As a visitor to Adelaide I was affronted by the unwelcoming nature from the front desk at the Stamford. The chap at check-in was only interested in getting hold of my credit card details and a photocopy of my ID (is this legal??), he explained it was due to fraud. I just love being called dishonest and a fraudster! Particularly when my accommodation had already been paid in full.
The accommodation I booked was suppose to include breakfast, however when I enquired to where breakfast would be served the person at the front desk said it wasn’t included and did nothing to correct the problem. He seem delighted and pointed me to the concierge where I could find out how much breakfast would cost. Also be aware that Internet “access” included for your room just means that it is “available” and that you have to pay extra for “access”.
The rooms as mentioned by previous respondents are tired. The room I was in was clean, was a good size, had a good quality queen size bed, which was conducive to a good nights sleep. The bathroom was small with a shower in a thin bath and a shower curtain (really … !!). The tiles in the bathroom room were extremely tired with ingrained mould and dirt in the grout. Although the bathroom was clean it was well past its use by date. The housekeeping staff were extremely welcoming and friendly, I would suggest that maybe they could train the people at the front desk.
The location was very good with the Adelaide shops, Casino, Cricket Ground and river just a few minutes walk away.
In conclusion, I suggest when in Adelaide to try other hotels first before this one. I will be.
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- Also Known As:
- Stamford Plaza Adelaide Hotel Adelaide
- Stamford Plaza Hotel Adelaide
- Adelaide Stamford Plaza Hotel