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Hotel Grand Chancellor Adelaide on Hindley
4.0 of 5 Hotel   |   65 Hindley Street, Adelaide, South Australia 5000, Australia (Formerly Holiday Inn Adelaide)   |  
Hotel amenities
Ranked #25 of 55 Hotels in Adelaide
Adelaide, Australia
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“Adelaide”
5 of 5 stars Reviewed August 12, 2013

Big rooms ,Very clean and quiet , happy friendly staff , we arrived very early hoping to leave our luggage and come back to check in but our room was ready so we were able to check in , and I left my phone charger in the room and staff were more than happy to post it out to me .

  • Stayed July 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SalesAdelaide, Front Office Manager at Hotel Grand Chancellor Adelaide on Hindley, responded to this review, August 20, 2013
Dear Julie C

Thank you for taking the time to provide feedback regarding your recent stay at the Hotel Grand Chancellor Adelaide on Hindley.

It is always a pleasure to read when our guests have enjoyed their stay by commending the staff and hotel services. It is our continual mission to anticipate and exceed the expectations of our guests.

Once again thank you for your feedback and we look forward to welcoming you back to the Hotel Grand Chancellor Adelaide on Hindley in the future.

Kind Regards,

Jarrad Crettenden
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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595 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (180)
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Australia
Senior Contributor
21 reviews 21 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
41 helpful votes 41 helpful votes
3 of 5 stars Reviewed August 12, 2013

We needed somewhere to stay between houses.
Grand Chancellor was affordable and well located.
Great access to casino, nightlife and restaurants.
Close to main city shopping centre.
Bar is only open limited hours.
Food was OK.
Bed was a bit worn.
Can be noisy on nights with live bands you need to take ear plugs if you want to sleep or find the pub where the band is playing :)

  • Stayed July 2013
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Noosaville, Australia
Senior Contributor
22 reviews 22 reviews
5 hotel reviews
Reviews in 12 cities Reviews in 12 cities
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed August 6, 2013

our room was located on the 4th floor, at the side of the hotel, no noise what so ever from anyone or anything. Great room, two double beds in the room, one more comfortable than the other, so I took the better one, jokes aside, the room was extremely good value, shower was good too, no complaints here. The hotel was centrally located to a number of attractions and appearted to be a number of restaurants around if you wanted to venture out. Only one block away from the Rundle Mall.

  • Stayed August 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SalesAdelaide, Front Office Manager at Hotel Grand Chancellor Adelaide on Hindley, responded to this review, August 20, 2013
Dear Kaye T

Thank you for taking the time to provide feedback regarding your recent stay at the Hotel Grand Chancellor Adelaide on Hindley. We value the constructive feedback that we receive from our guests by expressing their opinions both positive and negative.

It is always a pleasure to read when our guests have enjoyed their stay. We look forward to welcoming you back to the Hotel Grand Chancellor Adelaide on Hindley in the future.

Kind Regards,

Jarrad Crettenden
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bengaluru (Bangalore), India
Contributor
20 reviews 20 reviews
13 hotel reviews
Reviews in 15 cities Reviews in 15 cities
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed July 27, 2013

This is a centrally located hotel with a grand reception and very big rooms. The beds are comfortable without being great. Even though it is located on a busy street, there is no noise inside the hotel . The bathrooms are functional though there could be a bit more pressure in the water coming from the showers. The one downside is that the Wifi is paid (free for 30 mins) and it can be accessed only from the lobby. (Bit of a pain when you are on business). Overall, it is good value for money.

  • Stayed May 2013, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SalesAdelaide, Front Office Manager at Hotel Grand Chancellor Adelaide on Hindley, responded to this review, August 20, 2013
Dear nikz9169

Thank you for taking the time to provide feedback regarding your recent stay at the Hotel Grand Chancellor Adelaide on Hindley. We value the constructive feedback that we receive from our guests by expressing their opinions both positive and negative.

I am pleased to advise that we are in the process of improving our Wifi services throughout the Hotel; implementation of the project is due to commence mid September 2013.

Once again thank you for your feedback and we look forward to welcoming you back to the Hotel Grand Chancellor Adelaide on Hindley in the future.

