We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Fabulous Apartment- Disappointing Bed” 4 of 5 stars
Review of Somerset on Salamanca, Hobart

Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 11 more sites!
Save
You added Somerset on Salamanca, Hobart to your Saves list
Somerset on Salamanca, Hobart
4.0 of 5 Hotel   |   8 Salamanca Place, Hobart, Tasmania 7000, Australia   |  
Hotel website
  |  
  |  
Hotel deals
  |  
Hotel amenities
Offers & Announcements
Plan in Advance and Save!
Ranked #31 of 47 Hotels in Hobart
Melbourne Australia
Senior Contributor
22 reviews 22 reviews
7 hotel reviews
Reviews in 16 cities Reviews in 16 cities
23 helpful votes 23 helpful votes
“Fabulous Apartment- Disappointing Bed”
4 of 5 stars Reviewed February 7, 2012

Room 106- Huge! Brilliant view over the water. Yes there was a car park out front (which did not concern me at all) but then a fantastic water view- ocean liner in full view to complete the picture. Balcony, lounge, kitchen, deep spa bath and a lot of space. This apartment was a very welcome surprise and in a brilliant position. Far quieter than Somerset on the Pier. Check-in at Somerset on the Pier was no problem at all. Air-con took 24 hours to marginally cool the apartment. It was an exceptionally hot day in Hobart-management said they would look in to this problem. Bathroom amenities minimal, but this is an apartment after all. The only reason I may not book again is the bed- 2 king singles pushed/strapped together that felt like concrete. With new beds (and pillows) I would stay here every time.

Room Tip: This is a corner suite south side of building with view and balcony
See more room tips
  • Stayed January 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

74 reviews from our community

Traveler rating
    15
    32
    17
    7
    3
See reviews for
18
21
3
9
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
Date | Rating
  • English first
  • Spanish first
  • Any
English first
Melbourne
Contributor
18 reviews 18 reviews
12 hotel reviews
Reviews in 13 cities Reviews in 13 cities
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed January 28, 2012

We stayed here for two nights. This is not the best hotel we've stayed at, yet it isn't the worst. The location is the best aspect of Somerset on Salamanca. You,re literally at the doorstep of Salamanca place. Many reviews are saying that this hotel is expensive for what you get, but you need to take into account that it's in prime location and in one of the nicest areas in Hobart. that's what you pay for.

The rooms are average - it's clean and comfortable but it looks outdated and tired. even though there are tvs in every bedroom and in the living rooms, they're old and boxy and not great quality.

The location. Central to everything, there are plenty of restaurants/cafes to choose from so you are spoilt for choice. On our first night we dined at Blue Eye which is loacated directly underneath the hotel. We had a delicous 2 course meal here and enjoyed every mouthful. on our second night we dined at the Drunken Admiral and aslo enjoyed yummy seafod dishes. We went to the market on Saturday morning and then headed to Princes Park for lunch. We also went for a walk through Battery Point which is just lovely. In the arvo we walked into the city for some shopping.

In conclusion, if you want to stay in the heart of Salamanca and be central to dining shopping and attractions then this is a good hotel to stay at.

  • Stayed January 2012, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Somersetonthepier, General Manager at Somerset on Salamanca, Hobart, responded to this review, February 2, 2012
Thank you very much for your feedback,

We were glad to read that you found Somerset on Salamanca clean and comfortable and enjoyed the location.

We are happy to advise that we are continually upgrading our apartments and will be looking at replacing our living room televisions with flat screens and also replacing all the beds throughout the property.

Again we thank you for your feedback.

Your sincerely.
Justin Geddes
Residence Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Melbourne, Australia
Top Contributor
56 reviews 56 reviews
32 hotel reviews
Reviews in 33 cities Reviews in 33 cities
73 helpful votes 73 helpful votes
2 of 5 stars Reviewed January 27, 2012

We chose this place over Somerset on the Pier after reading reviews about the potential noise we might experience at night. However, I think it would have been better than what we got at this place. No issues with checking in at a separate location and having to park and bring our own bags in (as this was already mentioned upon booking) but for the price we were paying, this was totally not up to standard. The cost was similar to better hotels closer to the city.

