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“Great Hotel, Great position” 4 of 5 stars
Review of Hilton Melbourne South Wharf

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Hilton Melbourne South Wharf
5.0 of 5 Hotel   |   2 Convention Centre Place | South Wharf, Melbourne, Victoria 3006, Australia   |  
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Ranked #15 of 158 Hotels in Melbourne
Certificate of Excellence
Level Contributor
211 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 169 helpful votes
“Great Hotel, Great position”
4 of 5 stars Reviewed March 13, 2014

We chose this hotel mainly because of the position of it. We were going to a show at the Melbourne Convention Centre and it's right next door to the Hilton. When we arrived we were greeted by a doorman to assist us with our bag and car. We chose valet parking which cost $50, or we could have parked our own car for $20 in a local car park across the road. As we had arrived a bit too early for their regular check in, which is 3pm, they checked us in and then gave us a voucher each for a free drink at their bar while we waited for the room to be ready. The room was on the 7th floor and we had a lovely view of Melbourne, which was really nice at night. We woke early to see a view of Melbourne with four or five Hot Air Balloons floating past. The room was clean and comfortable, there was a safe in the room, the bed was comfortable and the staff very pleasant and helpful throughout our stay. We had an Evening meal at their Restaurant Neuvo 37. The position of the Hotel is right near the Docklands wharf where the Star of Melbourne wheel is, and only a 2km walk into the City Centre of Melbourne. A good Hotel that we will return to in future. The only thing that let it down is it doesn't offer free WiFi.

  • Stayed March 2014, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiltonSouthWharf, General Manager at Hilton Melbourne South Wharf, responded to this review, March 19, 2014
Many thanks for your feedback on Trip Advisor.

Wonderful to read about how much you enjoyed our location, service and facilities during your stay; and we all look forward to welcoming you back to Hilton Melbourne South Wharf in the not too distant future.

Sincerely
Brett Christ
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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2,283 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Melbourne, Australia
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed March 13, 2014

When we want a night off from the business and challenges of parenting, we always look forward to a weekend in the city staying at Hilton Melbourne South Wharf. All the staff are there to please with top service and a smile. No request has gone unanswered. The rooms are spacious, clean and the bed is super comfy. Cant wait to stay again!

  • Stayed October 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiltonSouthWharf, General Manager at Hilton Melbourne South Wharf, responded to this review, March 13, 2014
Thank you so much for sharing your great feedback with us on Trip Advisor.

We continually strive to create memorable guest experiences at Hilton Melbourne South Wharf and it is gratifying for us to know that you enjoyed all aspects of your stay, during your 'getaway' - Rest assured this serves as great motivation for us all!

I hope we will have the pleasure of your return in the not too distant future.

Sincerely
Brett Christ
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Australia
Level Contributor
22 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
5 of 5 stars Reviewed March 12, 2014

good sized room, good service. most people have internet connection :) and it's free in the lobby anyway? best thing about this hotel is the ZERO light during the day (due to the blackout roller blinds) and it's close proximity to the Melbourne Convention Centre.

stayed here 4 yrs ago, will come again when i have another conference next door :)

  • Stayed March 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiltonSouthWharf, General Manager at Hilton Melbourne South Wharf, responded to this review, March 13, 2014
Thank you for taking the time to post your feedback on Trip Advisor.

Wonderful to read that you were pleased with your overall stay and we all look forward to serving you again at Hilton Melbourne South Wharf, in the not too distant future.

Sincerely
Brett Christ
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Adelaide, South Australia, Australia
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed March 10, 2014

Stayed at Hilton when at conference at Conference centre . Very close by.Good service all through at Hilton. Only downside was expensive internet connection. Room service good, room clean and comfortable bed. I would stay here again

  • Stayed March 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiltonSouthWharf, General Manager at Hilton Melbourne South Wharf, responded to this review, March 12, 2014
Thank you for posting your review about your recent stay.

I was delighted read your comments and I have also noted and appreciate your feedback regarding the internet.

Thank you again for your time and I do hope we will have the pleasure of welcoming you back to Hilton Melbourne South Wharf in the not too distant future.

