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“We had a lovely stay!” 5 of 5 stars
Review of Somerset on the Pier, Hobart

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Somerset on the Pier, Hobart
4.5 of 5 Hotel   |   Elizabeth St Pier, Hobart, Tasmania 7000, Australia (Formerly Oakford)   |  
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Ranked #24 of 47 Hotels in Hobart
Melbourne, Australia
Senior Contributor
40 reviews 40 reviews
7 hotel reviews
Reviews in 20 cities Reviews in 20 cities
40 helpful votes 40 helpful votes
“We had a lovely stay!”
5 of 5 stars Reviewed July 2, 2013 via mobile

The hotel is positioned perfectly! Not far from anything you want to see! The rooms (appartement) are spacious, well appointed and the beds are comfortable and the pillows are super comfy!

We had a few requests and the staff always helped us to meet out requests!
Staff were friendly and really helpfu! Thanks Much we will defenately stay with u again!

  • Stayed June 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ruthie H, Marketing Executive at Somerset on the Pier, Hobart, responded to this review, July 10, 2013
Hello JVerne72,

It is so wonderful to read that you loved staying with us and our location. Thank you for mentioning our spacious apartment, comfortable beds and friendly staff. We look forward to welcoming you back again in the near future.

Kind regards,

Ruthie H.
Marketing Executive
Somerset on the Pier Hobart
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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408 reviews from our community

Traveler rating
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    72
    35
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (140)
Date | Rating
  • Chinese (Traditional) first
  • English first
  • French first
  • German first
  • Japanese first
  • Spanish first
  • Any
English first
Gold Coast
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 2, 2013

We were a group of 3 ladies staying in a 2 bedroom suite. Fabulous location, with many great attractions within walking distance. Delightful outlook from the small balcony, comfortably furnished, and well appointed as far as glassware, crockery etc. goes. Having a bathroom both upstairs and downstairs was a bonus. Very friendly staff at check in and check out, and overall a most pleasant stay. Would absolutely recommend.

  • Stayed July 2013, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ruthie H, Marketing Executive at Somerset on the Pier, Hobart, responded to this review, July 10, 2013
Hello FootyFansGoldCoast,

Thank you for choosing to stay with us at Somerset on the Pier Hobart. It is lovely to read every aspect of your stay was outstanding. Thank you for recommending us and we look forward to welcoming you and your friends back again soon.

Kind regards,

Ruthie H.
Marketing Executive
Somerset on the Pier Hobart
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Canberra
Contributor
19 reviews 19 reviews
17 hotel reviews
Reviews in 18 cities Reviews in 18 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed June 24, 2013

When you stay here you are in the middle of everything. Being on the pier affords beautiful views across the bay and the room are very comfortable. With the kitchenette we had the choice of buying bits and pieces at the excellent supermarket in Salamanca place or head out to the many eating establishments close by. The bathroom has laundry facilities - a bonus when you have been on the road for a few days. Hobart is a lovely city and this is the place to stay.

  • Stayed April 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ruthie H, Marketing Executive at Somerset on the Pier, Hobart, responded to this review, June 27, 2013
Hello MaryAnneCanberra,

We’re delighted to read you had such a pleasant stay with us at Somerset on the Pier Hobart. Thank you for your praise of our location, spacious suite, and the amenities we have to offer. We are looking forward to welcoming you back again in the near future.

Kind regards,

Ruthie H.
Marketing Executive
Somerset on the Pier Hobart
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kangaroo Valley
Senior Contributor
33 reviews 33 reviews
4 hotel reviews
Reviews in 15 cities Reviews in 15 cities
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed June 24, 2013 via mobile

Pretty well a perfect spot to set up camp. Close to Salamanca Markets which were much bigger and better than expected. Walk to just about everywhere from here. Parking a lot easier than expected. Rental cars a lot closer than expected. Staff were friendly. Room was bigger and actually better than expected with a much better view and aspect than expected. The bathroom was a bit old hat but big. A better kitchenette than expected. It was warmer in the room than expected but that's not much to complain about in winter!

  • Stayed June 2013
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ruthie H, Marketing Executive at Somerset on the Pier, Hobart, responded to this review, June 26, 2013
Hello JohnKangarooValley,

It is wonderful to read we exceeded your expectations at every touch point during your stay! Thank you for taking the time to write your review and hope to welcome you back in the near future.