The 2-bedroom apartment was looking really old and tired and the rooms were small with minimal walking space between the bed and walls. Some things were not working in the toilet and the balcony was really dirty and dusty. They also said we'd be able to see the pier from the room and what we got was a tiny speck in the distance between some buildings that were blocking the view from the apartment. The beds were also horrendously bad as they were sunken in the middle and you could feel the springs when you lied down on it. Pillows were not comfortable either. Camping would have been more comfortable.

The location is good for the salamanca market and is close to the pier but Hobart is so small anyway. Wouldn't hurt to get a better hotel and just travel a bit further to get where you need to.

Room Tip: Don't go there! Full stop.
See more room tips
  • Stayed May 2011, traveled with family
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Somersetonthepier, General Manager at Somerset on Salamanca, Hobart, responded to this review, February 2, 2012
Thank you very much for your feedback.

We were sorry to read that you found our apartment old and tired and we do apologies for this. We generally find that guests find our apartments quite spacious and we are happy to advise that we will be looking at upgrading televisions and bedding this year as well as some painting as part of our regular refurbishment program.

Somerset on Salamanca typically does not provide water views as the property is set back from the water, however, due to the removal of the building in front of Somerset on Salamanca our Studio Executive and Two Bedroom Executive apartments have stunning views over the Hobart waterfront. A new building is scheduled for construction so our guests are really enjoying the water views whilst we have them.

Again we thank you for your feedback.

Yours sincerely
Justin Geddes
Residence Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hobart, Australia
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed January 22, 2012

This is a great place in a fantastic location in Hobart Tasmania. You are right on the door step of Salamanca where you have access to wonderful eateries, a Tasmanian icon in the Salamanca Saturday market and easy access to the whole harbor precinct of Hobart. We stayed in a two bedroom self contained apartment which was very spacious with a great view of the water from our balcony. The only slight downside is that you check in at the sister motel on the pier but the staff are absolutely excellent and very helpful. Truly a great place to stay whether as a couple or a family or with friends..

Room Tip: See if you can upgrade to a harbor view room...
See more room tips
  • Stayed January 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney, Australia
Contributor
16 reviews 16 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed November 25, 2011

We stayed at this property a number of times in the past. This time we had problems with booking the accommodation - had to be transferred to the Global booking office, which is in Manila. People there don't have a clue what they are talking about when it comes to the Salamanca property, which makes booking difficult.
When we finally arrived at the property, we noticed to our disappointment the changes:
The place is looking tired, hasn't had a refurbishment for a long time. The bathroom amenities have disappeared, soap replaced with liquid soap dispensers the likes of public toilets, no shampoo, conditioner or anything else at all. The TV is outdated, one of those heavy old fashioned ones, sitting on a small table - with an arm chair in front of it, so if you want to watch TV, you need to re-arrange the furniture first.No free WiFi, such as every good hotel in this price bracket is expected to have, very expensive charges. Then comes the 1% charge for credit card use - how senseless is that, when they could incorporate the charge into the price, which is already high enough. It is pure greed and it doesn't leave a good taste in one's mouth.

Room Tip: Ask for a room facing the river, the other side is too noisy.
See more room tips
  • Stayed November 2011, traveled with friends
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bristol, UK
Top Contributor
318 reviews 318 reviews
130 hotel reviews
Reviews in 86 cities Reviews in 86 cities
214 helpful votes 214 helpful votes
3 of 5 stars Reviewed November 16, 2011

These apartments are OK but really are not worth the money. They are not that luxurious (as is indicated on the site and with the brand) but are reasonably standard holiday apartment accommodation. They are in an awesome location though but so are plenty of other apartments in the Salamanca area. My overall view was these are nice apartments if they were cheaper and just are not worth the price being charged. There is similar accommodation nearby at the same or less price and better accommodation available for the same price. Also, our apartment was on the back overlooking the car park – so not even the benefit of views for the price. Would stay again though – but only at a much cheaper price to reflect the actual quality of apartment.

  • Stayed November 2011, traveled as a couple
    • 1 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Somersetonthepier, Manager at Somerset on Salamanca, Hobart, responded to this review, November 22, 2011
Dear Sir/Madam,

Thank you very much for your feedback.

