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“Pleasant stay!” 3 of 5 stars
Review of Comfort Hotel Adelaide Riviera

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Comfort Hotel Adelaide Riviera
4.0 of 5 Motel   |   31-34 North Terrace, Adelaide, South Australia 5000, Australia   |  
Hotel amenities
Ranked #38 of 55 Hotels in Adelaide
Adelaide, Australia
Senior Contributor
39 reviews 39 reviews
12 hotel reviews
Reviews in 13 cities Reviews in 13 cities
24 helpful votes 24 helpful votes
“Pleasant stay!”
3 of 5 stars Reviewed September 18, 2012

After reading the previous reviews on this hotel, we were becoming concerned about what we may find. However, everything from check in to check out was very smooth. The room was spacious enough for the two of us, comfy bed and large bathroom. Only stayed one night and was concerned when we saw a football team on an end of season trip book in, that they would be loud and up all night. However, they were placed on floors 1 and 2, as we were on floor 3 - we never heard a thing.
Went to bar at around 4pm to have a few drinks before heading out and they had happy hour drinks - definately worth stopping in for a drink or two! Quite cheap.
Our view from the room was over buildings toward west tce, but it didn't concern us as we didn't spend long periods in the room!

  • Stayed September 2012, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AdelaideRiviera, General Manager at Comfort Hotel Adelaide Riviera, responded to this review, October 24, 2012
Dear Guest,

Thank you for taking the time to complete a review of your recent stay at the Comfort Hotel Adelaide Riviera.

It is always a pleasure to read when our guests have enjoyed their stay by commenting on our staff and the facilities.

Again, thank you for your feedback, and I look forward to welcoming you back to the hotel in the near future.

Kind regards

Daniel Thompson
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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142 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (25)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Thai first
  • Any
English first
Sydney, Australia
Contributor
18 reviews 18 reviews
13 hotel reviews
Reviews in 17 cities Reviews in 17 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed September 18, 2012

My husband & I spent 3 nights at the Comfort Hotel Adelaide Riviera.
Pros: spacious, well furnished room, nice paintings on walls to make the room cheerful, heat pump/air conditioning, good TV reception, cheap mini bar, reasonably priced carpark, good customer service and nice restaurant.
Cons: expensive internet @ $24.90 for 24 hours.

Highlight: cheap mini bar!
Lowlight: noisy plumbing so there's no sleeping in once your neighbours have their morning shower or flush their toilet. Our shower made a huge racket too.

  • Stayed September 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AdelaideRiviera, General Manager at Comfort Hotel Adelaide Riviera, responded to this review, October 24, 2012
Dear Srikantha,

Thank you for taking the time to complete a review of your recent stay at the Comfort Hotel Adelaide Riviera.

It is always a pleasure to read when our guests have enjoyed their stay by commenting on our staff and the facilities.

Again, thank you for your feedback, and I look forward to welcoming you back to the hotel in the near future.

Kind regards

Daniel Thompson
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Newtown Vic Australia
Top Contributor
214 reviews 214 reviews
68 hotel reviews
Reviews in 88 cities Reviews in 88 cities
100 helpful votes 100 helpful votes
4 of 5 stars Reviewed September 5, 2012

We were pleasantly surprised to be upgraded to a spacious room on the third floor. Good sized bathroom, comfortable bed and air conditioning that worked well and was quiet. We also ate dinner in the restaurant/cafe downstairs and it was good food, pleasant service and great value. We can happily recommend this hotel.

  • Stayed September 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AdelaideRiviera, General Manager at Comfort Hotel Adelaide Riviera, responded to this review, October 24, 2012
Dear Lionel 14,

Thank you for taking the time to complete a review of your recent stay at the Comfort Hotel Adelaide Riviera.

It is always a pleasure to read when our guests have enjoyed their stay by commenting on our staff and the facilities.

Again, thank you for your feedback, and I look forward to welcoming you back to the hotel in the near future.

Kind regards

Daniel Thompson
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Adelaide
Contributor
19 reviews 19 reviews
10 hotel reviews
Reviews in 16 cities Reviews in 16 cities
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed August 18, 2012 via mobile

I was a walk in guest and asked if any standby rates were on offer and was kindly upgraded from a twin std to twin deluxe.. Good sized room and on the quiet side ie facing the uni not north Tce.
Id happily come back and stay again..

  • Stayed August 2012
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AdelaideRiviera, General Manager at Comfort Hotel Adelaide Riviera, responded to this review, October 24, 2012
Dear Guest,

Thank you for taking the time to complete a review of your recent stay at the Comfort Hotel Adelaide Riviera.

It is always a pleasure to read when our guests have enjoyed their stay by commenting on our staff and the facilities.

Again, thank you for your feedback, and I look forward to welcoming you back to the hotel in the near future.

