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“New building but already looking tired” 4 of 5 stars
Review of iStay Precinct

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iStay Precinct
4.5 of 5 Condominium   |   185 Morphett Street, Adelaide, South Australia 5000, Australia (Formerly Oaks Precinct)   |  
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Sydney
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 6 cities Reviews in 6 cities
3 helpful votes 3 helpful votes
“New building but already looking tired”
4 of 5 stars Reviewed January 5, 2014

It's a very new building, but the room we stayed in has a funks mell, but it's not too bad. The carpet had lots of patches of wear and stains which is a bad impression, and the skirting boards are all bashed up. Other than that the rest of the room was great with a good kitchen and decent service.

If they replaced the carpet with floor boards and painted the skirting boards it would be great, so hopefully these get fixed (room 905A).

  • Stayed January 2014, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotel M, Front Office Manager at iStay Precinct, responded to this review, January 8, 2014
Thank you for taking the time to review your stay with us at iStay Precinct. We are glad you have found the apartment and facilities available convenient during your stay. Your recommendation is appreciated and our team are currently working on apartment improvements where available. We look forward to welcoming you back to iStay Precinct in the future.
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339 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (103)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Any
English first
Brisbane
Contributor
13 reviews 13 reviews
12 hotel reviews
Reviews in 12 cities Reviews in 12 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed December 31, 2013

Stayed for 4 nights over Christmas. Lucky enough to be upgraded to 3 bedroom apartment on arrival (room 1703) for 2 adults and 2 children. Some minor wall markings and damage throughout but the enormous and well furnished apartment made up for that. Very clever building design gave views to East, South, and West from the two separate fully enclosed balconies which could also be opened to be 'fresh air' balconies which is rare in high rises these days. Some minor difficulties in finding our way in on arrival as street parking is minimal and very small signs showing where reception is. Biggest negatives were the distance to any shops and the immediate surrounds being either abandoned buildings or construction sites. The pool that extends out of the building on one side with a glass bottom and end was fun but the sign warning of severe gastro at the pool entrance was a little off-putting. Overall reasonable value with lots of room for a family but a case of 'location location location' and for this reason would look to stay somewhere in the Eastern end of the city if we had our choice again.

Room Tip: Ask for as high a floor as possible as there is some road noise and the lower rooms would seem to ha...
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  • Stayed December 2013, traveled with family
    • 4 of 5 stars Value
    • 2 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotel M, Front Office Manager at iStay Precinct, responded to this review, January 3, 2014
Thank you for taking time to review your recent stay with iStay Precinct. It is great to hear you have enjoyed your stay in our apartments finding them spacious and well furnished. We are delighted you were able to enjoy the building facilities during your stay. Many guests chose our location for its easy access Gouger Street or Hindley Street for both dining and entertainment options however many public transport options are available should you wish to venture further during your Adelaide visit. We look forward to welcoming you back to iStay Precinct in the future.
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Nelson, New Zealand
Reviewer
5 reviews 5 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed December 26, 2013

Rooms well appointed bedwise, Our travel itinary said toiletries supplied, but just 1 soap and hair cap. No instructions for Clothes washer. 2 towells for 4 days.
No compendium so didn't know about spa ect. No frypan until trip to reception.If walking to a bottle shop at 5 pm, it is a long way in 38 degrees.Told on leaving there should be 2 towells under the handbasin. definately not.To be fair we were discounted carparking fees.$72.00.

