We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Excellent location” 5 of 5 stars
Review of Causeway 353 Hotel

Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 9 more sites!
You added Causeway 353 Hotel to your Saves list
Causeway 353 Hotel
4.0 of 5 Hotel   |   353 Little Collins Street, Melbourne, Victoria 3000, Australia   |  
Hotel amenities
Ranked #92 of 158 Hotels in Melbourne
Level Contributor
27 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
“Excellent location”
5 of 5 stars Reviewed March 16, 2009

This hotel is just located within 3 minutes walk of Bourke Street Mall! You can do your shopping and unload your goodies back at the hotel and resume your shopping again! Isn't what wonderful??!! Another plus point if you are taking the free shuttle service from the airport Skybus - the shuttle will stop right outside the side of the hotel facing Little Collins Street - you just need to walk a few metres down the small lane (Equitable Place) to get to the hotel's entrance. Compared to Causeway Inn on the Mall - you need to walk through half of Bourke Street Mall to get to the entrance of Causeway Inn on the Mall. The same applies to many hotels located on the little collins, little bourke streets too - the shuttle cannot stop along those little streets.
Causeway 353 is still relatively brand new. The rooms are a little smallish but not claustrophobic. Bathroom is decent too. For the rate and location, i have nothing but praises for this hotel.
The staff at the reception were very helpful and accommodating. There were some initial hiccups when i checked-in. They had initially allocated me a room right next to the exercise room on the 2nd floor. When i requested a change of room to have more privacy, they obliged with a smile. They gave me another room on the 3rd floor. However, I discovered that the bulbs of the standing light and the workdesk lamp were missing. They couldn't get new bulbs immediately because the maintenance guys were gone for the day. Since I had to do some urgent work that night, they changed me to another room on the 7th floor. The reception ladies were very cheerful, obliging and good natured.
Breakfast was included in my rate. But if breakfast is not included in your rate, no worries! There are many cafes just besides the cafe along Equitable Place. The cafes open very early.
Will definitely stay at Causeway 353 again when I visit Melbourne.

  • Stayed March 2009, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

682 reviews from our community

Traveler rating
See reviews for
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (121)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Russian first
  • Spanish first
  • Any
English first
South Australia
Level Contributor
45 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
3 of 5 stars Reviewed February 16, 2009

Nice and new hotel, great location in the CBD. Rate included continental breakfast for two in their newly opened dining room. A suggestion to Management, perhaps soft music in the dining room would be a good idea, as it was a fairly large room, and it felt a bit awkward, with no one talking much, and you could've heard a pin drop !!

Stayed for one night, arriving late in the day. Hotel's location in an alleyway was okay, however it was a pain not having anywhere to park your car, as you had to park on a side street, with most of the spots in the street being loading zones, so you had to be quick getting your luggage out, then having to move your car. There were three options for overnight car parks which the hotel had special deals with, however all three were a walk away, though not overly far.

Our room was quite a good size as was our bathroom, with a lovely king size bed. It was fairly quiet on our floor, however we had a party from some nightclub (?) outside our window which was a bit loud, late at night (Thursday). We were on the 3rd floor, overlooking the alleyway. Normally this would have kept me awake, however I was pretty tired, and fell asleep not long after.
(Having said that, the hotel has double glazed windows, and even though both our windows were shut, one couldn't be locked because the catch was faulty. We reported this to Management before we left. This could have made a slight difference with the noise ?).

The alleyway late in the day, was a pretty dull entrance to the hotel, however when we left next morning, the transformation was quite amazing. There are a few cafes, and shops who operate within it, and it was turned into a colourful, busy area with tables and chairs set up along it.

Stayed February 2009
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney, Australia
Level Contributor
38 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed February 3, 2009

We booked this hotel as we were going to see the Australian Open tennis, and most other (reasonably priced) places were booked out by then. Hadnt seen any photos etc before we left so didn't know what to expect at all when we arrived.
However found this to be a great little hotel. Everything is brand new and very clean, and the staff were really friendly and gave us lots of tips on what to do and where to go. The hotel is right next to the tram lines and a 5min walk to the train station.
Rooms were clean and the gym was pretty good.
Only complaint was them not having a ventilation fan in the bathroom, which made the mirrors steam up like crazy!
Otherwise, great new hotel!

  • Liked — Location, breakfast & staff.
  • Disliked — Bathrooms.
  • Stayed January 2009, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dunedin, New Zealand
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
2 of 5 stars Reviewed January 4, 2009

My husband and I had the Causeway 353 hotel recommended to us by our travel agent as it was 4 star and brand new.

However, although it is very new, I don't believe it offers a 4 star experience.

It was the little details that let the place down...
- The electric jug in the room only worked intermittently (and staff seemed unable to provide a solution for this).
- The house maids did a very sloppy job - the bed was never made properly, the floor never vaccuumed, wet towels left behind etc.
- We were not informed prior to our vist that the hotel restaurant is not yet complete and we had to go to a local cafe for our breakfast. This in itself was OK as the food was excellent at the cafe but it would have been nice to be able to have a drink at the hotel bar, had it been finished.
- There were no robes in the room which were listed on the ad for the hotel that we were given.
- The bathroom, although very clean and new, did not have any heating or a decent extractor fan so it was cold and very steamy.
- The voicemail system on the phones was not working even though our phone showed we had a message.
- The decor was very sterile and cold. White, white and more white. (With some industrial grey coloured curtains and black furniture).

Etc etc.

