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“Quality Hotel” 4 of 5 stars
Review of The Old Woolstore Apartment Hotel

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The Old Woolstore Apartment Hotel
4.5 of 5 Hotel   |   1 Macquarie Street, Hobart, Tasmania 7000, Australia   |  
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Ranked #9 of 47 Hotels in Hobart
Somersby, Australia
Top Contributor
84 reviews 84 reviews
34 hotel reviews
Reviews in 30 cities Reviews in 30 cities
51 helpful votes 51 helpful votes
“Quality Hotel”
4 of 5 stars Reviewed June 19, 2013

I am not sure if I have reviewed The Woolstore before or not but have stayed here a few times. I am always happy with the room offered and the warm greeting on arrival. This is a well run, clean and comfortable hotel with various room configurations. The bed was excellent, aircon worked well (needed in Tassie in winter!!), nice bathroom with a good shower and dedicated free movie channels and Fox. All in all a very comfortable short stay close to everything.
Parking is free and very easy but can get harder if the place is very busy, just means a slightly longer walk. I did find the room service/restaurant menu a bit expensive and somewhat limited for an establishment of this size and quality. I found myself walking accross the road to Hogsbreath to get a steak and a glass of red there for nearly half the price (obviously may not be the same standard of food). I didnt try breakfast as i detest most in house breakfasts and dont even try them if i have a choice, they are expensive and more often than not dried up toast and watery egg style. Many good Cafe's within a short walk.
All in all a top place to stay in Hobart and always my first choice out of the places i have tried.

  • Stayed June 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OWSmanagement, Guest Relations Manager at The Old Woolstore Apartment Hotel, responded to this review, June 21, 2013
Thank you for your review HorseLoverBDM, it's great to hear you have enjoyed this and previous stays with us!

Our current restaurant menu offers entrees ranging between $8.50 and $17.50, mains from $25-$35 (this is for a 450g Porterhouse steak with truffle butter and sides) and desserts from $3.50 (Valhalla icecream) to $15.50 (for a selection of three of Tasmania's finest cheeses). A range of 'light' meals and snacks are also available.

Our breakfast buffet is very reasonably priced compared to standard hotel breakfasts at just $19.50 for the full buffet including a range of hot and cold options. We'd love it if you tried it out on your next stay - we have a range of hot dishes (poached and scrambled eggs, crispy bacon and hashbrows, roasted tomatoes and field mushrooms, rice/noodle dish, breakfast sausages and baked beans plus chef's selection) along with cereals, fresh and preserved fruits, yogurts, pastries, tea, coffee and of course fresh breads and muffins.
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760 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (164)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Spanish first
  • Any
English first
Caboolture, Australia
Top Contributor
59 reviews 59 reviews
13 hotel reviews
Reviews in 22 cities Reviews in 22 cities
45 helpful votes 45 helpful votes
5 of 5 stars Reviewed June 17, 2013

We stayed with my elderly Mum and Dad this time so we took the adjoining rooms.
On arrival there was a problem with the outer doors and they couldn't be locked properly.
All fixed up 1st thing the next day.
Notice a few comments about the atmosphere, yes it is a bit businesslike, but its so clean and so close to everything.
Very helpful staff as always.......
One exception, when I asked for a cab to be called, which we have done numerous times on our last visit and on this visit, we were a bit abruptly directed to the phone on the wall.
A note to management, when I ask for reception to call a cab thats what I expect. A cab to be called. A bit picky maybe but that why I stay where they have 24 hr reception. I'm on holidays and want to be pampered a bit.
TOP JOB THOUGH OLD WOOLSTORE. WILL STAY AGAIN, when we visit in September.

  • Stayed May 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
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OWSmanagement, Guest Relations Manager at The Old Woolstore Apartment Hotel, responded to this review, June 21, 2013
Dear avromark,

We are so pleased you chose to stay with us again and that it was still 'great' the second time around! Please accept our apologies that there was an issue initially with the outer doors of your interconnecting rooms, I'm glad it was only minor and was quickly fixed. Also, sincere apologies that you were directed to the taxi phone rather than front desk offering to make the call for you. Often it can be less of a wait by using the direct dial customer phone, however -as you have mentioned- in most cases our team will happily make the call on a guest's behalf. Your feedback was raised at our team meeting yesterday and this should not be a problem in future.

We look forward to welcoming you back to The Old Woolstore again soon!
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Adelaide, Australia
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed June 13, 2013

My first stay in Tasmania was sadly too short. The accommodation and the Old Woolstore is very comfortable and well-located in Hobart. It is well-staffed and the staff were friendly and helpful without exception.

  • Stayed June 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OWSmanagement, Guest Relations Manager at The Old Woolstore Apartment Hotel, responded to this review, June 16, 2013
Thanks for your review Stonesmad- we hope to see you back in Tassie again soon...and for a little longer this time!
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Melbourne, Australia
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed June 6, 2013

Stayed in a 2 bedroom apartment and was very happy with it. It had plenty of room with large bedrooms, large kitchen and large living area. A huge bathroom with access thru 2nd door to the main bedroom and also had a separate toilet and separate sink with mirror. Both accessed from the living area. We were 3 women staying together and no problems all getting ready at the same. Staff were very nice..............and buffet breakfast was more than adequate. And to top it all off the apartment was very clean. Would stay there again.

