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“Couple's escape or party with friends” 5 of 5 stars
Review of Art Series - The Blackman

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Art Series - The Blackman
5.0 of 5 Hotel   |   452 St Kilda Road | (entry via Arthur Street), Melbourne, Victoria 3004, Australia (Formerly The Blackman Hotel)   |  
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Ranked #7 of 171 hotels in Melbourne
Melbourne, Australia
1 review
“Couple's escape or party with friends”
5 of 5 stars Reviewed October 10, 2013

My wife and I organised her 40th Birthday celebrations with a small group of friends in the Blackman Penthouse. From first email contact until after our night nothing was too much trouble. As we were entertaining a few friends we had some extra requests to make our night perfect. The hotel GM, Nick personally made sure our details had been attended too before our stay and everything was provided by happy and helpful staff. We had several friends stay in other rooms and from what I saw, those rooms are finished to the same high standard as the penthouse. We would definitely return as a couple or a night out with friends. Thanks again, Ashley.

  • Stayed September 2013, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NickGouin, General Manager at Art Series - The Blackman, responded to this review, October 13, 2013
Thank you Ashley for your kind feedback. It was a pleasure to have assisted in making your 40th a memorable experience. Our penthouse does offer a great space for entertaining and I'm glad you and your guests had an enjoyable time. We look forward to seeing you next year for your 41st.
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (290)
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English first
Australia
1 review
4 of 5 stars Reviewed October 8, 2013

Nice convenient location, short tram ride or walk to the city. Stylish Hotel for professional or a quiet couples weekend away. Stayed two nights with breakfast. Room were nice size and content everything you would need to be comfortable. Lot's of Artwork in room and common areas. Will definitely stay again. The balcony view were nice. Try to get a high level room. Hotel staff were friendly and efficient.

  • Stayed August 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Lauren H, Front Office Manager at Art Series - The Blackman, responded to this review, October 13, 2013
Thank you for taking the time to provide us with your feedback following your recent stay. I was extremely happy to hear that you enjoyed your time with us. Thank you for your lovely comments about your 'Blackman' experience. I have passed your feedback on to the team. We look forward to welcoming you back to The Blackman.

Lauren Hodder
Front Office Manager
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Adelaide, Australia
Top Contributor
53 reviews 53 reviews
25 hotel reviews
Reviews in 32 cities Reviews in 32 cities
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed October 8, 2013

The Art Series hotels are just lovely. The rooms are decorated with prints from the artist that each hotel is named after and the glass in the bathrooms also is screen printed with a work by the artist. The rooms also feature books that have been published covering the artist which makes for interesting reading and a welcome break from the usual hotel room entertainment option of TV.

  • Stayed September 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lauren H, Front Office Manager at Art Series - The Blackman, responded to this review, October 13, 2013
Thank you for your feedback following your recent stay with us at The Blackman. Our Charles Blackman artwork is the focal point for all decor within the hotel so I am happy to hear your lovely comments regarding this. We look forward to welcoming you back to The Blackman soon.

Lauren Hodder
Front Office Manager
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Sydney, Australia
1 review
4 of 5 stars Reviewed October 6, 2013

I stayed four nights here with a friend in a twin share room 404. The room was comfortable for two people and we appreciated the ability to get fresh air into the room via the balcony doors. The daily servicing was very basic, they left the room as is (no tidying, removing papers etc) but changed the linen and towels. Twice in four days the kitchen and mini bar amenities were not refreshed. A quick call to reception rectified the matter but in a 5 star hotel, should you have to call?? Those basic things make the difference - no one wants to feel like just because they aren't in the penthouse or a larger suite they just get basic service.

The ladies on front desk were friendly and very helpful with trams and getting around, the men were more business like and didn't go out of there way as much as the ladies did. The hotel is handily right across from a tram stop and we were able to get everywhere we wanted on the trams quick and easy.

The beds and pillows - amazing. The mini bar prices are not sky high but reasonable. Room service was super quick but uninspiring food (better off visiting the cafe or restaurant downstairs) plus had a $5 order charge on top. The artwork and atmosphere create a fantastic vibe that will keep many visitors coming back for more.

Room Tip: The rooms facing east get the sunrise but windows have roller blinds and curtains.
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  • Stayed October 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lauren H, Front Office Manager at Art Series - The Blackman, responded to this review, October 13, 2013
Thank you for taking the time to provide us with your feedback Dannielle, following your recent stay at The Blackman. I apologise for the housekeeping issue that you experienced during your stay - you are most correct that you should not have to call - but I am glad that our staff were able to rectify the issue promptly. Thank you for your kind words regarding the service you received from our front office ladies. I am happy to hear that you enjoyed our "fantastic vibe" and hope to welcome you back to The Blackman soon.

Lauren Hodder
Front Office Manager
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Adelaide, Australia
Top Contributor
56 reviews 56 reviews
14 hotel reviews
Reviews in 18 cities Reviews in 18 cities
54 helpful votes 54 helpful votes
4 of 5 stars Reviewed October 5, 2013

We stayed at the Blackman for 1 night in July between going from Mt Buller through to the GOR.

