The whole family spent a wonderful 4 days in Hobart, staying at the Undine Colonial Guest House, thanks to the owners, Trish and Rocco Di Carlo. Having never been to Tasmania before, Trish and Rocco took the time to explain and provide easy directions to many interesting sites around Hobart. Their suggestions on how to have the best family holiday were greatly valued and without them I doubt we would have had such a great time. The Guest House is a lovely old quaint building and the family room we stayed in has been beautifully decorated and was a good size for us and our two kids, aged 6 and 9. To top our stay off, Trish cooked the best breakfasts each morning and having a swimming pool on site was great for us and the kids to come back to after sightseeing and relax in the evening. Overall the service and accommodation was excellent.

We have found this bed & breakfast to be nothing less than outstanding. The hosts are warm and welcoming and go out of their way to make your stay a pleasant one.They have extensive local knowledge and are only too happy to share this with you.
The accomodation has tons of character, very cosy & comfortable. And the magnificent breakfast will keep you going all day!!!
Shall definitely be back next year!

Beware of this property as they may try to charge you extra after you check out. Overall, this resulted in an extremely negative experience.

I had booked a non-smoking king or queen room for 2 and was given a room with a queen bed and a single bed when checking in. This was fine by me. Besides being far from town, the room was ok.

However, after checking out, I received a very unpleasant surprise. The hotel contacted me to say that they had put an additional charge on my credit card for having an "extra person" and for "late check-out".

1. They claimed that there was an "extra person" even though only 2 of us had checked in as originally booked. They claimed that this was because I had used the single bed in the room as well. Well, we never did use the single bed in the room. Furthermore, I have never heard of anyone charging for using something provided in the room especially since we were not informed of anything beforehand. They accused us of having used it because they found it rumpled and having some hairs. As we did not use the bed, we did not notice this during our stay but the fact that they just went and charged us for an "extra person" without checking speaks volumes. Has anyone out there ever been charged for an "extra person" when you booked a room for 2 and had 2 people stay in it?

2. Secondly, they charged us a second amount for a "late check-out". The checkout time was 10am and we left a little bit after but definitely checked out of the room before 1030am. Again, I have never seen an accommodation charge for checking out less than 30 mins after the checkout time. And this was not a small amount either. Again, we were not informed of any such fee when we made the booking.

After some back and forth discussion, they decided to refund the "extra person" charge but still insisted on keeping the "late checkout" charge. I think their actions speak for themselves about their views vis-a-vis customer satisfaction and profit.

Tasmania as a whole was beautiful but I would advise staying somewhere else. Don't let your holiday be ruined by a bad experience such what happened to me.

My husband and I recently stayed at Undine Colonial Accommodation.
The home was wonderful, twice as big inside than it appeared outside.
Our Room was extremly comfortable and warm, our breakfasts were huge.
Our hosts were friendly without being over the top, and we were made to feel like we were invited guests not paying ones.
This is an original colonial home that has not been overly renovated and we were able to experience and feel the History.