  • Stayed May 2013, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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OWSmanagement, Guest Relations Manager at The Old Woolstore Apartment Hotel, responded to this review, June 16, 2013
We're so pleased you and your friends enjoyed your stay with us debbiem5380!
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Woodbridge, Tasmania
Contributor
13 reviews 13 reviews
3 hotel reviews
Reviews in 7 cities Reviews in 7 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed June 2, 2013

We live only 40km away from Hoabrt. I decided to take my wife away for a romantic week end without spending hours driving. The Old Woolstore was offering the Tassie Indulgence, includes wine and cheese platter and breakfast. Free parking is another plus for this property.

The reception area could do with new carpeting and possibly a bit of TLC. It is a little "conferency". Reception staff were friendly enough. My biggest compliment so far was to Debbie in reservations, who made sure that we got the room we requested.

The executive spa room was lovely. It was very clean and modern, and everything worked!!!
All the small essentials, like plugs in basins etc were there. There were matching wine and champagne glasses. The kitchen was modern with glass cook top, not that we used it, but it suited the quality of the room.

The spa is not in the bathroom but rather part of the room, excellent idea as you could still see the TV whilst drinking champagne with your wife of 25 years, and enjoying the openness of the suite?

The provided toiletries were FAR better than average. My wife used them and commented on their perceived quality.

The bed was comfortable with quality bedding. All the lighting was suitable and worked.

My only negatives of the room are that robes are not provided and nor is an in room safe. I would have expected both of these conveniences in this room.

The breakfast was as expected and of a decent standard.

We will do this again, when we need a break from the everyday!

Room Tip: If you want quiet, request a room not facing Macquarie Street.
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  • Stayed June 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OWSmanagement, Guest Relations Manager at The Old Woolstore Apartment Hotel, responded to this review, June 16, 2013
Thanks for taking the time to write a review of our hotel Clive A, it's great to read your positive comments! With regards to the bath robes, we are currently investigating a new line of these for our Spa Suites as the previous brand unfortunately did not work out. Next time you book a romantic weekend away for you and you wife these should be in place!
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Senior Contributor
25 reviews 25 reviews
Reviews in 9 cities Reviews in 9 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed June 2, 2013 via mobile

Booked two bedroom apartment as travelling with family, 4 ladies. Apartment really spacious, with everything we needed. Everything is not brand new and shinny but clean and well maintained. Great walking distance to Salamanca and town. Free off street parking, which is great. Definitely a good place to stay. Would recommend.

Stayed June 2013, traveled with family
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OWSmanagement, Guest Relations Manager at The Old Woolstore Apartment Hotel, responded to this review, June 16, 2013
Thanks for your review Icetruck, we hope to see you again soon!
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Sydney, Australia
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed June 2, 2013

Stayed 3 nights, great apartment hotel, impressed with the room which had a combined lounge/dining, separate laundry, spacious bathroom with shower, bath, toilet and vanity and an additional toilet with separate powder room/vanity. Breakfast was full buffet of very good quality.

Room Tip: Try not to get a room close to the main road or reception area as it can be a little noisy.
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  • Stayed May 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OWSmanagement, Guest Relations Manager at The Old Woolstore Apartment Hotel, responded to this review, June 16, 2013
Thank you for reviewing our apartments and breakfast David, we appreciate the feedback!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The Old Woolstore Apartment Hotel

Address: 1 Macquarie Street, Hobart, Tasmania 7000, Australia
Phone Number:
Location: Australia > Tasmania > Hobart
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Suites Wheelchair access
Hotel Style:
#5 Business Hotel in Hobart
#6 Romantic Hotel in Hobart
#8 Luxury Hotel in Hobart
#8 Family Hotel in Hobart
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — The Old Woolstore Apartment Hotel 4.5*
Number of rooms: 242
Official Description (provided by the hotel):
Thinking Hobart? Think The Old Woolstore!Hobart's multi-award winning Old Woolstore Apartment Hotel has built a reputation among travellers as one of Australia's most welcoming and relaxing inner-city hotels. Renowned for spacious rooms and friendly hospitality, the property is centrally located a block from Hobart's waterfront and just a gentle stroll to Salamanca Place with its legendary market, restaurants, bars, galleries and waterside festivities such as the annual Taste Festival.Accommodation consists of a unique choice of fully serviced apartments and hotel rooms; the decor is contemporary and rooms immaculately presented. Apartments are fully self contained offering both laundry and kitchen facilities- perfect for preparing the gourmet produce you will likely collect on your travels through Tasmania!Hobart's best kept dining secret, Stockmans Restaurant, specialises in farm-fresh local produce and opens for breakfast and dinner daily. The Baaa Bar's blend of the old and new is the ideal place to sit back and relax with a glass of Tassie wine at the end of a day spent exploring the local vineyards and indulging in our world-famous offerings.All guests staying at the property can enjoy complimentary parking and use of the onsite gymnasium, guest lounge and business centre. Reception and room service operate 24/7. High speed internet access is FREE to all guests and is available in all rooms and most public areas. ... more   less 
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Also Known As:
Old Woolstore Apartment Hotel
Old Woolstore Apartment Hobart
The Old Woolstore Apartment Hotel Hobart, Tasmania

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