When I tried to get into the Comfort Inn car park before checking in, I noticed that there was a sign that you could only get into the car park if you had a swipe card. As I had not checked in, of course I did not have a swipe card, so I rang the reception to explain the situation. She would not let me in and I had to reverse out and go around the block. This happened in peak hour, so going around the block took another half hour.
When I explained what happened at the front desk, the man was not very helpful and very unfriendly. He told me "all I had to do was ask".
I told him I had asked and his response was "no hotel would let you into their car park, because they do not know if you are a guest their or not".
I have stayed in many, many hotels before and I have never come across this situation. Most hotel staff are very accommodating and very understanding. Also, I have asked reception at other hotels and they have let me in prior to check-in as obviously I was there as a guest.
Therefore, I will not be staying here again as there are much friendlier places in Adelaide to stay at.
- Official Description (provided by the hotel):
- The Comfort Hotel Adelaide Riviera is perfectly positioned for your next business trip, short break or holiday in Adelaide. Our location in the vibrant West End quarter of Adelaide city gives you easy access to all of Adelaide's local attractions. Whether it's a short walk to Rundle mall a drive to the seaside at Glenelg or a day tour in the Barossa Valley, our friendly reception staff can provide detailed maps and advice to get you there. Our well-appointed accommodation facility consists of 84 recently refurbished rooms, offering exceptional value for money. Our conference and meeting rooms make the Riviera an ideal base for your next meeting, workshop or seminar. The team at Comfort Hotel Adelaide Riviera look forward to welcoming you soon. ... more less
- Reservation Options:
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- Also Known As:
- Comfort Hotel Adelaide
- Best Western Adelaide
- Adelaide Best Western
- Comfort Inn Adelaide