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“Friendly and comfortable environment” 4 of 5 stars
Review of Adelaide Meridien Hotel & Apartments

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Adelaide Meridien Hotel & Apartments
4.0 of 5 Hotel   |   21 - 39 Melbourne Street, Adelaide, South Australia 5006, Australia   |  
Hotel amenities
Ranked #39 of 55 Hotels in Adelaide
Melbourne, Australia
Contributor
13 reviews 13 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
10 helpful votes 10 helpful votes
“Friendly and comfortable environment”
4 of 5 stars Reviewed December 27, 2013

I stayed 5 nights at the Adelaide Meridien Hotel across the Christmas period, and found it to be a comfortable and peaceful place to stay.

Although the styling is a little dated, the hotel is generally well kept and the executive suite I stayed in was light and spacious. The Daikin air-conditioner was ancient and very basic, but did the job.

The in-house restaurant, Perfect Cup, did a reasonable job and free wi-fi throughout the premises was a welcome surprise.

I didn't go in the swimming pool, but spent a relaxing hour or so in the spa - again, nothing overly flashy but by no means drab or depressing - the word comfortable comes to mind again.

Perhaps the most noticeable feature of the hotel was the friendly, welcoming staff - never intrusive, but always available.

Room Tip: Rooms on the south side face the hills and avoid the road noise of Melbourne St.
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  • Stayed December 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manager2139, General Manager at Adelaide Meridien Hotel & Apartments, responded to this review, January 6, 2014
Thank you for sharing your thoughts and for the positive feedback. We really do appreciate hearing what we are doing well, and also areas we can improve on.

I really am delighted that you enjoyed staying with us and we look forward to welcoming you back.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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157 reviews from our community

Traveler rating
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    70
    39
    9
    12
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19
67
10
34
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (48)
Date | Rating
  • English first
  • French first
  • Italian first
  • Russian first
  • Any
English first
Perth, Australia
Senior Reviewer
6 reviews 6 reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed December 23, 2013

Overall not too bad for a budget /tourist hotel. Staff were helpful and friendly. Room was clean and tidy with good bed and linen, however fixed furnishings and bathroom were starting to show their age and are almost due for refurbishment. Room air-con worked well and was great on Adelaide's hottest day in 80 years. Would stay there again.

  • Stayed December 2013, traveled solo
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manager2139, General Manager at Adelaide Meridien Hotel & Apartments, responded to this review, January 6, 2014
Thank you for taking the time to review your stay with us. It is great that you found the bed comfortable as these were all replaced a while ago as were all the air-conditioners in our standard rooms. We are gradually replacing all the carpets in these rooms as well. I have passed your comments about the staff along to the team.
We hope to see you back at the Meridien again in the future.
Regards,
Fiona
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Canberra, Australia
Contributor
15 reviews 15 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed November 15, 2013

Very disappointing and noisy. We stayed for 3 nights and the hotel room had thread bare carpet and a hissing toilet.The noise from the bathroom continued both day and night and seemed to be coming from the plumbing in the room above us.Whilst the room was very large everything was old and very worn.
Availability of car parking was negligible and we were unable to leave the Meridien after 6pm for fear that we would not find a park for our car when we returned.
Outside was a cherry picker about a metre from our room and this created noise as it went up and down while they were fixing something to the roof. Our view was of a trailer with rubbish in it and lots of what seemed to be mechanical parts.We had tried to upgrade before we arrived and after we arrived but were told that the hotel was full. There was no offer during the entire 4 days even though it appeared that there were some vacancies in that period .

Room Tip: Don't settle for a standard room and check the noise factor as soon as you arrive..
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  • Stayed November 2013, traveled as a couple
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manager2139, General Manager at Adelaide Meridien Hotel & Apartments, responded to this review, January 6, 2014
Thank you for taking the time to share your feedback and I am really disappointed that you didn't enjoy your stay. We are replacing all the carpet in the standard rooms and are half way through this process.

With regard to the noise issue, I can only apologise that this was not handled better. The work being conducted was a one off issue that contractors only worked on between 10am - 5pm to try and limit inconvenience to our guests.

We would of course love to welcome you back so if you do decide to give us another chance, please let me know directly fiona@adelaidemeridien.com.au.