Room Tip: Our Itinary said our room had views of the hills. we had a horrible graffitti covered wall. Do your...
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  • Stayed November 2013, traveled as a couple
    • 2 of 5 stars Value
    • 2 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotel M, Front Office Manager at iStay Precinct, responded to this review, December 30, 2013
Thank you for taking the time to review your stay with us at iStay Precinct. It is great to hear that you have found our apartments well appointed. It is disappointing that your travel itinerary contained incorrect information from your Travel Agent; we do endeavour to advise all guests of our different options to ensure they can select a product to suit their requirements. On arrival an iStay starter pack is provided which includes Tea & Coffee, Bath Towels, Bath Mat, Soap, Tea Towel, Cleaning Cloth, Dishwashing Liquid and Powder. Our pack does not contain a Hand Towel, Face Washer, Shampoo/Conditioner/Body Lotion, Laundry Powder, Scourer or Tissues however these items are stocked at our Reception should you wish to purchase any of these items for use during your stay. These packs combined with our unserviced rates ensure we can offer the best possible rates for your stay. We look forward to welcoming you again to iStay Precinct.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Singapore, Singapore
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 12, 2013

We got upgraded to 2-room apartment, fully equipped kitchen with washing machine & dryer. Only hall cum kitchen & one room has aircon. Location is ok, 2-street away fm Central Market, Chinatown & a huge Coles supermarket. Rundle Mall is not so near, a Pretty long walk.
There are Parking lots along roadside outside the hotel. Free parking 6pm-8am.

  • Stayed December 2013
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotel M, Front Office Manager at iStay Precinct, responded to this review, December 13, 2013
Thank you for taking time to review your recent stay with iStay Precinct, it is great to hear you have enjoyed your stay in our 2 bedroom apartments. We are delighted to hear you have found the fully equipped kitchen and laundry facilities valuable during your stay. Limited street parking surrounding iStay Precinct is monitored by Adelaide City Council and signage should be checked for confirmation of parking conditions. Parking is available at iStay Precinct for an additional fee (currently $18.00 per night), we do recommend booking a space with your apartment to ensure parking is available for you on arrival. We look forward to welcoming you back to iStay Precinct again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sydney, Australia
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
Reviews in 7 cities Reviews in 7 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed December 12, 2013

Excellent facilities. Loved the spa,sauna & especially the steamed room. Very cleaned, very modern & easy to operate.
All appliances were included (dishwasher, flat screen tv with foxtel just to name a few).

Staff were also very friendly and helpful. We had an early flight into Adelaide and the early check-in saved us a lot of trouble.

Within walking distance to Rundle Mall and situated right next to a free city bus. Quite close to Chinatown and a range of nice places to eat.

Overall an excellent place to stay at a reasonable price, would recommend to anyone thinking of Adelaide.

Room Tip: Pick a room on level 6 for easy access to fitness centre.
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  • Stayed December 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotel M, Front Office Manager at iStay Precinct, responded to this review, December 13, 2013
Thank you for taking time to review your recent stay with iStay Precinct. It is great to hear you have enjoyed your stay in our apartments and found the facilities excellent. We are always delighted to offer an earlier arrival when available and it is lovely to hear this has lead to a smooth start to your Adelaide visit. We look forward to welcoming you back to iStay Precinct in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Congleton, United Kingdom
Senior Contributor
48 reviews 48 reviews
11 hotel reviews
Reviews in 24 cities Reviews in 24 cities
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed December 9, 2013

Very modern, recently furnished, well appointed appartments. As described and as appeared on their website. Reception staff are very friendly and helpful but checking in and out is a bit chaotic. Good location for the city and all attractions. The free tourist bus stops one block down. The appartments are well designed, very clean, and quite spacious. Everything worked. Great views of the city. The balcony windows fold back to create an open air area- but this only gets the sun for part of the day as you would expect. Planes fly overhead but can't be heard inside. A few more pans, knives etc would be useful for guests wishing to cook meals from scratch rather than microwave ready meals or just make breakfasts and you need to have your own dishwasher and clothes washing powder as only a starter kit is provided. Add ons add up- you gave to pay for servicing other than one in rhe middle of a week's stay, car parking, change of towels etc.Nearby there is a lot of building work and some derelict buildings adjacent which spoil the setting somewhat- but is happening all over Adelaide. The complex has an indoor pool and sauna which we didn't use but which looked fine. There is no outdoor space other than your own balcony to sit out in, to socialise, or enjoy the sun- there may be when the remodelling work is completed but this is a city centre. A roof terrace would have been nice though. There are very good restaurants and a lively night scene very nearby in Gouger street, the market area, and china town. All in all very good accommodation.

