Right from the minute we got out of the taxi, the young guys at the front door assisted us straight away with our bags, check-in was a breeze, the lady was very friendly and informative , the foyer is lovely - very relaxing, you didn't feel rushed , I didn't mind the dimmed lighting.. (although I still couldn't convince my husband to let me take home one of the new cars being displayed in there..hahaa)
The room was just right for us, we had a King relaxation suite, very spacious. The beds are soo comfy - pillows were just right for me :) We had use of the executive lounge which was great! The staff in there were friendly and very helpful and the choice of drinks and snacks etc was ample!
Room Service we used a few times - Wow! Very fast and food was yummy!
Bar downstairs - we used a couple of times too and the staff there were very attentive and made sure you were never waiting for a drink - it was great!
Location , was spot on for us, as we needed the convention centre, and easy walking to the casino , shops (DFO right next door!) , Collins street and restaurants..
I highly recommend the Hilton South Wharf Melbourne! We will be returning in the near future!!