Kind regards,

Ruthie H.
Marketing Executive
Somerset on the Pier Hobart
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Brisbane, Australia
Contributor
16 reviews 16 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed June 20, 2013

This hotel is perfectly located - on Elizabeth Pier, right on the harbour with views of boats. The staff were extremely friendly; I phoned the desk in the middle of the night because I was having some trouble sleeping in the King bed that was made from two singles. I was offered a room with a normal Queen bed - no problem. Service was friendly and prompt. No attitude whatsoever.
The pier is a perfect departure point for anything you want to do around Hobart, and the Tourist Info Centre is just 2mins walk up Elizabeth St - a lot of tours and shuttles leave from this centre.
On my last night I didn't go out for dinner but instead just stayed in and enjoyed the wonderful view from my apartment.
The only negative point for this whole property has nothing to do with the service, and that is the need for the rooms to have more soundproofing. When someone next door had a shower, I could really hear it; also, when I had to set my alarm quite early to get to the airport, I could hear the people in the next room groan because I was the one making the noise! So I felt quite sheepish about that.

Room Tip: I chose a Premier apartment with a balcony and I did not regret this choice. There were also beautif...
See more room tips
  • Stayed June 2013, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney, Australia
Top Contributor
62 reviews 62 reviews
12 hotel reviews
Reviews in 19 cities Reviews in 19 cities
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed June 12, 2013

A good, clean, well maintained accommodation. Could do with a en suite toilet and hand basin in the bedroom which is upstairs. Close to town and all attractions such as Constitution Dock, Salamanca Markets, ferry bookings etc.

Room Tip: Have an En Suite toilet and hand basin
See more room tips
  • Stayed June 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Skoosh

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ruthie H, Marketing Executive at Somerset on the Pier, Hobart, responded to this review, June 17, 2013
Hello trevorsd,

Thank you for your review, we’re pleased to read you enjoyed the quality of our apartments and fantastic location. For your next stay, I suggest a two bedroom apartment as they have a bathroom upstairs as well as down.

Thank you again for your review and we look forward to welcoming you back again soon.

Kind regards,

Ruthie H.
Marketing Executive
Somerset on the Pier Hobart
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Melbourne, Australia
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed June 12, 2013

A friend and I stayed here for two nights (Sat & Sun night) over the Queen's Birthday long weekend in June. We were upgraded on arrival which was fantastic for friends travelling together - gave us our own 'space' and each our own bathroom. My friend had a little trouble with noise as others have mentioned but I didn't hear a thing during the night. The walls are a little thin so we heard the kids next door in the mornings but as we were awake by then it was no problem.

The views from the living area are stunning! We were on the eastern(?) side which allowed me to catch a spectacular sunrise on the first morning of our stay. The location is hard to beat - easy stolling distance to Salamanca Markets and the MONA ferry, both of which were key for us during this stay.

We found the staff very friendly and helpful which led to an all-round relaxing stay. Would definitely stay at the Somerset again and would recommend it to friends.

  • Stayed June 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ruthie H, Marketing Executive at Somerset on the Pier, Hobart, responded to this review, June 27, 2013
Hello kerry3095,

Thank you for choosing to stay with us over the long weekend, it sounds like you and your friend had a lovely and relaxing trip away! Thank you for mentioning our fantastic location, friendly staff and spacious apartment. We look forward to welcoming you both back in the not too distant future.

Kind regards,

Ruthie H.
Marketing Executive
Somerset on the Pier Hobart
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Somerset on the Pier, Hobart

Address: Elizabeth St Pier, Hobart, Tasmania 7000, Australia (Formerly Oakford)
Phone Number:
Location: Australia > Tasmania > Hobart
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Free Parking Kitchenette Room Service Wheelchair access
Hotel Style:
#17 Luxury Hotel in Hobart
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Somerset on the Pier, Hobart 4.5*
Number of rooms: 56
Official Description (provided by the hotel):
Somerset on the Pier is an award-winning transformation of an early 1930s pier building, incorporating clean, striking lines of modern architecture with the historic exterior of a waterfront landmark. Each residence features unrivaled panoramic water views of the River Derwent, Hobart’s waterfront and historic Sullivans Cove. ... more   less 
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Also Known As:
Somerset On The Pier, Hobart Hotel Hobart
Somerset On The Pier, Hobart Tasmania

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