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“Close to CBD” 4 of 5 stars
Review of Seasons Heritage Melbourne

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Seasons Heritage Melbourne
4.5 of 5 Hotel   |   572 St Kilda Rd., Melbourne, Victoria 3004, Australia (South Yarra)   |  
Hotel amenities
Ranked #93 of 172 hotels in Melbourne
Brisbane, Australia
Top Contributor
54 reviews 54 reviews
13 hotel reviews
Reviews in 18 cities Reviews in 18 cities
37 helpful votes 37 helpful votes
“Close to CBD”
4 of 5 stars Reviewed January 10, 2014

The facade of this hotel is an old building, however the hotel rooms are all modern. Higher floors offer better views of City and Albert Park. CBD is a good 20-25 minutes walk so catching the tram located outside the hotel is best option. Parking is extra at the hotel, however some street overnight parking is available closeby. Onsite car parking at the hotel is via a car lift which might be challenging if you're never used a car lift before.

  • Stayed July 2013, traveled solo
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SHM_Management, Manager at Seasons Heritage Melbourne, responded to this review, January 28, 2014
Dear GaryT,
Thank you for taking the time to write a review of the Seasons Heritage Melbourne.We appreciate your feedback regarding your stay. We hope to have you as our guest again soon.
Best Regards,
Isabelle Caderbaccus
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

267 people have reviewed this hotel

Traveler rating
    65
    113
    53
    25
    11
See reviews for
21
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45
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (66)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Spanish first
  • Any
English first
Moe, Australia
1 review
5 of 5 stars Reviewed January 9, 2014

Stayed here for a night with my sister. receptionist was very very riendly, hotel is very well kept and clean and tidy. small rooms however we were only sleeping there 1 night and didnt need much.
Highly recommended for the price.

  • Stayed December 2013, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SHM_Management, Manager at Seasons Heritage Melbourne, responded to this review, January 28, 2014
Dear RahRah0781,
Thank you for sharing your feedback of your recent stay at the Seasons Heritage Melbourne.It is a pleasure to read that you have enjoyed your overall stay and the warm efficient service provided by our Staff.
We hope to welcome you back soon.
Best Regards,
Isabelle Caderbaccus
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Oz
Senior Contributor
33 reviews 33 reviews
30 hotel reviews
Reviews in 24 cities Reviews in 24 cities
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed January 8, 2014

Stayed there for 1 night. After reading the unpleasant review, I was a bit concern staying here. However, when I checked in I found my concern was unnecessarily. The staff are friendly & seamless checkin especially Oliver. We requested if we could organise early check in at 8.45am. Oliver was so kind to organise our early checkin & upgrade us to a deluxe 1-bedroom. He also organised a parking access for us too.

When we arrived in our room, we found Oliver had given us a room which our balcony overlook to the Albert Park Lake & St Kilda Beach.

Everything was great even the unit is overly big. Enough & comfortable for 2 people. However, we found that the previous people had left a very rude & unpleasant survey on the dining table, which I felt was very unnecessarily. I am glad the cleaner did not pick up this nasty survey with *%#} words.

Overall the stay was great. Very close to the tram stop got those who want to go to the city. It's close to Albert Park Lake for evening/morning walk.

The only down side is the carpark lift I'd very tight. So if you are driving & need a carpark, going into the car lift could be a challenge. But there are parking available on the front of the hotel which I'm sure they will allow you to park there.

Stayed January 2014, traveled with friends
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SHM_Management, Manager at Seasons Heritage Melbourne, responded to this review, January 28, 2014
Dear IshahOz,
Thank you for sharing your feedback on your recent stay with us.I was delighted to read you enjoyed your stay with us. We look forward to welcoming you back soon.
Best Regards,
Isabelle Caderbaccus
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Vancouver, Canada
Contributor
12 reviews 12 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed January 7, 2014 via mobile

Great location and good service. Restaurant and room service were excellent.
Possible improvements -
More pillows (2 flat pillows in total is really not adequate)
More dishes
More frequent vacuuming in the rooms and public hallways
More hangers

That said, we will recommend this to family and friends and will return, if we come back to Melbourne.

