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“It ain't luxury but it ain't bad.” 4 of 5 stars
Review of Mantra on the Park

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Mantra on the Park
4.5 of 5 Hotel   |   333 Exhibition Street, Melbourne, Victoria 3000, Australia (Melbourne CBD)   |  
Hotel amenities
Ranked #67 of 171 Hotels in Melbourne
Sydney, Australia
Contributor
14 reviews 14 reviews
8 hotel reviews
Reviews in 13 cities Reviews in 13 cities
12 helpful votes 12 helpful votes
“It ain't luxury but it ain't bad.”
4 of 5 stars Reviewed August 10, 2014 via mobile

For a girls' (four of us) weekend away, we specifically looked for accommodation that was close to the Les Miserables theatre and the Mantra fitted the bill perfectly, being only a 5-minute stroll away. It's also within walking distance to the shops and cafes of Melbourne Central so for us, the location was perfect.

We booked a two-bedroom apartment and were assured of twin beds in each room. As in a previous review, what we got was a queen, two singles and the sofa made up in the lounge room. None of us cared but the Mantra should care that people walk into their rooms and their first reaction is disappointment /annoyance because they have not been given what they requested - particularly after having been confirmed.

The 'master bedroom' was roomy, with a good sized ensuite. The main bathroom though was quite small and if you were of ampler proportions, there is not a lot of space to manoeuvre. There was a shower but no bath and only one hook on the back of the door so if there are a few of you, towels have to be draped over kitchen chairs or something else, to dry. Some apartments must have baths though because one was mentioned in another review so I imagine you would just have to ask when you book if this is something you want.

The room with the twin beds was very small. I had to move the bed on an angle to be able to close the door which is not ideal. If the sofa bed is not made up, the lounge area is a comfortable size as is the kitchen. There's a decent-sized table with 6 chairs and the heating works. Everything was clean and there was a good supply of tea, coffee and milk.

We had next-to-no interaction with the staff except to ask them to call a taxi but they were always smiling and polite. All in all, it suited us for a weekend and was very good value. I would be happy to stay there again but next time I think I would definitely opt for my own room!

Stayed August 2014, traveled with friends
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526 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (125)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Japanese first
  • Any
English first
1 review
4 of 5 stars Reviewed August 9, 2014

Stayed here for a girls weekend in a 2 bedroom apartment. Mantra on the park is in an excellent location, being a short walk to Swanson street shopping and right next to the free city circle tram. The express IGA with bottle shop located next to reception is an added bonus and super convenient for those who like a beverage or too. The room was well appointed for the 3 of us. We had requested 4 single beds as there was to be 4 of us staying however we received a queen and 2 singles. They had made the fold out sofa bed up too, either way didn't matter as there was only 3 of us who stayed, but we would have liked to be given what we requested. The room was not cleaned thoroughly either with the bath being filled with hair. The service was questionable from the beginning to the end of our stay. The lady "in training" who checked us in was rather sassy when we were disappointed our room was not ready. What distressed us most however was the fact she advised us to catch a taxi to Chadstone costing us $90 return instead of the train which would be too difficult as we would need to buy Myki cards. The cost was not what distressed us instead it was the fact that in the magazine in our room told us off a free express Chadstone bus which she was unaware of. Whether you are new or not I feel that this should be known by the hotel staff as it was a unnecessary costly trip. The breakfast was well priced, average tasting but on par with what you would expect for the price. The girl serving was also helpful and had a good sense of humour. Would happily return due to the ideal location and suitable room, as service isn't everything but ideally someone who can actually give tourists basic travel information would be good.

  • Stayed August 2014
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rockhampton
1 review
4 of 5 stars Reviewed August 7, 2014 via mobile

Thank you Rebecca and a few others that came to my mums aid with her fall and your continued concern with the days that followed. It was our home away from home. I do wish a few other staff not mentioning any names were as caring but Rebecca made up for there lack of customer service. Rooms very large and modern and well stocked kitchen. Love to come back.

