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“Convenient location, well set up for the business traveller” 4 of 5 stars
Review of The Old Woolstore Apartment Hotel

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The Old Woolstore Apartment Hotel
4.5 of 5 Hotel   |   1 Macquarie Street, Hobart, Tasmania 7000, Australia   |  
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Ranked #7 of 47 Hotels in Hobart
Certificate of Excellence 2014
Brisbane, Australia
Senior Contributor
47 reviews 47 reviews
34 hotel reviews
Reviews in 30 cities Reviews in 30 cities
31 helpful votes 31 helpful votes
“Convenient location, well set up for the business traveller”
4 of 5 stars Reviewed July 29, 2013

This hotel definitely has a corporate conference centre feel about it, but that is not meant as a criticism. Staff were friendly and efficient, and as a business traveller dining solo in the restaurant one evening, I felt at ease, and the food was good. I agree with other reviewers on considering improving the room decor, mine had brighter than bright fluoro lighting ,however it was well appointed, spacious and clean . The hotel is well located for sightseeing too. I didn't experience any noise issues with renovations during my stay.

Stayed July 2013, traveled on business
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OWSmanagement, Guest Relations Manager at The Old Woolstore Apartment Hotel, responded to this review, July 30, 2013
Thank you for your feedback Bon2005! Our range of accommodation styles appeals to both corporate and leisure travellers so we do have quite a mix of guests at the hotel at anyone time. We have made every effort to minimise any disruption to guests while we undertake our refurbishment and it's pelasing to hear your comments on this also.
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882 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (200)
Date | Rating
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English first
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed July 29, 2013

This a great accommodation, within an easy walk to the waterfront and Salamanca markets. There is a feeling of history and luxury that makes the stay really worthwhile and there are great restaurants just an easy walk away.

  • Stayed July 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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OWSmanagement, Guest Relations Manager at The Old Woolstore Apartment Hotel, responded to this review, July 30, 2013
Thanks for your review TJDoran, glad you enjoyed your time with us and we hope to see you back in Hobart again soon!
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Penang Island, Malaysia
Senior Contributor
41 reviews 41 reviews
4 hotel reviews
Reviews in 15 cities Reviews in 15 cities
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed July 20, 2013

Stayed here for three nights for a long weekend. Have stayed before for work purposes but here this time for a long weekend to get away the stresses of work. Amanda at reception was quick and efficient in getting us checked in. We had arrived early and checking in earlier was no issue. She was most friendly and welcoming and was certainly proud of being a Tasmanian (which I loved about her). She as most helpful when it came to recommendations for restaurants having told her we were both big foodies especially coming from Melbourne. So can't complain about the front reception. However we did find out the hotel was undergoing renovations which I would have preferred to have been told prior to arrival day. We were on the 10th floor and at times if you were in you could here some noise. The lift we used was quite dirty as you could see it was being used by the tradesman. So the lifts were not the cleanest. Rooms are large and comfortable. If you have a car although parking is complimentary the car park does get full however they do have a over flow car park which was often used when busy.

  • Stayed July 2013, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 4 of 5 stars Service
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OWSmanagement, Guest Relations Manager at The Old Woolstore Apartment Hotel, responded to this review, July 22, 2013
Hi 828TravelChic,

It's great to read your positive feedback about Amanda and our reception team, we're pleased they impressed!

We are undergoing a refurbishment in select rooms currently (due for completion at the end of August) however this is restricted to one floor only which has been completely closed off to guests. Noise is being monitored daily and anything which may cause disrutpion to our guests has been limited to the hours between 9.30am and 4pm daily, when most of our guests are out exploring Hobart or working.

Should any future guests have any concerns at all we are more than happy to discuss this with you and as we have two seperate buildings, we can generally allocate rooms according to preferences.

Please accept our sincere apologies that the lifts were not up to their usual standards and thank you for alerting us to this, we will implement additional checks to ensure any dust is minimised in future.

Kind regards,
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Rye, Australia
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed July 19, 2013

We stayed here in an mezzanine apartment and it was absolutely fantastic. The hotel staff were friendly and attentive to our needs epically requests for more Milo sachets. The hotel is clean and comfortable and I would highly recommend you stay here. It is in walking distance to everything and close to the aquatic center which our young family enjoyed a swim at each night.

  • Stayed July 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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OWSmanagement, Guest Relations Manager at The Old Woolstore Apartment Hotel, responded to this review, July 22, 2013
Dear Nicole S, we are so glad you and your family thought our hotel was 'fantastic'! It's also great to hear you made use of the complimentary passes to the Hobart Aquatic Centre- always a great way to have some fun and tire the kids out at the end of the day! Hope to see you all again next holidays.
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Melbourne, Australia
Top Contributor
126 reviews 126 reviews
124 hotel reviews
Reviews in 119 cities Reviews in 119 cities
153 helpful votes 153 helpful votes
5 of 5 stars Reviewed July 18, 2013

We really enjoyed our stay, lots of room, great location combined with luxurious bed & pillows! I really can't understand how anyone can complain about this place??!! We will definitely stay there next time we are in Hobart.

