We booked a 1 bedroom apartment for 5 nights over New Years. The room was so small!! We don't get claustrophobic but in this room we were!!! We spoke to a very nice man at reception who gave us a slightly bigger room (only because the byfold bedroom doors opened into the sitting room to look roomier) for an additional fee per night, which we accepted and paid. The glass doors to the bedroom had a small smear of blood, but enough to stand out and notice it...Don't know how the cleaners missed that... And there were long black hairs on the shower walls. We requested these be cleaned the next day...the blood smear was. On Sunday and New Year's Day (the night we paid a higher rate for because it was NYE) we received a letter slipped under the door to say Housekeeping wont be servicing rooms and if we wanted clean towels to ring and request. We had to request the towels to wipe up all the water because the shower didn't have a screen so the water went all over the floor! The days they did actually service the room they didn't make the bed. Of course this wouldn't bother us if we weren't paying for a serviced room, but we were!!! The hotel we staying in before going to this one was a non serviced apartment and we had a MUCH better stay there. Will never be staying at the Seasons again and will be warning friends and family!!! The reception staff were very nice but that's the only positive comment we have about this place.
- Also Known As:
- Seasons Heritage Melbourne Hotel Melbourne
- Seasons Heritage Melbourne Hotel
- Official Description (provided by the hotel):
- The hotel is suited on the southern end of St Kilda Road across from Wesley College, Belgian Beer Café and walking distance to Albert Park Lake and Alfred Hospital.It combines the old world charm of a restored heritage listed mansion with a modern contemporary apartment wing. Guests have a choice of standard rooms and self contained one, two and three bedroom apartments. ... more less
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