My husband and I stayed here from 23 February - 27 February. We stayed in one of the standard rooms for the first two nights (as the spa room was already booked) and then switched to a spa room for the last two nights.
The hotel was in a great location on Chapel Street with lots of dining options on offer. It was a short walk to the South Yarra train station and very easy to navigate Melbourne's public transport system.
We found both rooms to be extremely quiet, both were very clean and the beds comfortable. We had no problems at all in the standard room, but when we changed to the spa room there were a couple of issues. We were not able to check in at 2:00 as they said that there was an issue with the bathroom door which needed to be fixed. They did however give us a free drink each in the hotel's restaurant, Spoonbill. When we got to the room, the bathroom door had not been fixed and could not be closed - no big issue really as it was just the two of us, but disappointing that we had to wait when the door hadn't even been fixed.
The spa was great although when we pushed one of the buttons it cut out the power to the room. We asked if maintenance could have a look at it while we went out, but it was not fixed the two days we were there.
Despite the internet saying that we would receive a bottle of sparkling wine, we did not receive it.
The only other thing which I was not too pleased about was that the spa room is on the first floor of the hotel and some guests on the second floor were able to look down and see us in the spa. It would be much better if they put a wall or something there to give a bit more privacy.
All in all, it was a lovely quiet hotel and I would recommend staying there, however, probably not in a spa room.
- Official Description (provided by the hotel):
- Set on Melbourne’s prestigious Chapel Street, The Olsen Hotel offers travelers premier South Yarra accommodation with 229 elegant five-star suites that are infused with the lyrical works of revered Australian Landscape artist Dr John Olsen. Breathtaking mural and sculpture greet you on arrival and large prints adorn all hallways and suites. This boutique Melbourne hotel is complimented by a day spa and two delicious restaurants; you will be reveling in the Art of [Creature Comforts]. At The Olsen Hotel, one can sleep soundly on Art Series Signature bedding, plunge into the spectacular glass bottom pool with Chapel Street shoppers below, work out in our state-of-the-art gymnasium or step out for some retail therapy. These South Yarra accommodations offer plentiful natural light and are thoughtfully appointed with 42” flatscreen televisions, wireless internet access and complete kitchenettes.For a longer stay settle into an exclusive art inspired residential suite.Olsen is regarded as one of Australia’s greatest living painters and won the Archibald Prize in 2005 for his portrait Self Portrait Janus Faced.Experience Olsen’s charm, wit and passion for life. ... more less
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- Also Known As:
- Art Series - The Olsen Hotel Melbourne