We stayed in a deluxe balcony suite. It was our second stay here, the hotel staff were fantastic once again. The suite was beautifully designed, loved all the little touches like current magazines and stunning decor. Our only criticism is that housekeeping was not up to scratch. The bath in our ensuite had a very visible tidal mark; the guest shower has a dirty floor; in the kitchen the cupboards had a grubby marks and the tray holding tea had old food (nuts and sugar) left in. We were quite surprised to find this level of cleaning at a hotel of this calibre.