Regards,

Fiona
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Macleay Island, Australia
Senior Contributor
33 reviews 33 reviews
12 hotel reviews
Reviews in 12 cities Reviews in 12 cities
40 helpful votes 40 helpful votes
3 of 5 stars Reviewed October 28, 2013 via mobile

We booked the Meridien for our annul general meeting over the weekend of 25 - 28 October 13. Our meet and greet on the Friday night was a disaster as the finger food was almost non existent for the first hour and as some guests joined the happy hour before the meet we needed food, we had each paid $26 for this. I along with others left to go down the street to eat. By the time we got back it was all over, not a good start.
The Saturday nights formal dinner was completely different as the management had been advised of the night before. Our dinner was a complete success. The staff were very good on both nights, it was the management who let them down on the Friday night.
The accommodation is very roomy and very clean.

Stayed October 2013, traveled on business
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mascot, Australia
Top Contributor
51 reviews 51 reviews
19 hotel reviews
Reviews in 27 cities Reviews in 27 cities
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed September 17, 2013

Stayed here for the first time but definitely not the last. Comfortable roomy apartment, great restaurant, brilliant coffee and friendly staff 5 minutes from the centre of town. Highly recommended. Car parking outside, no extra charge. Surrounded by lovely coffee shops and restaurants.

Stayed September 2013, traveled with family
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manager2139, General Manager at Adelaide Meridien Hotel & Apartments, responded to this review, September 30, 2013
Thank you for taking the time to share your feedback from your first stay with us and I am truly delighted to hear it won't be your last.

The team has already read your review and really appreciated your positive comments.

Thank you again and we look forward to welcoming you back.

Regards,
Fiona Hehir
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Grindelwald, Australia
Senior Contributor
42 reviews 42 reviews
22 hotel reviews
Reviews in 25 cities Reviews in 25 cities
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed September 8, 2013

I stayed one night to attained a workshop being held in one of their conference rooms. I checked in very early and was able to go straight to my room and free parking - big bonuses! Reception staff were friendly , the room was spotlessly clean and well appointed, the bed comfortable and although my room was noisy due to traffic noise, I enjoyed my stay.

A small balcony overlooked the street, but smokers appear to use these balconies, as there are ashtrays provided and I could smell smoke from the inside of my room.

Great location close to cafe's and walking distance to the CBD.

Room Tip: Chose an executive room at the back of the hotel. Front rooms experience traffic noise.
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  • Stayed September 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manager2139, General Manager at Adelaide Meridien Hotel & Apartments, responded to this review, September 30, 2013
Thank you for your review of your stay with us earlier in the month. A number of our country visitors prefer the car park side rooms so they don't have the traffic noise so a great tip for other travellers.
We have discussed what we can do do ensure that outside smoking does not impact on our guest rooms and hope to have a solution soon.
I am glad that our staff were able to ensure your experience of the hotel was enjoyable and we hope to be able to welcome you back in the future.

Regards,
Fiona
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cerveteri
Top Contributor
55 reviews 55 reviews
51 hotel reviews
Reviews in 52 cities Reviews in 52 cities
38 helpful votes 38 helpful votes
3 of 5 stars Reviewed August 29, 2013

La stanza prenotata era un appartamento con camera da letto, living area e kichenette. Che dire, la kichenette era davvero molto "ette" senza piastre per cucinare e un forno a microonde appoggiato di taglio su un divisorio di legno sopra al piccolo lavandino. L'arredamento molto datato e veramente appena sufficiente. Il bagno con doccia a tendina piccolo e con porta scorrevole. Il tv a schermo piatto è presente solo nella living area, aspetto vecchio e trasandato, di tutta la struttura. Lo staff molto distaccato e appena sufficiente. (siamo arrivati alle 21:50 e per alcuni minuti siamo rimasti chiusi fuori dalla reception perchè non era indicato nessun campanello da suonare).

the room booked was an apartment with a bedroom, living area and kichenette. That said, the kichenette was really "ette" without plates for cooking and a microwave posed on a wooden wall above the small sink. The decor very dated and really just enough. The bathroom with sliding door with small shower closed with a plastic curtain.
A large flat-screen TV is present only in living area.
The whole structure looks old and shabby. The staff very detached and just enough (we arrived at 21:50 and for a lot of minutes we were locked out from the front desk because there wasn't indicated a bell to ring).

  • Stayed August 2013, traveled as a couple
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Adelaide Meridien Hotel & Apartments

Address: 21 - 39 Melbourne Street, Adelaide, South Australia 5006, Australia
Location: Australia > South Australia > Greater Adelaide > Adelaide
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#30 Luxury Hotel in Adelaide
Price Range (Based on Average Rates): $
Hotel Class:4 star — Adelaide Meridien Hotel & Apartments 4*
Number of rooms: 95
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Also Known As:
Adelaide Meridien Hotel And Apartments

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