Stayed January 2014, traveled as a couple
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SHM_Management, Manager at Seasons Heritage Melbourne, responded to this review, January 28, 2014
Dear HeatherKVW,
Thank you for posting a review of the Seasons Heritage Melbourne. We appreciate your feedback about your experience at the hotel during your stay. We have taken on board your comments.Feedback such as this is important in our goal to continually improve our services and facilities. Thanks again, and we do hope we will have the pleasure of welcoming back again on your next trip to Melbourne.
Best Regards,
Isabelle Caderbaccus.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sydney, Australia
Contributor
11 reviews 11 reviews
10 hotel reviews
Reviews in 6 cities Reviews in 6 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed January 6, 2014

Perfectly located with tram stop to City and St Kilda at the door. Train station a 10 min walk. Very neat and clean. Staff were very welcoming. Will definitely book this again on my next trip to Melb.
Albert Park is behind the hotel which is great to breathe in some fresh air.
Restaurant lacked a bit of variety but with the tram across the road, you can always head to St Kilda!

Stayed January 2014, traveled on business
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SHM_Management, Manager at Seasons Heritage Melbourne, responded to this review, January 28, 2014
Dear Diego T,
We appreciate your review and we are glad that you had a great time. We hope to see you in the future when you return to Melbourne.
Best Regards,
Isabelle Caderbaccus
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Penrith
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed December 19, 2013

Awesome heritage style building! Lovely stay with exceptional front office staff!They looked after our every need. Food in the restaurant was also very nice with a brand new menu thats affordable and packed full of flavor.

We WILL be back!

  • Stayed December 2013, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SHM_Management, Manager at Seasons Heritage Melbourne, responded to this review, January 28, 2014
Dear browneshouse,
Thank you for your great review of your recent stay at the Seasons Heritage Melbourne.It was certainly a pleasure for us to be at your service and we all look forward to welcoming you again.
Best Regards,
Isabelle Caderbaccus
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Wangaratta, Australia
Contributor
19 reviews 19 reviews
6 hotel reviews
Reviews in 11 cities Reviews in 11 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed December 14, 2013

Attended a conference in the Melbourne Convention Centre. Room clean but a bit worn out, a fresh paint would help. Friendly staff but not very knowledgeable in regards of how to use the tram system. Very challenging parking (Car Lift!)

Room Tip: good tram connection to the city very good jogging in Albert Park
See more room tips
  • Stayed December 2013, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SHM_Management, Manager at Seasons Heritage Melbourne, responded to this review, January 28, 2014
Dear K710,
hank you for submitting a review for the Seasons Heritage Melbourne.Every feedback we receive is very valuable for us, we hope to have you as our guest again soon.
Best Regards,
Isabelle Caderbaccus.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Seasons Heritage Melbourne

Address: 572 St Kilda Rd., Melbourne, Victoria 3004, Australia
Location: Australia > Victoria > Melbourne > South Yarra
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Kitchenette Restaurant Room Service Suites Wheelchair access
Hotel Style:
#10 Best Value Hotel in Melbourne
#77 Luxury Hotel in Melbourne
Price Range (Based on Average Rates): $
Hotel Class:4.5 star — Seasons Heritage Melbourne 4.5*
Official Description (provided by the hotel):
The hotel is suited on the southern end of St Kilda Road across from Wesley College, Belgian Beer Café and walking distance to Albert Park Lake and Alfred Hospital.It combines the old world charm of a restored heritage listed mansion with a modern contemporary apartment wing. Guests have a choice of standard rooms and self contained one, two and three bedroom apartments. ... more   less 
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Also Known As:
Seasons Heritage Melbourne Hotel Melbourne

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