Arrival -
Hard to find a park outside the hotel but we were lucky, check it was quick and easy. The staff were very friendly.
The car park has a very low roof!

Room -
We booked the basic “Studio Suite Balcony”, fairly large room than we have experience before in Melbourne (comparing between the Oaks on Collins - Studio). Large comfy bed, small kitchen and modern bathroom. Plus this room came with a small private balcony with some great views, was a little to cold to hang out too much on it!

Food -
We have room service dinner which was excellent! We had a pizza and chips and Dessert - chocolate mousse and a lemon tart. (yummm!)

Location -
I really love the location, it isnt within the city (more on the outskirts) but still easy to walk into the city. You can also catch a tram but wouldnt suggest it if you are there for a short time as tram fares are expensive)

Staff Worth Special mention -
Phoebe who worked at the front desk and checked us in. She was very friendly and was able to suggest some awesome restaurants and bars within walking distance of the hotel

General Summary -
Greta location + friendly staff = wins mega points from us!

  • Stayed July 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lauren H, Front Office Manager at Art Series - The Blackman, responded to this review, October 13, 2013
Thank you Samantha, for the feedback you provided following your stay at The Blackman. I was very happy to receive your wonderful comments. I have passed your feedback on to the team (especially Phoebe) and am glad that you enjoyed your stay with us. We look forward to welcoming you back soon.

Lauren Hodder
Front Office Manager
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2 reviews
4 of 5 stars Reviewed October 1, 2013

We a beautiful 2 night stay at The Blackman. So quiet! So comfortable! The bakery downstairs serves an awesome breakfast! The only concern we had was that we had booked a kingsize bed and they upgraded us to a bigger room with a magnificent view but a queen bed. They forgot to tell us! Just wish we had a choice! Also, be prepared to pay for the parking. The quiet and comfy compo ant definitely win us over though and the complimentary bottle of champagne! :-) Also, they are affiliated with the entertainment book.

Room Tip: Ask for an upgrade if available then ask if you got one and see what the difference is. We were in t...
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  • Stayed September 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lauren H, Front Office Manager at Art Series - The Blackman, responded to this review, October 13, 2013
Thank you for taking the time to provide us with your feeback following your recent stay at The Blackman. I apologise for the error that was made regarding your upgrade - this was a mistake on our part. I am happy to hear that you enjoyed the champagne and thank you for your lovely comments about your breakfast at Depot De Pain. We look forward to welcoming you back to The Blackman soon.

Lauren Hodder
Front Office Manager
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Melbourne, Australia
Senior Contributor
28 reviews 28 reviews
28 hotel reviews
Reviews in 10 cities Reviews in 10 cities
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed September 29, 2013 via mobile

This time we booked a suite , 1509. Which I recommended as the views are great. Large room with kitchen, coffee machine, separate bedroom. Separate bathroom with spa.

The staff are very prompt no matter the issue. As we had booked this time to watch the football, the TV was cutting out terribly for the first half. They did have a look into it but really it was the terrible wind we had so not much to be done about it. They followed up with a call. Great people. I also mentioned to them the boys above who were urinating off their balcony which nearly hit me lol(as there are 2
more floors above) and they were prompt to put them in order :)

Great coffee downstairs and rooms very comfy. Recommended once more. Thank you.

  • Stayed September 2013
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lauren H, Front Office Manager at Art Series - The Blackman, responded to this review, October 13, 2013
Thank you for providing us with your feedback following your recent stay at The Blackman. We were very happy to hear your comments regarding the attentiveness of our staff. I sincerely apologise for the "balcony issue" that you experienced but thank you for your humour. Please be reassured that we do make all efforts to ensure our guests safety. We look forward to welcoming you back to The Blackman (on a higher floor with no balconies above).

Lauren Hodder
Front Office Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Art Series - The Blackman

Address: 452 St Kilda Road | (entry via Arthur Street), Melbourne, Victoria 3004, Australia (Formerly The Blackman Hotel)
Phone Number:
Location: Australia > Victoria > Melbourne
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Kitchenette Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
#4 Family Hotel in Melbourne
#5 Romantic Hotel in Melbourne
#7 Luxury Hotel in Melbourne
#10 Business Hotel in Melbourne
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Art Series - The Blackman 5*
Official Description (provided by the hotel):
With a contemporary, boutique interior and an enviable St Kilda Road location, just a stones throw from Melbourne’s CBD, The Blackman Hotel will inspire Melbourne’s imagination. A destination perfect for business or leisure travellers, this unique Melbourne hotel boasts 209 guest accommodations and suites, a selection of which host private terraces.Built within and above the historic Airlie Mansion, The Blackman Hotel will charm and inspire guests with the works of one of Australia’s most celebrated artists, Charles Blackman, showcased throughout this unique hotel space.The Blackman Hotel is also dedicated to ensuring your visit to Melbourne is complete with dining options to tempt your tastebuds. Experience two of Melbourne’s hottest new restaurants right at your own doorstop. Couple this with our state-of-art gymnasium and your luxurious five-star experience is complete. ... more   less 
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Also Known As:
Art Series - The Blackman Hotel Melbourne

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