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“Great Spot” 5 of 5 stars
Review of Art Series - The Olsen

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Art Series - The Olsen
5.0 of 5 Hotel   |   637 - 641 Chapel Street | South Yarra, Melbourne, Victoria 3141, Australia (South Yarra)   |  
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Ranked #19 of 171 hotels in Melbourne
Ballarat, Vic
Senior Contributor
25 reviews 25 reviews
18 hotel reviews
Reviews in 14 cities Reviews in 14 cities
7 helpful votes 7 helpful votes
“Great Spot”
5 of 5 stars Reviewed February 10, 2013

Excellent hotel and the Day Spa (Norbu) was very good, even though the massage table was a bit squeky.
Location is great and staff very friendly.
We had dinner at STEER (located in Hotel) which was expensive, but really tasty
Would go back again

  • Stayed February 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brendan T, Concierge Team Leader at Art Series - The Olsen, responded to this review, February 19, 2013
We do thank you for taking the time to leave [The Olsen] a review here on Tripadvisor.
It certainly is a major positive having such a high quality day spa here inside the hotel. Because really what better way to relax than with a massage and a few treatments?
The staffs here are indeed very friendly and always happy to share their local knowledge or even just have a chat about Melbourne and their recent experiences.
Will make sure the massage bed is all fixed up before your next stay!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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863 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (178)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Russian first
  • Any
English first
Byron Bay, Australia
1 review
5 of 5 stars Reviewed February 10, 2013

The greeting from the the extremely helpful Jacqueline when I checked in was simply the beginning of the high level of service I experienced whilst staying at The Olsen. Check in was seamless and so easy (especially since I had arrived early), the room was great, if a teeny bit cramped and may I gently suggest that some coat hangers are provided in the wardrobe?

The in room facilities hit the mark beautifully and having a room where I could step out onto the impressive sun deck was a bonus.

Should you stay there whilst in Melbourne I hear you ask?? Hell yes say I.

  • Stayed February 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Melbourne, Australia
1 review
4 of 5 stars Reviewed February 8, 2013

Upon arrival we were met with a warm smile by the valet staff and shown to reception. The staff at the desk although busy acknowledged our arrival with a nod and motioned that they'd be a moment. Once checked in we made our way to the room which looked toward Richmond with the city skyline- beautiful. The room was comfortable with a cosy bed and pillows like clouds- my husband and I never sleep in but we did that morning! Evo bath products smelt Devine and the artwork was stunning- the giraffe in level 14 my favourite. 9/10
Furthermore- try the duck main at the Spoonbill restaurant -delicious

  • Stayed February 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New Delhi, Delhi, India
Contributor
11 reviews 11 reviews
5 hotel reviews
Reviews in 9 cities Reviews in 9 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 8, 2013

The hotel from the out side is not much but from the inside it is AMAZING. The inside has many wonderful paintings of frogs which are painted is very abstract manner. The location is quite good and since this was my first stay at the Art series it was rather odd to hear the name but overall it is 9.5 on 10 for me. The most fun part of the hotel was the room which had a breathtaking view. The staff was very attentive and the room was very clean.

Room Tip: Take a room on a higher floor if possible.
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  • Stayed March 2012, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Auckland Region, New Zealand
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 8, 2013

What a fantastic hotel The Olsen is. As soon as you open the door of you car the staff are attentive and very helpful. The rooms are beautifully decorated and functional. Best thing was the restaurant "Spoonbill" joined to the hotel. Ask for a Dr. Olsen cocktail and the rest of the evening will open up to you. Have Fun!

  • Stayed February 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Adelaide, Australia
1 review
5 of 5 stars Reviewed February 7, 2013

I could not have had a better time at this hotel! As soon as i checked in a knew we had made the right decision. Management are running a tight ship and it shows. A huge shout out to Kate, Olivia and Genivieve.
The room was spacious and clean.
We will definatly be back.

  • Stayed February 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
pd
Senior Contributor
23 reviews 23 reviews
6 hotel reviews
Reviews in 10 cities Reviews in 10 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed February 5, 2013

Long term stay .exelellent hotel friendly service from cleaning to front desk . Great position good value small hotel intimate . Unfortunately restaraunt not up to scratch but that's another review. Pool nice gym small but acceptable

  • Stayed February 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Art Series - The Olsen

Address: 637 - 641 Chapel Street | South Yarra, Melbourne, Victoria 3141, Australia
Phone Number:
Location: Australia > Victoria > Melbourne > South Yarra
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Kitchenette Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#7 Spa Hotel in Melbourne
#10 Family Hotel in Melbourne
#13 Business Hotel in Melbourne
#19 On the Beach Hotel in Melbourne
#19 Luxury Hotel in Melbourne
#22 Romantic Hotel in Melbourne
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Art Series - The Olsen 5*
Official Description (provided by the hotel):
Set on Melbourne’s prestigious Chapel Street, The Olsen Hotel offers travelers premier South Yarra accommodation with 229 elegant five-star suites that are infused with the lyrical works of revered Australian Landscape artist Dr John Olsen. Breathtaking mural and sculpture greet you on arrival and large prints adorn all hallways and suites. This boutique Melbourne hotel is complimented by a day spa and two delicious restaurants; you will be reveling in the Art of [Creature Comforts]. At The Olsen Hotel, one can sleep soundly on Art Series Signature bedding, plunge into the spectacular glass bottom pool with Chapel Street shoppers below, work out in our state-of-the-art gymnasium or step out for some retail therapy. These South Yarra accommodations offer plentiful natural light and are thoughtfully appointed with 42” flatscreen televisions, wireless internet access and complete kitchenettes.For a longer stay settle into an exclusive art inspired residential suite.Olsen is regarded as one of Australia’s greatest living painters and won the Archibald Prize in 2005 for his portrait Self Portrait Janus Faced.Experience Olsen’s charm, wit and passion for life. ... more   less 
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Also Known As:
Art Series - The Olsen Hotel Melbourne

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