  • Stayed January 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OWSmanagement, Guest Relations Manager at The Old Woolstore Apartment Hotel, responded to this review, July 22, 2013
Hi Kamema, thanks for choosing to stay with us and for your kind words! We look forward to looking after you again when you next visit Hobart.
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Melbourne, Australia
Top Contributor
61 reviews 61 reviews
26 hotel reviews
Reviews in 24 cities Reviews in 24 cities
80 helpful votes 80 helpful votes
4 of 5 stars Reviewed July 18, 2013

Stayed here for work for one week. I stayed in a one bedroom apartment. Very much like a small unit/ flat.

Nice size living area, with a decent kitchen. Bedroom is quite roomy and there is plenty of cupboard space.

Location is good and central to everything 5 minutes walk to supermarkets, main shopping area (in Collins St) and waterfront area. 2 min walk to hospital

Staff are friendly and courteous.Noise from other rooms, or outside is non existent.

Highly recommend for work or leisure.

  • Stayed June 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OWSmanagement, Guest Relations Manager at The Old Woolstore Apartment Hotel, responded to this review, July 22, 2013
Thanks for the review Dan A, we're glad you enjoyed your week with us and hope to see you again soon!
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MacMasters beach
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed July 14, 2013

We stayed in a 2 bedroom apartment on 3rd floor. Apartment spacious and good location, but dated and average. Noise transfer from the apartment above was terrible, creaking floors and inconsiderate guests thumping aroung til midnight on one occasion, kids jumping, (caused our doors and windows to rattle ). Had to complain to reception on one night as we could not sleep with the noise. This was all capped off with no hot water for a shower on the morning of our departure and a less than polite or apologetic gentleman on reception when I notified him of the problem on checking out. he said you have to "tweek it" and run it for a while, I assured him 4 of us had tried to get a hot shower with no luck. he said "yes I have heard that before and all that was wrong was the water needed to be left running longer to allow hot to come through". We had been there 8 nights and not had the problem until the last morning. Lastly parking is inadequate and on one rainy cold night I was told I had to park several blocks away. Would never return to this place.

Room Tip: If you do choose to stay here, and you are staying in the apartments in the opposite block to recept...
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  • Stayed July 2013, traveled with family
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OWSmanagement, Guest Relations Manager at The Old Woolstore Apartment Hotel, responded to this review, July 17, 2013
Hi Ron F,

We are currently undergoing a refurbishment which will lift the overall appearance of our apartments - we would love your feeedback if you would care to visit us when you are next in Hobart.

We have a very strict 'no party, no excessive noise policy' at the hotel and should any guest experience discomfort, we encourage them to alert us right away so we can resolve the issue. Our Reception team are available 24 hours a day - it seems in this instance once they were alerted the guests above were immediately contacted which resolved the noise.

Please accept our sincere apologies that you had difficulties with the hot water on the last day of your eight night stay. We identified that there was an issue with some rooms on this morning due to council works on near-by water services, which has since been rectified. Again, if there are ever any issues with your room or services please let us know immediately so we can send someone up to assist.

We offer more parking spaces than any other CBD hotel and this is complimentary to all in-house guests. On occasions where both our main and overflow carparks (onsite) are full, we issues passes to Market Place Car Park, approximately 200m from our hotel.

Ron, I hope these comments have helped address your concerns. As previously mentioned, we would welcome the opportunity to show you through our refurbished apartments on your next visit to Hobart, please contact Kelly via sales@oldwoolstore.com.au to arrange.

Kind regards.
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Additional Information about The Old Woolstore Apartment Hotel

Address: 1 Macquarie Street, Hobart, Tasmania 7000, Australia
Phone Number:
Location: Australia > Tasmania > Hobart
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Suites Wheelchair access
Hotel Style:
#4 Business Hotel in Hobart
#6 Luxury Hotel in Hobart
#7 Romantic Hotel in Hobart
#7 Family Hotel in Hobart
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — The Old Woolstore Apartment Hotel 4.5*
Number of rooms: 242
Official Description (provided by the hotel):
Thinking Hobart? Think The Old Woolstore!Hobart's multi-award winning Old Woolstore Apartment Hotel has built a reputation among travellers as one of Australia's most welcoming and relaxing inner-city hotels. Renowned for spacious rooms and friendly hospitality, the property is centrally located a block from Hobart's waterfront and just a gentle stroll to Salamanca Place with its legendary market, restaurants, bars, galleries and waterside festivities such as the annual Taste Festival.Accommodation consists of a unique choice of fully serviced apartments and hotel rooms; the decor is contemporary and rooms immaculately presented. Apartments are fully self contained offering both laundry and kitchen facilities- perfect for preparing the gourmet produce you will likely collect on your travels through Tasmania!Hobart's best kept dining secret, Stockmans Restaurant, specialises in farm-fresh local produce and opens for breakfast and dinner daily. The Baaa Bar's blend of the old and new is the ideal place to sit back and relax with a glass of Tassie wine at the end of a day spent exploring the local vineyards and indulging in our world-famous offerings.All guests staying at the property can enjoy complimentary parking and use of the onsite gymnasium, guest lounge and business centre. Reception and room service operate 24/7. High speed internet access is FREE to all guests and is available in all rooms and most public areas. ... more   less 
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Also Known As:
Old Woolstore Apartment Hotel
Old Woolstore Apartment Hobart
The Old Woolstore Apartment Hotel Hobart, Tasmania

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