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Fraser Place Melbourne: Traveler Reviews

4.0 of 5
19 Exploration Lane, Melbourne, Victoria, Australia
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323 reviews from our community

Traveler rating
    101
    168
    36
    13
    5
See reviews for
Families
31
 
Couples
176
 
Solo
33
 
Business
27
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Hong Kong, China
1 review
“22 stay in Melbourne”
4 of 5 stars Reviewed December 24, 2012

Centre of Melbourne near everything. Very helpful staff. Right next to china town. And the old prison, plus only around $60 for a taxi from the air port. Will stay there again. Just a little dusty. Breakfast small but good price. The trams are good fun,

  • Stayed December 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Ask Elly788 about Fraser Place Melbourne
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FPM_Management, General Manager at Fraser Place Melbourne, responded to this review
December 26, 2012
Thank-you for your feedback; I am pleased to hear you had an enjoyable stay and will return to visit us again.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Asia
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
8 helpful votes 8 helpful votes
“Convenient”
4 of 5 stars Reviewed December 19, 2012

We had a little difficulty locating the entrance of the hotel as it is located in a small lane. It is close to Chinatown and within walking distance from the main shopping area in Bourke Street. Check-in was fast and efficient. The room is small incorporating a kitchenette, a table and a chair. The kitchenette comes with a dishwasher, which saves you the need to wash your dishes after cooking. Preparation of food is difficult as the counter top is small. We also had to sit on the bed or floor to eat our meals as there is only 1 table and 1 chair in the room. Spread at the breakfast buffet is basic but sufficient.
One suggestion for the hotel: add another chair please.

  • Stayed December 2012, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Ask pte-traveller about Fraser Place Melbourne
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FPM_Management, General Manager at Fraser Place Melbourne, responded to this review
December 19, 2012
Thank-you for sharing your experience of Fraser Place Melbourne. I am very happy to advise that we are in the process of sourcing suitable furniture to increase dining space and seating within selected apartments; this is a direct response to feedback, similar to yours, which we have received since refurbishing earlier this year. We are confident this improvement will increase the comfort of our guests and prevent the problem you have identified from continuing to occur. Should you stay with us again, I encourage you to please contact our reservations team before arrival to ensure the room you have booked is one with additional seating. Again, thank-you for your feedback and I hope to be able to welcome you back to stay with us during your next visit to Melbourne.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Largs
Top Contributor
51 reviews 51 reviews
30 hotel reviews
Reviews in 26 cities Reviews in 26 cities
19 helpful votes 19 helpful votes
“Quiet yet fairly central location.”
4 of 5 stars Reviewed December 17, 2012

Great Location (19 Exploration Lane), just a few tram stops from the centre of Melbourne, though it is walking distance (for most people) to everything eg theatres, Queen Victoria market, China Town etc. The hotel is located in a laneway but there is space to unload baggage on arrival and vice versa. I'm not sure if there is general parking available as we travelled via shuttle bus from the airport which is about 20mins away. The staff are very helpful and approachable.

Breakfast was included in our rate and even though it was a continental breakfast there was a variety of hot and cold foods. There is no room service however, restaurants etc are very close by and a small supermarket is not far at all, if you want to pick up supplies and cook for yourself.

The rooms a very practical (kitchenette with stove, pots, pans, plates etc + washing machine in some), very tastefully decorated, comfortable bed and pillows and the usual toiletriest etc. We had a room next to the elevator which could be a little annoying when the lift was in action, but we found with the bathroom door closed the noise was not too bad. If you are a light sleeper I would suggest requesting a room away from the lifts.

Overall, this is great accommodation and I would will stay again!

  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
See 8 more reviews by rebecca50 for Melbourne
Ask rebecca50 about Fraser Place Melbourne
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FPM_Management, General Manager at Fraser Place Melbourne, responded to this review
December 18, 2012
Thank-you for your feedback; I am glad you enjoyed your stay with us at Fraser Place Melbourne. As you mention, our location is very central to the many attractions of Melbourne however being tucked down Exploration Lane means you can also escape the hustle and bustle for some rest and relaxation. I am glad that our breakfast offering exceeded your expectations and that you can appreciate the thought that has been put into the design & facilities of our newly refurbished apartments; they are well equipped for long or short stays. Again, I thank-you for taking the time to share your experience; we look forward to welcoming you back during your next visit to Melbourne.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Singapore
Senior Contributor
22 reviews 22 reviews
14 hotel reviews
Reviews in 14 cities Reviews in 14 cities
14 helpful votes 14 helpful votes
“Value for Money Hotel”
4 of 5 stars Reviewed December 11, 2012

I like this hotel very much for it simple and nice decor.
good room, clean bed, bathroom. with a kitchen, fridge, washer, dryer, microwave, TV.
Kitchen comes in useful especially for long stay.Overall I like staying at this place. plus the price is reasonable.

Room Tip: If you wish to have balcony with a view do let them know in advance. bear in mind that room with nic...
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  • Stayed October 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
See 7 more reviews by uniqueisland for Melbourne
Ask uniqueisland about Fraser Place Melbourne
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FPM_Management, General Manager at Fraser Place Melbourne, responded to this review
December 12, 2012
Thank-you for taking the time to share your experience of Fraser Place Melbourne; your feedback about our newly refurbished apartment’s reinstates the Frasers Hospitality philosophy; to provide comfortable & well-equipped accommodation, or preferably a home away from home, for long stay guests. I am glad you feel you received value for money and hope to be able to welcome you back to stay with us again.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
NSW
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
Reviews in 7 cities Reviews in 7 cities
2 helpful votes 2 helpful votes
“Good place to stay while in Melbourne”
4 of 5 stars Reviewed December 11, 2012

Great location, good value, modern & very clean. Service was of very high standard, nothing was too much trouble for them. I arrived very early in the morning and they went out of their way to allow me to have my room early. Linen was clean and of high quality, in fact everything was very clean and that always helps when you are staying away from home

  • Stayed December 2012, traveled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
See 2 more reviews by jomariej for Melbourne
Ask jomariej about Fraser Place Melbourne
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FPM_Management, General Manager at Fraser Place Melbourne, responded to this review
December 12, 2012
Thank-you for your review of Fraser Place Melbourne; I am glad to hear you had an enjoyable stay and that our convenient location, newly refurbished apartments & customer service made your experience with us a positive one. I hope to be able to welcome you back to stay with us again during future visits to Melbourne.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
 
 
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Additional Information about Fraser Place Melbourne

Also Known As:
Fraser Place Melbourne Hotel
Fraser Place Melbourne Hotel Melbourne
Address: 19 Exploration Lane, Melbourne, Victoria, Australia
Phone Number:
Region: Australia > Victoria > Melbourne
Amenities:
Fitness Center Free Breakfast Free High-Speed Internet Kitchenette Restaurant Suites
Hotel Style:
Ranked #9 of 108 Specialty lodging in Melbourne
Price Range: $$
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
Perfectly situated in the Central Business District, Fraser Place Melbourne provides convenient access to major financial corporations, world-renowned shopping and a vibrant entertainment scene. With the Regent, Princess and Her Majesty's theatres close by, Fraser Place Melbourne is the ideal place to enjoy Melbourne's rich cultural scene. Exploring the city is a breeze as the hotel is located on the free City Circle tramline. Fraser Place Melbourne is the Frasers Hospitality group's first serviced residence in Melbourne. With a portfolio of 44 serviced apartments across 19 countries, Frasers Hospitality is a global leader in luxury accommodation. We invite you to experience the Fraser Difference at Fraser Place Melbourne, which features three room offerings - Deluxe, Executive and Premier. ... more   less 
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