Sincerely
Brett Christ
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Melbourne, Australia
1 review
5 of 5 stars Reviewed March 9, 2014

Romantic atmosphere could have been improved with candles in the bathroom, chocolates on the pillows etc. However overall the view was breathtaking and was reasonable given the price. A little expensive but not ridiculous. Would return.

  • Stayed March 2014, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiltonSouthWharf, General Manager at Hilton Melbourne South Wharf, responded to this review, March 19, 2014
Thank you for your review following your recent stay with us.

I appreciate your feedback and suggestions, which can only help us to improve our guests' experience, and we indeed look forward to your return at some stage in the near future.

Sincerely
Brett Christ
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
ALPHARETTA
Level Contributor
25 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed March 8, 2014

Hotel was very nice. We stayed in a spa room. The bathrooms were very big and open. The beds were comfortable. The location was at the end of escalade and was
Walking distance to most restaurants. We has breakfast there and it was OK. Nothing special for the Buffett. Bread cheese runny eggs bacon it worked and I had enough to eat. Lots of restaurants nearby. Hotel offered one free admission to magic show 59.00 value. It was nice not great but I would recommend it.

Stayed February 2014
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiltonSouthWharf, General Manager at Hilton Melbourne South Wharf, responded to this review, March 11, 2014
Many thanks for sharing your feedback with us following your recent stay at Hilton Melbourne South Wharf.

I was delighted to read about your enjoyable experience and we all hope to have the pleasure of serving you again at our hotel in the not too distant future.

Sincerely
Brett Christ
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
melbourne, Australia
1 review
5 of 5 stars Reviewed March 5, 2014

Other hotels in Melbourne shld look at Hilton South Wharf to up their game. It is fresh, clean and the staff are excellent. Hilton Sth Wharf makes other Melbourne hotels look old, tired and dirty. We could not fault our experience and cant wait to go back.

  • Stayed March 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiltonSouthWharf, General Manager at Hilton Melbourne South Wharf, responded to this review, March 7, 2014
Many thanks for your wonderful review.

Great to see that you were pleased with our five star service during your stay, as well as the uniquely modern and fresh feel which is boasted throughout the hotel's decor and style.

We look forward to your return sometime soon.

Sincerely
Brett Christ
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hilton Melbourne South Wharf

Address: 2 Convention Centre Place | South Wharf, Melbourne, Victoria 3006, Australia
Phone Number:
Location: Australia > Victoria > Melbourne
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Kitchenette Restaurant Room Service Suites Wheelchair access
Hotel Style:
#8 Family Hotel in Melbourne
#10 Romantic Hotel in Melbourne
#11 Business Hotel in Melbourne
#15 Luxury Hotel in Melbourne
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Hilton Melbourne South Wharf 5*
Number of rooms: 396
Official Description (provided by the hotel):
Synonymous with quality, service, and style, Hilton offers the best of Melbourne.Immerse yourself in riverside cool that is the innovative Hilton Melbourne South Wharf. This upper upscale hotel is located in dynamic South Wharf Promenade and only a short stroll to the CBD, Docklands, Southbank dining precinct and Etihad Stadium - and beside the premium DFO South Wharf. The hotel offers spectacular city views and mouth-watering dining and drinking options. It has sophisticated meeting and event spaces, and a unique conference offering with Melbourne Convention & Exhibition Centre. Hotel highlights: •Stylish riverside hotel on South Wharf Promenade, next to DFO South Wharf •Internal access via first floor link to Melbourne Convention & Exhibition Centre •Executive Lounge with outdoor terrace •396 generous rooms with spectacular views of the city or bay •60 Executive rooms and 54 Yarra, Relaxation and Two-Bedroom Suites •Bathrooms with separate shower and bath plus Peter Thomas Roth(R) amenities •A stylish restaurant and bar that offers an approachable and relaxed dining experience for all occasions •Six modern meeting and event rooms and expansive open-air, covered terrace for events up to 300 •Casual all-day Caffe Cino •24-hour Hilton Fitness by Precor(R) ... more   less 
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Also Known As:
Hilton Melbourne South Wharf Hotel Melbourne

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