Kind regards

Daniel Thompson
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Melbourne, Australia
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 4 cities Reviews in 4 cities
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed August 17, 2012

Stayed this week on the three day special $100 per night, and whilst there was no window with a view, I found the room comfortable and clean. The carpet to bathroom was showing wear, and there was no wi fi to rooms. Instead a $10 per hour line connection for go to lobby and use for free.
The Hotel is located in a good position for free City tram.

Room Tip: Maybe if you want a view, ask for it
See more room tips
  • Stayed August 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AdelaideRiviera, General Manager at Comfort Hotel Adelaide Riviera, responded to this review, October 24, 2012
Dear Guest,

Thank you for taking the time to complete a review of your recent stay at the Comfort Hotel Adelaide Riviera.

It is always a pleasure to read when our guests have enjoyed their stay by commenting on our staff and the facilities.

Again, thank you for your feedback, and I look forward to welcoming you back to the hotel in the near future.

Kind regards

Daniel Thompson
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Woodend, Australia
Contributor
11 reviews 11 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed August 16, 2012 via mobile

This hotel has the basics and looks OK, but everything about it seems only three star - WiFi that has to be turned on before you can use it, paper-thin walls so you can count the breaths between sighs next door, uncomfortable armchair, noisy light well that funnels mobile yellers in your window, no views, indifferent but efficient service desk.

Stayed August 2012, traveled as a couple
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brisbane, Australia
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
Reviews in 9 cities Reviews in 9 cities
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed August 15, 2012 via mobile

Stayed for 1 night on a business trip.
Very basic accommodation in a tiny room. Would it break the bank to have a reasonably comfy chair to sit in while watching tv rather the basic kitchen chairs? a table would be nice as well. And this in a deluxe room that cost extra. The standard rooms must be very ordinary.
Staff were efficient without being friendly. Insisted on me paying up front for my room while ordinarily a pre auth on my credit card suffices at other places. This meant 2 transactions on my cc as I had incedental meals and drinks as well.

They heavily promote Tuesday nights as being Parma night yet the parmas on offer are not available via room service and don't dare ask for Vegas in stead of salad with your meal.

Overall a very average hotel.

I will stay elsewhere on future trips to Adelaide.

Stayed August 2012, traveled on business
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AdelaideRiviera, General Manager at Comfort Hotel Adelaide Riviera, responded to this review, August 16, 2012
Dear Guest,

Thankyou for your comments as they do provide Management the opportunity to present "Guest Comments" to the Business Owners which will allow Capex to be utilised.

You mention we are NOT 4 Star when we are in fact are as this criteria is set down by AAA Tourism and the current criteria is based on services and facilities such as 24 hour reception, onsite Restaurant, in room mini bar etc.

We are in the final stages of planning which will see 1st and 2nd floors (42 rooms) recarpeted including corridors and 9 Executive Suites be transformed into 4.5 to 5 Star rooms which allow Corporate and Leisure guests an added option in accommodation.

Up front payment for all new guests will continue to happen as this is the way Hotels are operating to minimise fraud and lost revenues which is ever increasing in today's world.

You make mention of Tuesdays nights promotion which for $18.00 you get an 300gm schnitzel with your choice of 6 toppings and a drink which could be a beer, wine, spirit of soft drink which is great value and which is why we do it in our Restaurant but as offered by the hotel staff was our Room Service Menu with a range of well priced items.

Thankyou for your comments and hope we are allowed to act on your comments of upgrading room furnishings.

Best Regards

Daniel Thompson
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Comfort Hotel Adelaide Riviera

Address: 31-34 North Terrace, Adelaide, South Australia 5000, Australia
Location: Australia > South Australia > Greater Adelaide > Adelaide
Amenities:
Restaurant
Hotel Style:
#29 Luxury Hotel in Adelaide
Price Range (Based on Average Rates): $
Hotel Class:4 star — Comfort Hotel Adelaide Riviera 4*
Number of rooms: 84
Official Description (provided by the hotel):
The Comfort Hotel Adelaide Riviera is perfectly positioned for your next business trip, short break or holiday in Adelaide. Our location in the vibrant West End quarter of Adelaide city gives you easy access to all of Adelaide's local attractions. Whether it's a short walk to Rundle mall a drive to the seaside at Glenelg or a day tour in the Barossa Valley, our friendly reception staff can provide detailed maps and advice to get you there. Our well-appointed accommodation facility consists of 84 recently refurbished rooms, offering exceptional value for money. Our conference and meeting rooms make the Riviera an ideal base for your next meeting, workshop or seminar. The team at Comfort Hotel Adelaide Riviera look forward to welcoming you soon. ... more   less 
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Also Known As:
Comfort Hotel Adelaide
Best Western Adelaide
Adelaide Best Western
Comfort Inn Adelaide

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