We relocated to Australia from the US and were "in residence" at The Olsen Hotel for two months. The staff couldn't have been nicer -- Amy, both Jareds, Kate, Jacqui and many others made our stay a memorable one. The mattresses are specially made for the Art Series chain, so we slept incredibly well. As others have said, the location can't be beat. Nearly everything you could want is within walking distance (including a huge grocery store directly across the street) and you can catch two different tram lines and one train line just outside the door. We would highly recommend The Olsen for anyone visiting Melbourne. And if you stay there during the Australian Open or the Grand Prix, you just might spot a celebrity!