These things may seem very trivial but when you are treating yourself to a costly few nights away in a big city, at a "4 star" hotel, you expect some luxury.

The reception staff were quite nice but the reception area itself was not very inviting.

Yes - the location is brilliant - right in the centre of the CBD and walking distance to everywhere. Yes - the hotel is very new. BUT it didn't feel like a luxurious stay and cost us $200NZ per night which was a lot of money for us.

Having two fire drills within 8 hours didn't add to our good opinion - one of them at 1am on New Year's Day, and another at 9am on New Year's Day...both causing a full evacuation at times when we wanted to be asleep.

The room was an OK size but there was no out-look so you didn't want to spend too much time in there..

Would we stay there again? Maybe, but only if it was a bit cheaper.

  • Liked — Location
  • Disliked — The little things that let it down - lots of inconveniences and lack of luxury
  • Stayed December 2008, traveled as a couple
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Check in / front desk
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore, Singapore
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed December 9, 2008

Have wanted to stay at the other Causeway hotels after reading the reviews on TripAdvisor, however all the rooms were full. Upon the recommendation of the staff that they have rooms available on their latest property, we decided to give it a try.

The room which we were given was clean according to my standard (I am a cleaniness freak =)).

The location was great as it is near the main streets, walking distance to all attractions, if not you can take the tram nearby. Breakfast was not in the hotel but at a nearby cafe round the corner (yummy).

One thing to note though, for individuals who prefer a view, there was not much as the hotel was located in an alleyway (but we couldn't be bothered as we are not in the room most of the time).

Given the amount that we have paid, it is great value for money.

  • Liked — The cleaniness
  • Stayed November 2008, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Check in / front desk
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed November 19, 2008

We stayed here for four nights. The location was fabulous - one minute's walk from Bourke Street Mall, Flinders Street Station etc which was great. We found the staff very helpful and friendly as well.

The room was very small and did not have a particularly nice outlook, but because it was new it was all nice and clean which was great. We overheard some people talking of teething problems with the hotel. The only one we experienced was that the restuarant wasn't open so we had to take vouchers to a nearby cafe. The food at the cafe was pretty average and because it was busy there was a bit of a wait.

Overall i would say if you are there for shopping, dining etc then it's great but if you're planning on spending much time in your room you might get a bit claustrophobic.

The entrance is actually on Equitable Lane, but if you get the shuttle from the airport they give you directions when they drop you off.

  • Stayed November 2008, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
    • 4 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mm/dd/yyyy mm/dd/yyyy
Price Your Stay
Hotels you might also like...

Been to Causeway 353 Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Causeway 353 Hotel

Address: 353 Little Collins Street, Melbourne, Victoria 3000, Australia
Location: Australia > Victoria > Melbourne
Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Suites Wheelchair access
Hotel Style:
#79 Luxury Hotel in Melbourne
Price Range (Based on Average Rates): $
Hotel Class:4 star — Causeway 353 Hotel 4*
Number of rooms: 142
Official Description (provided by the hotel):
One of the most popular 4 star hotels in Melbourne CBD, Causeway 353 Hotel is ideally located on Little Collins Street. Close to shopping and the corporate offices, the hotel is equally accommodating to both leisure and corporate visitors alike.Positioned amongst an extensive array of international eateries, cafes and quirky shops, Causeway 353 Hotel offers you an opportunity to experience the best of Melbourne's shopping right at your doorstep. Bourke Street Mall is within walking distance offering an assortment of retail icons such as Myer, David Jones and Zara department stores plus much more! The close proximity of public transport makes getting around town or visiting Melbourne's attractions easy, with both trams and trains departing nearby regularly. Entertainment and sporting venues such as The MCG, Rod Laver Arena, Etihad Stadium, Crown Casino, Princess Theatre, Regent Theatre, the National Gallery of Victoria, Eureka Tower, Melbourne Gaol, and Melbourne Aquarium are all easily accessible on foot, whilst it takes only minutes on a tram or train to visit attractions such Luna Park in St Kilda, Melbourne Zoo and the Albert Park Grand Prix Circuit. Shopping destinations such as Bridge Road, Chapel Street and the DFO South Wharf shopping centre are just a quick tram ride away.The hotel has a discount parking arrangement with Wilson's Galleria car park located at the corner of Little Collins and Elizabeth Streets. Should guests require airport transfers and tours, reception staff gladly oblige to assist with bookings.Causeway 353 Hotel is contemporary in style, fitted with modern facilities, designed with a rich warm decor with an ambience of comfort. The hotel offers 142 rooms comprising of Deluxe King and Twin Rooms, Spa Rooms and Deluxe Suites. All rooms feature an LCD TV with select Foxtel channels, in-room safe, en-suite bathroom, air conditioning, minibar, ironing facilities, as well as wired and wireless internet access (at a charge). Amongst the other facilities within the Hotel, a fully equipped gym and steam room are available on the 2nd Floor along with a separate business centre with internet access and printing facilities. Causeway 353 Hotel also provides a 24 hour reception and tour desk, as well as a guest laundry. Buffet breakfast is served daily from 6.30A.M. To 10.30A.M. With both continental and hot breakfast options available. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Expedia, Booking.com, Travelocity, Orbitz, Cheap Tickets, Priceline, Odigeo, TripOnline SA, Otel and Agoda so you can book your Causeway 353 Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Causeway 353 Melbourne
Hotel Causeway 353

Owners: What's your side of the story?

If you own or manage Causeway 353 Hotel, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.