This so-called "4 star" hotel failed on two counts:
1) Poor quality rooms.
2) Poor customer service.
a) The rooms are arranged like a University dormitory with paper thin walls and no air conditioning. The extraneous noise from the corridor and adjacent rooms was excessive and kept me awake the entire night.
b) The room service was appallingly substandard. The cheeseburger which I ordered was completely tasteless and had the texture of cardboard- with the only redeeming factor being the fries!
c) When these issues were discussed with reception the next morning, the "young lady" at the front desk was both dismissive and discourteous. She made no attempt at resolving matters and simply remarked that " all the rooms were full".
d) The only advice I would dispense to those who are contemplating of staying at this poor excuse for a hotel is to dismiss it altogether. Unless, of course, you wish to have a marginally- superior YMCA experience.
- Also Known As:
- Lenna Of Hobart Hotel Hobart
- Lenna Of Hobart Hotel
- Lenna Hotel Hobart
- Hobart Lenna Hotel
- Lenna Of Hobart Tasmania
- Official Description (provided by the hotel):
- Ideally located on Hobart's waterfront amidst the colour of Sullivan's Cove and historic Battery Point and just a stones throw away from fashionable Salamanca Place and city centre. The stately National Trust mansion was built in 1874 whilst the accommodation wing, adjacent to the mansion provides a welcoming combination of traditional elegance and modern facilities. The guest accommodation wing comprises fifty spacious en-suite hotel rooms offering well-appointed living and superior comfort facilities including queen size beds with most rooms providing wonderful views of the magnificent harbour, majestic Mount Wellington or surrounding parklands and Hobart city. The Lenna King suites offer elegance and space overlooking the harbour & Constitution Dock. Atop there are two deluxe rooftop penthouse apartments which are the ultimate luxury indulgence with 360 degree views of Hobart. The luxurious and exclusive Lenna Penthouses undeniably represent the ultimate indulgence in apartment living. Situated on Salamanca Place and overlooking Hobart's picturesque waterfront and the many lifestyle attractions, including markets, craft shops, cafes, restaurants, art galleries and the historic precinct of Battery Point. The alluring 360-degree panoramic views of Hobart's harbour and mountains from the rooftop apartments are simply stunning. They feature 2 king bedrooms and 2 bathrooms with the added flexibility of a third bedroom/living area of 35 square metres if required. The two apartments occupy the top floor of Lenna and can be offered together to form a spacious 5 bedroom 4 bathroom residence with an expansive and luxurious indoor and outdoor living space of 430 square metres that is exclusively yours. Lenna Penthouses offer state of the art furnishings, comforts and technology you would expect of a superior five-star plus apartment. All rooms are fully air-conditioned with individual climate control for each room. To find Hobart's best dining experience look no further than Alexanders Restaurant, winner of many food and wine awards. Alexanders provides a modern international menu using the finest Tasmanian produce complemented by an extensive wine list featuring Tasmanian wines. ... more less
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