  • Stayed December 2013, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotel M, Front Office Manager at iStay Precinct, responded to this review, December 11, 2013
Thank you for taking the time to review your stay with us at iStay Precinct. It is great to hear that you have found our apartments well appointed, spacious and modern. We are glad you have been able to find easy access to all areas of Adelaide you were wishing to visit with the public transport located in close proximity to iStay Precinct. All guests are provided an iStay starter pack to ensure you have essential items on arrival; this pack does not contain a Hand Towel, Face Washer, Shampoo/Conditioner/Body Lotion, Laundry Powder, Scourer or Tissues however these items are stocked at our Reception should you wish to purchase any of these items for use during your stay. These packs combined with our unserviced rates ensure we can offer the best possible rates for each stay. We look forward to welcoming you back to iStay Precinct in the future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sydney, Australia
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed December 6, 2013

Second time I stayed in Adelaide and second time I stayed in the istay. It is a great location ( close to the conference centre and china town) with a good bed and nice layout. Good size kitchen, dishwasher, wash/dry combination
Unfortunately I was on the lower floor and I looked out over building activities from my balcony ( I actually could almost touch the digger), the noise wasn't too bad, but then again I wasn't there at the daytime.
Facilities are good, although I missed out on a gym. pool and Sauna great (spa not working at the time i was there)

I just wish they would do something about the internet, it is soon 2014 and iStay has a hight rate if you want to continue to use the wifi beyond the first free hour.

all in all recommended, but hoping the internet will improve.

Room Tip: Ask for a higher level in the tower
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  • Stayed November 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotel M, Manager at iStay Precinct, responded to this review, December 8, 2013
Thank you for taking the time to review your stay with us at iStay Precinct. It is great to hear that you selected us as your accommodation provider once again and found our apartment and facilities to your liking. I am sorry to hear that the spa was unavailable during your stay due to routine maintenance.
We look forward to welcoming you again in the near future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about iStay Precinct

Address: 185 Morphett Street, Adelaide, South Australia 5000, Australia (Formerly Oaks Precinct)
Phone Number:
Location: Australia > South Australia > Greater Adelaide > Adelaide
Amenities:
Business Center with Internet Access Kitchenette Swimming Pool
Hotel Style:
Ranked #14 of 70 Specialty Lodging in Adelaide
Price Range (Based on Average Rates): $
Hotel Class:4.5 star — iStay Precinct 4.5*
Number of rooms: 217
Official Description (provided by the hotel):
iStay Precinct offers urban and contemporary accommodation in the Adelaide CBD. Conveniently located in close proximity to a bustling hub of attractions, stroll to the myriad of entertainment venues, cocktail bars, restaurants and shopping destinations. iStay Precinct accommodation options include 1 and 2-bedroom apartments, each containing full kitchen and laundry facilities, open plan living and private balconies with sweeping city views. Also enjoy the Precinct’s luxurious guest facilities including indoor heated pool, sauna, spa and steam room. To be able to bring you exceptionally low rates, iStay hotels offer a different and more flexible level of service. If you have chosen to stay at an "iStay" property, you will receive the best available unserviced rate. You will have the choice of cleaning service options, at an additional cost upon check in at your Hotel. If your length of stay is for more than 7 nights you will receive a complimentary full cleaning service in the middle of your stay. If you are staying more than 12 days you will receive this service every 7 days. Amenities included in iStay properties: Tea/Coffee Starter Pack, Bath Towels, Bath Mat, Soap, as well as Kitchen consumables (Tea Towel, Cleaning Cloth, Dishwashing Liquid and Powder). Amenities not included in iStay properties: Hand Towel, Face Washer, Shampoo/Conditioner/Body Lotion, Laundry Powder, Scourer and Tissues. ... more   less 
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Also Known As:
Istay Precinct Hotel Adelaide

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