We originally booked this hotel for two nights after a stay in The Barossa Valley. Our motel near Tanunda was not inviting, so we decided to cut short our stay by one night. We phoned the grand chancellor in Adelaide to find out if they had any spare rooms for us a day early. As it happened, that was the best this we could have done. They charged us less for the extra night than for the original two nights, so we were not complaining.
With the secure car parking at $15 per night, the hotel was not as cheap as some Adelaide hotels with no parking charges, but a little bit of research led us to believe that the parking charges were roughly the same as other Adelaide hotels in the same area. With the hotel only a very short walk to Rundle Mall and the rest of Adelaide city centre, we could not have asked for a better location.
As we drove up to the front of the hotel to check in, the friendly concierge directed us to their secure car park. This meant we did not have to check in with a rush before some over eager traffic warden came along and booked us. The car park is not the best to negotiate, as it is so cramped down there in the basement. All it takes is for one clever driver to park outside the marked bay, and many other drivers experience trouble getting in and out. Even if that does not happen, negotiating the cramped basement is not easy. Still, it is far better and cheaper than parking in one of the city car parks.
When we checked in, we were pleasantly surprised to be told that we had been upgraded to an executive room. Our room was on the 11th floor of the 12 floor hotel. Some of these rooms had been refurbished, and our room was one of them. My better half noticed that it was almost impossible to negotiate the very narrow gap between the bed and the writing desk. Especially as she uses a walking stick. We phoned the reception desk and explained the situation. Within a few minute the concierge had shown us into a much better room. This room was about equal in size and comfort to the high quality Asian hotel rooms we have come to expect whenever we are in that part of the world.
As there are so many small cafes in this area, we did not have breakfast, so we are unable to comment. The same with the evening meals. We were spoilt for choice in this area for food.
One thing that we both thought more hotels should adopt is their policy of giving the choice of having a room serviced or not. We hung the sign on the door for the room not to be serviced for one morning, and received a voucher from the reception to be used in their bar. Not that the voucher was the only incentive, but at least it did almost pay for a couple of drinks.
Although we were on the 11th floor. we could still hear some street noises on the Friday night. This was not excessive, but we could still hear it in the background. The noises stopped at around the time the nearby restaurants closed.
Hindley street has a bit of a reputation as Adelaide's red light district, but we had no bother at all in the area.
All the hotel staff were very friendly and helpful, which always helps. They have one free internet computer next to the reception desk, as well as free wifi in the lobby and bar area.
I do not know when we will be in Adelaide again, but we will certainly be staying in this hotel.
If you are a light sleeper and and staying on a Friday or Saturday, ask for a room away from Hindley...
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Thank you for taking the time to complete a review of your recent stay at Hotel Grand Chancellor Adelaide on Hindley.
I was very pleased to read that you enjoyed your stay at that you were able to take advantage of some of the many eateries our area has to offer.
Again, thank you for your feedback, and I look forward to welcoming you back to the hotel in the future.
Simon de Jong
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.