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“Relaxing” 5 of 5 stars
Review of Hilton Melbourne South Wharf

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Hilton Melbourne South Wharf
5.0 of 5 Hotel   |   2 Convention Centre Place | South Wharf, Melbourne, Victoria 3006, Australia   |  
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Ranked #14 of 171 hotels in Melbourne
Melbourne, Australia
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 6 cities Reviews in 6 cities
3 helpful votes 3 helpful votes
“Relaxing”
5 of 5 stars Reviewed November 7, 2013

Had a perfect stay. Beautiful view, room design was very modern and the toiletries provided eg soaps and shampoos were of good quality. Late check out was provided to us at no extra cost but the valet parking was a bit steep. Room service was prompt and the food we ordered was nice. Enjoyed the coffee made with the in room coffee machine in the morning too. Could only wish we stayed longer! Will definitely stay again.

  • Stayed November 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiltonSouthWharf, General Manager at Hilton Melbourne South Wharf, responded to this review, November 26, 2013
Thank you so much for sharing your 10/10 experience with your fellow travelers.
I’m so glad you enjoyed you stay with us. We look forward to welcoming you back soon.
Safe travels…
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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English first
Melbourne, Victoria, Australia
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed November 7, 2013

Stayed here recently for a weekend away without the kids. Have stayed previously and can never fault it. Great rooms, fantastic bathrooms with stand alone baths (a rarity in other close by hotels). This is the first time we have had a city view room and the view is amazing, night and day. Would be an awesome location for the New Years Eve fireworks. Close to all the great restaurants of Southbank and the crown precinct. Only down side is no pool. We will be back!

  • Stayed November 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiltonSouthWharf, General Manager at Hilton Melbourne South Wharf, responded to this review, November 26, 2013
Dear Reviewer,

Thank you for your 10/10 review about your stay at Hilton Melbourne South Wharf.
Glad to hear that that enjoyed the hotel and all its facilities.
Thank you so much for your valuable feedback and we hope to see you soon.

Rupert Hallam, Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Brisbane, Australia
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed November 6, 2013

I stayed here with hubby who was attending a Conference. This hotel is linked to the Melbourne Convention and Exhibition Centre which provides all weather access. Another great location in a different part of Melbourne away from the City Centre. The bonus here is it is above the DFO South Wharf which is three floors of shopping at outlet prices. There are lots of little restaurants/cafes outside serving breakfast, lunch and dinner - including a great bar which is part of the Hilton Hotel. More dining options at the Crown Casino and the South Bank Promenade which is only a ten minute walk either along the boardwalk or through the Convention Centre in bad weather. There is a tram stop outside the Convention Centre giving you access to most parts of Melbourne - city, St Kilda, etc. Walked up Flinders Street to have breakfast at one of the many cafes in Degraves Lane - so hard to choose one - on my way to do some shopping in the Bourke Street Mall. Very easy to catch a tram back from the Mall to the Convention Centre. There are lots of pathways in difference directions leaving no shortage of walks to explore the surrounding areas.

Room Tip: High room facing the City and the Yarra River.
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  • Stayed October 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiltonSouthWharf, General Manager at Hilton Melbourne South Wharf, responded to this review, November 26, 2013
Dear Reviewer,

Thank you for your 10/10 review about your stay at Hilton Melbourne South Wharf.
Glad to hear that that enjoyed the hotel and all its facilities.
Thank you so much for your valuable feedback and we hope to see you soon.

Rupert Hallam, Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sydney
Senior Contributor
38 reviews 38 reviews
16 hotel reviews
Reviews in 14 cities Reviews in 14 cities
49 helpful votes 49 helpful votes
5 of 5 stars Reviewed November 6, 2013

The Hilton South Wharf is a relatively new 5 star hotel set on the banks of the Yarra River in close walking distance of the Crown Entertainment Centre and Casino. The rooms are spacious and well-appointed with nice views. An excellent buffet breakfast is served in the hotel restaurant and there are a variety of other choices for eating and drinking in the hotel. The hotel is next door to a large complex of factory outlet shops and also has internal access to a large exhibition and conference complex.

Room Tip: To get the best views ask for a room looking up the river towards the Crown Casino.
See more room tips
  • Stayed October 2013, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiltonSouthWharf, General Manager at Hilton Melbourne South Wharf, responded to this review, November 26, 2013
Dear Reviewer,

I was delighted to read your comments about your recent stay and glad that you found the location and service levels of the hotel to your satisfaction. Hope to see you return soon....safe travels.

