We have recently spent a few days at this hotel. It is located in the very large DFO shopping complex at South Wharf Melbourne a great location if you like shopping. . It is also near the boardwalk next to the Convention Centre which is near the Crown Casino. It is about a 10 minute walk to the casino and where you are able to catch any number of trams which are very frequent.
The rooms are quite large and the decor is very modern. If you require Internet from your room, you pay although free WiFi internet is available in the lobby area only and there is an area set aside for guests to do this, however it was a nightmare to try and log on initially. Even the Conceirge tried to help saying we did not need a password - however the message kept saying that you do. We gave up a couple of times that we tried to log on as per their instructions. However there was another free WiFi option available (HH - Public) which is what we used - it only gives you two hours at a time, but that would be more than enough for most people. I would have thought that for the price you pay for a room (in excess of $300 per day - room only) internet would be included. It is a wonder in this day and age of technology that hotels just don't include this as standard. Some do, most don't.
The room had a flat screen TV which was also seemed to have an issue with reception - some channels kept breaking up to the point we turned it off. The next day we tried again, and it was ok. So it was hit and miss with the TV. As we were out most of the time anyway, it wasn't that much of an issue for us. Again, I feel that for the price paid for the room, we should not have had this issue at all. The bed was extremely comfortable. The bathroom was huge, with separate bath, shower and toilet areas. Could not fault the room at all, very clean and with good quality bathroom items.
We did eat breakfast in the hotel - it was very well set out - lots of choices from their all you can eat buffet and the food was very tasty and well cooked. No complaints there. I notice that if you had to pay for it, the price is $37 per head. We felt that this was extremely expensive for what you got, so we were pleased it was included in our stay.
If you arrive by car, the hotel will charge you $50 for them to park it. Otherwise you can park in the public paying car park across the road.
In a nutshell - great hotel with staff very friendly and helpful in a good location if you like shopping or are there on business - but way overpriced for what you got compared to other hotels - ie you don't get any extras apart from the room. And to top it all off, as you need to provide your credit card, they also add an additional 1.5% surcharge on top of your bill.
- Official Description (provided by the hotel):
- Synonymous with quality, service, and style, Hilton offers the best of Melbourne.Immerse yourself in riverside cool that is the innovative Hilton Melbourne South Wharf. This upper upscale hotel is located in dynamic South Wharf Promenade and only a short stroll to the CBD, Docklands, Southbank dining precinct and Etihad Stadium - and beside the premium DFO South Wharf. The hotel offers spectacular city views, and mouth-watering dining and drinking options at Nuevo37 restaurant and Sotano Wine + Tapas bar. It has sophisticated private event spaces, and a unique conference offering with partner Melbourne Convention & Exhibition Centre. •Stylish riverside hotel on South Wharf Promenade, next to DFO South Wharf•Internal access via first floor link to Melbourne Convention & Exhibition Centre•Executive Lounge with outdoor terrace•396 generous rooms with spectacular views of the city or bay•60 Executive rooms and 54 Yarra, Relaxation and Two-Bedroom Suites•Four-point bathrooms with Peter Thomas Roth® amenities•Sophisticated Nuevo37 restaurant•Authentic Sotano Wine + Tapas Bar•Casual all-day Caffè Cino•24-hour Hilton Fitness by Precor® ... more less
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- Also Known As:
- Hilton Melbourne South Wharf Hotel Melbourne