if they are just as good. It is located in the heart of South Yarra with easy access to the city either by Train or Tram. The locals are all super helpful. Room service was quick and delicious.