My family and I stay here whenever we want a couple of days in the city to shop/see concerts/dine out. The service is fantastic throughout the hotel. Staff are all professional, knowledgable and welcoming - nothing is too much trouble. We generally visit mid-week, and always enjoy dinner in the bistro, particularly burger and Italian night. Recently we loved the Thai buffet on offer. The breakfast buffet is also fantastic. The rooms themselves are spacious, clean and very comfortable. The bathrooms in particular feel very classy and sophisticated and the large mirror is great for getting ready before a night out. Location is also a highlight, as you can walk everywhere that you need or just catch a tram from out the front. Overall, we always look forward to staying here for our stays in the city.