My boyfriend and I stayed here for a week and had an amazing time. There's lots to do on the island like walks, sports, and water activities.
I'd read reviews that people had problems with the staff but everybody we met was extremely friendly and helpful. Always had a smile.
For a budget place, the rooms were overall pretty nice. Hopefully you'll be outside most of your stay anyway so the room shouldn't affect you too much. However with that said, they could be cleaned a little better. For example the light shade above the bed was very dusty, something you only notice when you lay down in bed and see all the dust hanging above your head. The shower head in the bathroom was also very dirty and had green stuff growing on it. Overall it seems like sometimes the cleaners forget to look up when doing their job! Speaking of the cleaners, we were woken to a knock on the door before 9am one morning by house keeping wanting to service the room. It's a resort guys, people want to relax. Maybe before 9am is a bit too early to start knocking on doors?
I think the best thing for the resort would be for the staff to actually pretend they are visiting the place for a few days to see things from a visitor's perspective. It might help notice things like room cleanliness, that it can be hard to get down to the beach sometimes (the concrete ramp is cracked and has a sign fallen across the middle of it) and that maybe closing the store at 3pm each day is a bit too early.
Finally, a bit of a warning for those taking to the walking tracks. We took one of the circuit walks and managed to get lost. For a short time the walk goes onto the beach, but then goes back into the bush again. It wasn't clearly marked, and we missed it, and ended up walking along the beach for an hour. Was still a nice walk, but not what we planned. The next day we walked the circuit from the other end first (which I think is marked as the finish) and we found the correct path. Maybe some signs here would help? We also encountered VERY large spiders across the tracks, and a few snakes as well. So take a stick with you and watch your step.
Overall, the negatives were only small, and if you go into the holiday with a positive attitude you're sure to enjoy yourself. Beautiful location, friendly and helpful staff, and lots of activities on the island. Thanks to everybody for making our stay so relaxing and enjoyable.
We paid for a garden view room but were upgraded to a beach front, maybe because it was the quiet se...
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Thank you for your feedback in relation to your recent stay at BreakFree Long Island Resort.
I am pleased to hear that you had such a nice time on the island and you found our staff to be friendly – I have passed this feedback on to them.
Please also be assured that I have spoken to my Housekeeping team regarding your room cleanliness. It is very important to me that we are meeting and exceeding our guests’ expectations in this aspect and I will be staying on top of this issue.
The walking tracks on Long Island are maintained by the Department of National Parks, Recreation, Sport and Racing, as they are through National Park and not part of the BreakFree Long Island Resort property (only accessed by it). I have, however, advised the Department of the issues you experienced, who will tend to them as soon as possible.
Thank you again for your feedback and I would love to welcome you back to BreakFree Long Island Resort again in the future.
BreakFree Long Island Resort
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.