Rupert Hallam, Hotel Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Melbourne, Australia
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 6, 2013

Elegant, clean, modern and staff that went out of their way to make our stay comfortable. We stayed to attend a work function near by BUT I was also 5 days post major surgery and needed comfort and quiet and that is exactly what we got. Staff allowed us to check in early so I could rest and also applied a late checkout to help with my situation. The room was gorgeous, the bathroom beautiful and the view was sensational of the gorgeous Melbourne Docklands area. The King Bed was like a giant comforting ball of cotton wool that could not have been more perfect for my post surgery needs - I can't tell you how much I enjoyed the ambiance of this place. Just beautiful

  • Stayed November 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiltonSouthWharf, General Manager at Hilton Melbourne South Wharf, responded to this review, November 26, 2013
Dear Reviewer,

Thank you taking the time to review Hilton Melbourne South Wharf.
I am glad you enjoy staying with us. Thank you for all your loyalty and support of this hotel and the Hilton Brand.

We look forward to welcoming you back soon.

Safe travels.
Rupert Hallam, Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
melbourne
Contributor
19 reviews 19 reviews
10 hotel reviews
Reviews in 11 cities Reviews in 11 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed November 5, 2013

Review is actually for 2009, just after it was opened.

Stayed for our wedding night in one of the suites. Couldn't ask for a better view. The room was tastefully appointed, and we were welcomed with a bottle of champagne. Double shower heads in the bathroom and a spa, with a cleverly designed bathroom that provided a share of the wonderful view. Unfortunately, due to the worst winds in several years, it was quite noisy, mainly due to the fact that there were no adjacent buildings to block the wind (not the fault of the hotel!).

  • Stayed December 2012, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiltonSouthWharf, General Manager at Hilton Melbourne South Wharf, responded to this review, November 26, 2013
Dear Reviewer,
Thank you taking the time to review Hilton Melbourne South Wharf.
I am glad you enjoy staying with us. Thank you for all your loyalty and support of this hotel and the Hilton Brand

We look forward to welcoming you back soon.

Safe travels.

Rupert Hallam, Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Melbourne, Australia
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 5, 2013

Excellent location, walking distance to the CBD. Very friendly and helpful staff. The room had fantastic views of the river and city, and was peaceful as well. Recommend for business travellers or a weekend getaway with partner.

  • Stayed October 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiltonSouthWharf, General Manager at Hilton Melbourne South Wharf, responded to this review, November 26, 2013
Dear Reviewer,

Thank you taking the time to review Hilton Melbourne South Wharf.
I am glad you enjoy staying with us. Thank you for all your loyalty and support of this hotel and the Hilton Brand.

We look forward to welcoming you back soon.

Safe travels.
Rupert Hallam, Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Hilton Melbourne South Wharf

Address: 2 Convention Centre Place | South Wharf, Melbourne, Victoria 3006, Australia
Phone Number:
Location: Australia > Victoria > Melbourne
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Kitchenette Restaurant Room Service Suites Wheelchair access
Hotel Style:
#8 Family Hotel in Melbourne
#9 Romantic Hotel in Melbourne
#11 Business Hotel in Melbourne
#14 Luxury Hotel in Melbourne
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Hilton Melbourne South Wharf 5*
Official Description (provided by the hotel):
Synonymous with quality, service, and style, Hilton offers the best of Melbourne.Immerse yourself in riverside cool that is the innovative Hilton Melbourne South Wharf. This upper upscale hotel is located in dynamic South Wharf Promenade and only a short stroll to the CBD, Docklands, Southbank dining precinct and Etihad Stadium - and beside the premium DFO South Wharf. The hotel offers spectacular city views, and mouth-watering dining and drinking options at Nuevo37 restaurant and Sotano Wine + Tapas bar. It has sophisticated private event spaces, and a unique conference offering with partner Melbourne Convention & Exhibition Centre. •Stylish riverside hotel on South Wharf Promenade, next to DFO South Wharf•Internal access via first floor link to Melbourne Convention & Exhibition Centre•Executive Lounge with outdoor terrace•396 generous rooms with spectacular views of the city or bay•60 Executive rooms and 54 Yarra, Relaxation and Two-Bedroom Suites•Four-point bathrooms with Peter Thomas Roth® amenities•Sophisticated Nuevo37 restaurant•Authentic Sotano Wine + Tapas Bar•Casual all-day Caffè Cino•24-hour Hilton Fitness by Precor® ... more   less 
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Also Known As:
Hilton Melbourne South Wharf Hotel Melbourne

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