I rate this hotel poor for reasons that might be very personal. The hotel as such looks nice, is well positioned, especially for business and must have some nicer (and less expensive) rooms than what we were given. We had tried to book the room 2 weeks in advance but were told there was no vacancy. The same was true for booking websites. So when we arrived in Adelaide we went to the hotel still and asked them for recommendations where to stay. Suddenly a room was available, a Deluxe studio for 200 dollars. A bit steep for 3 nights, but we got persuaded. the biggest mistake was that we accepted and paid for our room right there and then at reception, as they asked us to. Do they have free WIFI, answer was ' yes, no problem'. When we went into the room it was shocking. Obviously this is the kind of room that a single businessman might book when on a longer stay, because to put more than one person in it is a joke. Our room number was 9 - avoid it! Two windows in the room look into walls, the room is off the courtyard and is very noisy, people walking up and down stairs right in front of the bedroom window and very noisy courtyard filter through at night. If you go to sleep only after midnight, this is not a problem as the courtyard is closed then.
The bedroom is so tiny that you need to squeeze into it and out of it. And whoever had the smart idea of putting up a wall right in front of the bed, blocking the view to the TV, needs to be punished. There is a connection for TV on this wall, but no TV installed. So, if you like to watch TV you need to sit on a sofa opposite it, just behind the bedroom wall, BUT this sofa is only for one - it has no backrest, only one 'side'rest. My husband just happened to have a really bad back at the time, so he lent against the siderest sideways, while I set up straight like on an old church bench, leaning against the wall. You would think for 200 dollars a night, you could ask for more. There is a small kitchen with pots and microwave and sink and fridge... and it takes just valuable space away. to call this room a deluxe studio is very far fetched.
The bathroom is another place where you cannot move. OK, they have a washing machine and dryer stacked away in a cupboard there, but what you really need, the sink and the bath tub, are squeezed into tiny spaces, where, again, two people cannot pass each other. There is no light above the bath tub (who on Earth designed this place?!), but the tub is tucked into a tiny niche with wall around half of it. It is dark and tiny - bad! And the sink is the tiniest sink I have ever come across and only one. Again, for 200 dollars a night, please give a proper sink, if you cannot give two. I attach pictures for you to see, so that this doesn't go down as 'a story of a grumpy guest'.
As I mentioned above the bedroom is so tiny that it only fits the bed and 2 small sidetables before you reach the wall (cupboard on one side, window looking out onto wall and staircasse on the other), a wall goes up right in front of the bed, BUT, and that tells me that they knew about size when they designed this room, the wall is open at the sides, just enough so that one person can go through. Otherwise there would be no way to get out of your bedroom or around the bed. Get out of bed, walk out into the TV room, walk around the bedroom wall there and enter via the small opening on the other side. The only other option is to walk over the bed to get from one side to the other. how stupid - inconvenient - unfriendly.
I know it is difficult to do a conversion of an old building into a hotel, but this is the worst I have come across.
The WIFI was also annoying. Free WIFI as suggested on check in is a daily 30 minutes in the lobby lounge - no connection in your room unless you pay ridiculous charges! It would have been a 'mere' 60 dollars for 3 days! For that reason we never ate breakfast at the hotel, we went to nearby cafes, all with free WIFI for as long as you like. The first night we tried to hook up to the hotel free WIFI in the lobby, but the connection was very poor. I kept losing the connection and always had to sign back in again. After 30 minutes were up we had gotten nowhere with our email.
IF you are a regular businessman you surely know about these 'do not touch rooms', but if you come, as we did, as a one off, then take great care in choosing the room. Don't let reception talk you into just any one. There are bound to be cheaper and better rooms in this place! We were taken for a ride! Very unhappy for that reason.
- Official Description (provided by the hotel):
- Embrace the stunning elegance of Medina Grand Adelaide Treasury, superbly located in the heart of Adelaide in the historic, heritage-listed former Treasury. Your stay in this friendly city can only be enhanced by the historic charm of Medina Grand Adelaide Treasury, situated at the true heart of the city's CBD, overlooking Victoria Square and adjacent to the Town Hall. Originally the offices for the State Treasury, Medina has completely restored and rejuvenated its heritage features making it one of the country's most appealing boutique hotels. Andrew Harper’s Hideaway Report, the most respected publication in luxury travel, announced in its March 2011 issue the recommendation of Medina Grand Adelaide Treasury. All of Andrew Harper’s recommended properties possess exceptional character, a commitment to classic hospitality and a profound sense of place. Medina Grand Adelaide Treasury is delighted to be among the best of the best properties worldwide to receive his recommendation. Whether your plans call for back-to-back business meetings or picnics in the park - you are within an easy stroll of all the action at Medina Grand Adelaide Treasury. The Botanic Gardens, major Art Galleries, the Adelaide Casino, the shopping, restaurants and cafes of Rundle Mall, and the superb fresh produce from Adelaide Central Market: are all a five minute walk away. Choose from 80 one and two bedroom apartments, all with in-house movies and Foxtel. Enjoy the sophisticated decor and the mood-enhancing ambiance of your hotel apartment, with fully-equipped kitchen and laundry, climate control and fast broadband. Medina Grand Adelaide Treasury can be your "home office" in the "City of Churches". Our dedicated staff will move mountains to make your stay a enjoyable! ... more less
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- Also Known As:
- Medina Grand Adelaide Treasury Hotel Adelaide