Stayed for one night wanting to be close to Chapel St. Prahran to catch up with friends, and do a bit of shopping, so the Olsen was perfectly placed. The reception staff were amazing, 11 out of 10, if that is possible. The same wonderful hostess did my check in and check out the next morning, which were perfectly seamless. I wish I had taken notice of her name so I could give feedback direct to her management. She was actually the best and most likable reception person I have ever come across in all my travels. The rooms and hotel surrounds are wall to wall art. But to me the thing that tipped me over the edge to give it a 5 out of 5 was the bed......I have never slept on such an amazingly comfortable bed in my life, let alone at a hotel. The information booklet tells me that they are made to their standards, and give information on how much it is to buy one...What can I say but, I will be buying one in the not too distant future. It made all other beds pale by comparison, like sleeping on a supportive cloud. Oh and the down pillows and doona were also amazing. Nice touches, such as bikes available to get around ( not far from lovely bike paths along the Yarra ) Okay, the room was about as small as any I have ever stayed in too, but the layout, and the style and grace ( transparent table and chairs were an interesting feature ) meant that I never felt cluttered. But it was me on my own, may have been different with a partner. Anyway, full marks for all that it is trying to achieve and for hitting the mark on so many levels.