We didn't get to stay long enough as were just in town for a wedding overnight. That is the only reason I gave this a 4/5, as we didn't get to experince all that was on offer. What we did experience was exceptional staff and customer service that we hadn't enjoyed anywhere for some time. A wonderfully appointed room and ammenities. Not a thing was missing in our list of needs and we highly recommend The Olsen to anyone. Take a minimum 2-3 night stay and experience this place and its surrounds properly.