  • Stayed August 2014
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MOTPGM, General Manager at Mantra on the Park, responded to this review, August 20, 2014
Hi Jenrosshell,

Many thanks for you review and I do hope you mum is recovering well after her fall, we hope to see you back again with us soon.

Kind Regards
Michael McKinnon
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sydney, Australia
Contributor
14 reviews 14 reviews
5 hotel reviews
Reviews in 9 cities Reviews in 9 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed August 6, 2014 via mobile

I stay here regularly for work and I have the best nights sleep here than in many other places. I find the one or two bed apartments are best as there is a feeling of space. Beds are comfortable and pillows are good. Furnishings are standardised but you get everything you need in the bathroom and kitchen as well as a fully equipped laundry. All in all I reckon the mantra brand is pretty good value and the mantra on the park is part of that.

Stayed August 2014, traveled on business
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MOTPGM, General Manager at Mantra on the Park, responded to this review, August 20, 2014
Hi Arr-Jimlad

Thanks for taking the time to submit a review, it is pleasing to hear you find us a comfortable choice while travelling for work and we look forward to seeing you when next coming to Melbourne.

Kind Regards
Michael McKinnon
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
NSW
Senior Contributor
30 reviews 30 reviews
13 hotel reviews
Reviews in 18 cities Reviews in 18 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed August 6, 2014

Close to the city & restaurants, these Hotel style apartments are fantastic. The service at the front counter was fantastic. Our apartment had a great view & was very comfortable. We booked a 2 bedroom apartment with a balcony & 2 bathrooms. Great living space & kitchen. Will definitely stay again.

  • Stayed July 2014, traveled with family
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MOTPGM, General Manager at Mantra on the Park, responded to this review, August 20, 2014
Hi MYH136,

Thanks for submitting a review and rating us a 5 in relation to your recent stay!

We look forward to seeing you again when next coming to Melbourne.

Kind Regards
Michael McKinnon
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sydney, Australia
Top Contributor
86 reviews 86 reviews
14 hotel reviews
Reviews in 27 cities Reviews in 27 cities
45 helpful votes 45 helpful votes
4 of 5 stars Reviewed August 6, 2014

We were very impressed with this serviced apartment. It's situated in a great area near the Theatre district, right next to the tram line and with an IGA below for groceries and tram tickets. The apartment was a great size with 2 bedrooms and 2 bathrooms with a balcony. The beds and pillows were comfortable and the kitchen well appointed and easy to use. I thought the price was quite reasonable and we will definitely be back.

  • Stayed July 2014, traveled with family
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MOTPGM, General Manager at Mantra on the Park, responded to this review, August 20, 2014
Hi SharonJBurton

Many thanks for your review of your recent stay, we are pleased to hear it was enjoyable for you and your family.

We hope to see you again soon!

Kind Regards
Michael McKinnon
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
5 of 5 stars Reviewed July 31, 2014

What can I say...... great service during our stay. Had our room ready early than expected. Lots of space for the 3 of us in the apartment. Our friend even got a free upgrade as her room was not ready. The whole stay was just really enjoyable. Diffently will be booking when I come back!

  • Stayed July 2014
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MOTPGM, General Manager at Mantra on the Park, responded to this review, August 20, 2014
Hi Bubbles G,

Thanks for you review it is great to hear you and your friends had an enjoyable stay with us.

We look forward to welcoming you back when next coming to Melbourne.

Kind Regards
Michael McKinnon
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Mantra on the Park

Address: 333 Exhibition Street, Melbourne, Victoria 3000, Australia
Location: Australia > Victoria > Melbourne > Melbourne CBD
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Kitchenette Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#48 Romantic Hotel in Melbourne
#52 Business Hotel in Melbourne
#59 Family Hotel in Melbourne
#61 Luxury Hotel in Melbourne
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Mantra on the Park 4.5*
Number of rooms: 144
Official Description (provided by the hotel):
All-Suite 12-story Hotel located overlooking Carlton Gardens. ... more   less 
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Also Known As:
Mantra On The Park Hotel Melbourne
Mantra On The Park Melbourne

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