Our apologies that you didn't find our apartments represent value for money. We do believe that our apartments do represent good value for money based on size and location in the main tourist area of Hobart. Hobart being a small city with limited accommodation can also experience increased rates when there are high levels of demand for accommodation.

Again we thank you for your feedback.

Yours sincerely
Justin Geddes
Residence Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Athens, Greece
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed October 16, 2011

The Somerset on Salamanca Hotel is located in the Heart of Hobart's picturesque waterfront district a two minute walk to the Iconic Salamanca markets held every Saturday and short distance to the many historical locations around this area. Hobart has an abundance of accommodation options.
The hotel is tucked away off a side street and it was frustrating to discover upon arrival that the building is locked with no reception. A small note on the door tells you to go to Somerset on the Pier to check in. This is approximately 1 km away at Franklin Wharf. This information was not provided in the booking confirmation supplied by the Hotel group.

When checking in at the Pier, the reception desk staff were friendly but were only interested in getting my credit card number to cover incidentals and not interested in servicing my needs or how I was going to get back to the other hotel location.

The Hotel room interior is tidy but dated. The room we requested had king size beds but these are smaller beds joined together that have a hard brace through the center you cannot sleep on.Very uncomfortable sleeping experience. The room we had had picturesque views of the car park at the rear which is subject to lots of noise from patrons passing by to the nearby hotel and various eateries.

We have stayed in hundreds of hotels around Australia and the world and the price of the rooms is very high for the standard of room and a building with no reception, and limited parking and no onsite assistance with bags. The type of services you would expect for the level of the fee the hotel group charge.

Another warning to travelers is the Hotel policies relating to credit cards. They charge you 1.5% to 3.5% surcharge on top of your hotel fees dependent on the credit card brand you use. This is not included in any published hotel information.

Shop around before booking in Hobart

Room Tip: Rooms on the Northern Side Face the Water. No reception at this hotel. Check in is at the Somerset o...
See more room tips
  • Stayed October 2011, traveled with family
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Somersetonthepier, Manager at Somerset on Salamanca, Hobart, responded to this review, November 22, 2011
Dear Sir,

Thank you very much for providing feedback from your recent stay at Somerset on Salamanca.

Somerset on Salamanca is a stand alone property with reception located at Somerset on the Pier. We endevor to advise guests of this prior to arrival or have it printed on confirmations and apologies that you weren't informed.

The bedding at Someset on Salamanca is all king split/zip bedding. Our apologies that you found these uncomfortable. Had we been made aware we would have been happy to assist where we could. We are happy to advise that we will be updating all bedding in the next few months.

Apologies also for the noise you experienced. Somerset on Salamanca is in the main tourist area of Hobart, however, most guests find it a very quiet location. With regards to rooms we do have apartments on both sides of the building and they are different room types and priced accordingly.

Both Somerset on the Pier and Somerset on Salamanca do charge credit card fees and again we try to communicate this as effectively as possible.

We thank you again for your feedback and apologies for the issues encountered.

Yours sincerely
Justin Geddes
Residence Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Price Your Stay

Been to Somerset on Salamanca, Hobart? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Somerset on Salamanca, Hobart

Address: 8 Salamanca Place, Hobart, Tasmania 7000, Australia
Phone Number:
Location: Australia > Tasmania > Hobart
Amenities:
Business Center with Internet Access Free High Speed Internet ( WiFi ) Kitchenette Wheelchair access
Hotel Style:
#22 Luxury Hotel in Hobart
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Somerset on Salamanca, Hobart 4*
Number of rooms: 18
Official Description (provided by the hotel):
Located in historic Salamanca Place, home to the famous Salamanca Market and within Hobart’s magnificent and exciting waterfront, Somerset on Salamanca is your ideal residence for comfort and convenience. Wander around the city only moments away and take in the classic architecture of Hobart. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Expedia, Booking.com, Priceline, Cheap Tickets, Agoda, HotelTravel.com, Despegar.com, TripOnline SA, Travelocity, Hotels.com, Odigeo and Tingo so you can book your Somerset on Salamanca, Hobart reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Somerset On Salamanca, Hobart Hotel Hobart
Somerset On Salamanca, Hobart Tasmania

Owners: What's your side of the story?

If you own or manage Somerset on Salamanca, Hobart, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.