Kind Regards,

Jarrad Crettenden
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Senior Contributor
27 reviews 27 reviews
9 hotel reviews
Reviews in 16 cities Reviews in 16 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed July 26, 2013 via mobile

This is a good central position hôtel, réception was good service, breakfast as well, room was clean and big. Only was thing There is a discothèque i think just in front of the hôtel So it could be quiet noisy during the night. The rest of the street on the left side it s full from sheesha bar, massage, and adult club and bar

Stayed July 2013, traveled with family
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brisbane, Australia
Senior Contributor
44 reviews 44 reviews
16 hotel reviews
Reviews in 19 cities Reviews in 19 cities
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed July 25, 2013

This place is in need of a refresh, it is looking tired, carpet worn
The beds are comfy but because my work didn't request this booking the customer did I found my self in a double bed which I actually fell out of on my second night
The shower was less then perfect whereas it was not strong when you had the hot water on full and some cold you still didn't get a nice hot shower happening. Location on Hindley is in the middle of the red light district and I would usually not stay in a place where I didn't feel safe to leave the hotel at night to go and eat out. My choice I would not stay here again but i am guessing it was way below the price my work pays for a night so it is probably great value for the dollar. I did ask at check-in for a room with a microwave oven and was ignored 3 times by the receptionists. Other than that the staff seem obliging and the service was great. The view from my room '609" was overlooking Adelaide's Only peep show though I found it nice and quite
The Gym was closed down the first night would have been nice to know before I bothered to get up at 5;30 and dressed in jogger etc

Room Tip: As per usual high above the noise from the street
See more room tips
  • Stayed July 2013, traveled on business
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SalesAdelaide, Front Office Manager at Hotel Grand Chancellor Adelaide on Hindley, responded to this review, August 20, 2013
Dear Tracie C

Thank you for taking the time to provide feedback regarding your recent stay at the Hotel Grand Chancellor Adelaide on Hindley. We value the constructive feedback that we receive from our guests by expressing their opinions both positive and negative.

It is our continuous mission to ensure that our guests have a comfortable and enjoyable stay. I apologize for the hot water in your room and that your request for a microwave was not facilitated. I will follow up with the relevant departments regarding the feedback you have provided.

Once again thank you for your feedback and we look forward to welcoming you back to the Hotel Grand Chancellor Adelaide on Hindley in the future.

Kind Regards,

Jarrad Crettenden
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mooloolaba, Australia
Top Contributor
63 reviews 63 reviews
12 hotel reviews
Reviews in 30 cities Reviews in 30 cities
65 helpful votes 65 helpful votes
4 of 5 stars Reviewed July 16, 2013

We booked this hotel as seemed to be the best price in the city. The reception area is very Grand and they offered to upgrade us for $20 a night. We passed on the upgrade and didn't need it as our room was huge and had everything you needed. The hotel is on a busy street with a lot of nightlife but I didn't hear anything from outside once. The only negative I have is that the walls must have been very thin as could hear a lot of noise coming from other rooms and hallways etc.

  • Stayed July 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Grand Chancellor Adelaide on Hindley

Address: 65 Hindley Street, Adelaide, South Australia 5000, Australia (Formerly Holiday Inn Adelaide)
Location: Australia > South Australia > Greater Adelaide > Adelaide
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi )
Hotel Style:
#20 Luxury Hotel in Adelaide
Price Range (Based on Average Rates): $
Hotel Class:4 star — Hotel Grand Chancellor Adelaide on Hindley 4*
Number of rooms: 180
Official Description (provided by the hotel):
The 4 star Hotel Grand Chancellor Adelaide on Hindley, is conveniently located in downtown Adelaide, just 3 minutes walk from the Convention Centre and a short stroll from the vibrant Rundle Mall.There are 180 well appointed rooms, including 40 suites. Each suite has a spacious lounge and kitchenette, ideal for longer stays. Guest rooms are non-smoking and are equipped with cable/satellite TV, pay on demand movies, broadband internet access, iron/ ironing board and mini-bar. ... more   less 
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Also Known As:
Holiday Inn Adelaide
Adelaide Holiday Inn

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