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“Noisy” 3 of 5 stars
Review of Quest on King William

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Quest on King William
4.0 of 5 Hotel   |   82 King William St, Adelaide, South Australia 5000, Australia   |  
Hotel amenities
Ranked #11 of 54 Hotels in Adelaide
Melbourne, Australia
Contributor
12 reviews 12 reviews
7 hotel reviews
Reviews in 9 cities Reviews in 9 cities
13 helpful votes 13 helpful votes
“Noisy”
3 of 5 stars Reviewed November 6, 2012

Rooms were clean and spacious. Staff at the desk were friendly and helpful.

However, no open windows and very dark. It was right in the city and so it was very noisy. Beds were too hard and pillows uncomfortable.

Having parking 500 metres away was unacceptable and very difficult to come in and leave the parking lot.

Stayed October 2012, traveled on business
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Quest on K, Guest Relations Manager at Quest on King William, responded to this review, November 12, 2012
Hello MJC,

We appreciate your time and effort in providing the above review.

As we are ideally located in the heart of Adelaide CBD, and one block from Rundle Mall, the compromise can sometimes be outside traffic noise. We do understand this, and find that apartments on higher floors are far quieter. We are more than happy to take requests for such when making a booking.

Similarly on the light issue you raised, we do have apartments facing every direction, and our reservations team can always try to find a ideal space to meet all needs.

We hope to get the chance to provide a more satisfactory stay in the future.

Peter Oliver
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183 reviews from our community

Traveler rating
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    39
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (43)
Date | Rating
  • English first
  • German first
  • Italian first
  • Japanese first
  • Any
English first
Contributor
13 reviews 13 reviews
6 hotel reviews
Reviews in 9 cities Reviews in 9 cities
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed October 17, 2012 via mobile

Clean spacious room and no mini bar ticks a few boxes for me. Full sized kitchen, dining table and lounge separate bedrooms in the apartment. Very handy to CBD and bus interchange, I'll definitely be staying again.

  • Stayed October 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Quest on K, Guest Relations Manager at Quest on King William, responded to this review, October 21, 2012
Thank you for taking the time in providing a review and it is great to know your stay was enjoyable.

We sincerely hope we get an opportunity to accommodate you again as you suggest.
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Doonan
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed October 7, 2012

I had stayed at a Quest apartment in Melbourne earlier in the year which was very good so this influenced my decision for the one in Adelaide. Quest did not increase their rate over the weekend where many others did. We dropped our hire car off just a block away and walked to the apartment block. Reception staff were extremely friendly and helpful. The apartment was small but it had everything that we needed, clean and most of all so central to everything that we wanted to see in Adelaide. We could either walk everywhere or a bus left almost outside the front door. The airport bus was handy too. I have no problem recommending this serviced apartments if you are happy with the basics.

  • Stayed September 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Quest on K, Guest Relations Manager at Quest on King William, responded to this review, October 21, 2012
All staff at Quest on King William were more than pleased to read your review.

It is always nice to hear that the work that goes into our business is noticed, and we thank you for posting your experiences.

Please feel free to contact us should you require accommodation again in the future.
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Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
Reviews in 10 cities Reviews in 10 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed October 7, 2012 via mobile

We stayed in a two bedroom apartment for six nights. The location is great, right in the centre of Adelaide CBD. A short walk to many places, close to tram and bus stops and with a taxi rank just around the corner. We didn't have a car, from what I could tell parking options were a bit complicated.
The apartment was roomy and quiet and serviced daily- a very lovely place to spend time. No washing machines in apartments but these were located on every second floor and free to use. I recommend these apartments- was especially good for my teenagers- they could have some independence and learn to get around.

Stayed October 2012, traveled with family
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Quest on K, Guest Relations Manager at Quest on King William, responded to this review, October 21, 2012
We thank you greatly for your positive feedback, and are very happy to hear you found our property to be an ideal place for a family to stay.

We hope to have the chance to return again in the future.
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Melbourne, Australia
Top Contributor
54 reviews 54 reviews
52 hotel reviews
Reviews in 26 cities Reviews in 26 cities
84 helpful votes 84 helpful votes
5 of 5 stars Reviewed September 22, 2012

I stayed here for 3 weeks while in Adelaide for work. It was spotlessly clean, the staff are friendly and accommodating, incredibly central and really quiet. It was great having the little kitchenette and being able to make my own meals. Restaurants, coffee shops and the mall all a stones throw away. There are buses and trams right out the front and directly opposite them is a really good gym that gave me a 3 week pass at a corporate rate. I'll definitely stay again when in Adelaide.

  • Stayed May 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Quest on K, Guest Relations Manager at Quest on King William, responded to this review, October 2, 2012
All involved with Quest on King William are thrilled to receive your review and wish to thank you for your kind words.

It was a pleasure having you stay with us, and we look forward to welcoming you back again in the near future.

Regards,
Peter Oliver
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Sydney, Australia
Top Contributor
63 reviews 63 reviews
9 hotel reviews
Reviews in 21 cities Reviews in 21 cities
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed September 10, 2012

I spent 1 night in the Quest in King recently on a bus trip to Adelaide. Although I walked past the front of the hotel without noticing it, I did manage to double back and find it. A little hard to see. The check in was simple and painless and the lady attending the desk was very helpful. The room was great. Nice tall ceilings. Separate bedroom and living area. Although a 1 bedroom apartment, it was very comfortable. I prefer apartments when travelling for work. Gives me a little more room to spread out. Overall the room was clean, spacious and the bed was nice. No TV in the bedroom though. I would stay there again.

Room Tip: This is really close to Rundle Mall and very central to the entire city.
See more room tips
  • Stayed September 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Quest on K, Guest Relations Manager at Quest on King William, responded to this review, September 17, 2012
Hi Ben,

On behalf of all the staff at Quest on King William, we'd like to thank you for your kind words. It is always nice to hear such appreciation of the effort that gets put in to preparing every apartment.

In regards to your comments about signage, we are aware of this issue and are in the process of reviewing upgrade options.

We hope that you choose to visit Adelaide again, and look forward to welcoming you back if that occurs.

Regards,
Peter Oliver
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Melbourne, Australia
1 review
5 of 5 stars Reviewed September 3, 2012

My Wife and I stayed on King William Street, centrally located, very clean with everything provided in the kitchen. Even if there was something you required, staff was very helpful. Maggie the front office staff is lovely, very polite, always ready to accomodate. I must say she is extremely efficient. Quest is very fortunate to have her. If we come to Adelaide we will always stay at this location.

Room Tip: Rooms on the south side are quieter
See more room tips
  • Stayed August 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Quest on K, Guest Relations Manager at Quest on King William, responded to this review, September 5, 2012
We are delighted to read such a positive review and we thank you for your time in providing it.

All our reception staff but are proud to build as much rapport as possible with guests, and I have since made Maggie aware of your kind words. I am sure she will be happy to assist you again should you ever choose to have a return stay.

Regards,
Peter Oliver
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Quest on King William

Address: 82 King William St, Adelaide, South Australia 5000, Australia
Location: Australia > South Australia > Greater Adelaide > Adelaide
Amenities:
Bar / Lounge Children Activities ( Kid / Family Friendly ) Kitchenette Room Service Wheelchair access
Hotel Style:
#9 Family Hotel in Adelaide
#9 Luxury Hotel in Adelaide
#10 Romantic Hotel in Adelaide
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Quest on King William 4*
Number of rooms: 72
Reservation Options:
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Also Known As:
Quest On King William Hotel Adelaide
Quest On King William Adelaide

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