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“Memorable destination” 4 of 5 stars
Review of One&Only Hayman Island

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One&Only Hayman Island
5.0 of 5 Resort   |   Hayman Island Great Barrier Reef, 4801, Australia (Formerly Hayman Great Barrier Reef)   |  
Hotel amenities
Ranked #1 of 1 Hotels in Hayman Island
Certificate of Excellence 2014
Sydney, Australia
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
14 helpful votes 14 helpful votes
“Memorable destination”
4 of 5 stars Reviewed 4 days ago NEW

A magical destination. We had the pleasure of attending a wedding here. The location is beautiful and the staff and service very welcoming. We had a wonderful room however this is a costly resort and comes with high expectations. The transfer boat from Hamilton sets the mood with champagne on arrival, so I was surprised to find sand in our shower & mould in the grout & our room not serviced until after 2 pm. Not one to complain about such small things I cleaned this and got on with enjoying the resort. Some guests however may expect more & voice their concerns. I for one was too busy enjoying the facilities such as the beautiful pools and water activities. The wait staff at breakfast and the buffet are fantastic and so were the staff at the wedding we attended on the resort. I'd love to go back soon but I'll have to save my $$$!

  • Stayed April 2015, traveled with friends
    • 5 of 5 stars Location
    • 3 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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264 reviews from our community

Traveler rating
    150
    59
    33
    13
    9
See reviews for
69
129
4
13
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (83)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Adelaide, Australia
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We recently stayed at One & Only Hayman, and had an amazing time!

From the moment you step on to the private boat transfer, are handed an ice cold drink, you are in paradise. Intuitive, friendly, and attentive service, from the check in staff to the indispensable personal Butler who attended to our every need.

The recent renovation has polished the rooms to a world class standard, many of them twice the size of the last time I stayed at Hayman, a huge range of restaurants & bars, water activities, and the two huge pools.

We will be back!

  • Stayed April 2015, traveled as a couple
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hawke's Bay
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

The best place to relax and do nothing! we were here to celebrate our wedding anniversary, its a perfect place for it. we chose to come here because we thought it will be more exclusive and not so many children instead of Fiji or Raro
But the resort was full during our stay it was very busy full of families and kids because of the school holiday!! we were here for 5 nights and had problem with dining out, we couldn't book into dinner until after 8.30pm during our stay and can never get into the time that we wanted to! not all restaurant are open every night, ( which they should when it's full house) one of the night we booked for dining under the star and our name wasn't on the list when we turn up it was embarrassing! we thought this would be something special to do, it was the activity desk that recommended to us and also had booked for us. the staff at the restaurant had told us that this happens quite often! the management need to get this sorted.
The food price at the Fire restaurant was over priced we were still feeling hungry after dessert, we had entrées and the whole fish for two ($140.00) a bit small for two for main which was tasteless with a few stalk of broccolini, had to order extra broccoli and paid extra.
I must say the Spanish restaurant is the best for lunch or afternoon bites and the food was exceptional! the staffs there were amazing we cant find any faults.
over all we had a great time staying here a part from bad dining experiences the resort was very clean and well maintained.

Room Tip: view to the sea
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  • Stayed April 2015, traveled as a couple
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 1 week ago

I recently stayed that one & only Hayman island resort, having stayed there previously before the renovation i and high expectations considering what i have heard, those expectations were knocked for six.

the pick up at Hamilton island was faultless and friendly, causing over to the island, drinking Champagne, big tick, and what an amazing ride.

we we're met at the dock by the friendly team and before you knew it, was in our beautiful appointed room, modern and clean. next the pool and more importantly was the pool bar,

food and drink were great , but to me the real standout was the team on the island, down to earth , relaxed service, just what you want on a Australian Island resort.

i can't wait to come back again,

big thanks to Luke ( Hotel GM) and Elena & Cameron the food & Beverage, you made my stay

i will be back ( try stop me)

  • Stayed April 2015, traveled as a couple
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
wanaka
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Awesome !!!! staff so super friendly especially the recreation staff - loved getting my glasses cleaned by the pool, nice touch
The service was impeccable and the rooms and restaurants were all a1
Pools and grounds were all well kept and clean

Stayed April 2015, traveled with friends
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago via mobile

We haad our daughters wedding in November here on Hayman . Words cannot explain how amazing this Island is . The staff treated us like royality. Is a first class resort . Highly recommended will definitely be returning .

Stayed November 2014, traveled with family
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London
Senior Contributor
36 reviews 36 reviews
31 hotel reviews
Reviews in 30 cities Reviews in 30 cities
69 helpful votes 69 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

I stayed with my family (two young kids) over Easter and we had a great stay. The somewhat windy weather prevented a planned trip out to Whitehaven, but there is so much to do with kids that it hardly mattered for the length of our stay. The kids club was fantastic, with great staff - it was the first time our kids have asked to go. A good selection of restaurants with a good standard of food and service by and large. The property and service is perhaps not as polished as other One & Only places we have stayed previously, which is perhaps to be expected given it only opened 8 months ago, but is still a cut above most. The departure was not as smooth as the arrival, but we left with good memories nonetheless. Would definitely return.

Stayed April 2015, traveled with family
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about One&Only Hayman Island

Address: Hayman Island Great Barrier Reef, 4801, Australia (Formerly Hayman Great Barrier Reef)
Location: Australia > Queensland > Whitsunday Islands > Hayman Island
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Restaurant Room Service Spa Suites Swimming Pool Airport Transportation
Hotel Style:
Ranked #1 of 1 Hotels in Hayman Island
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — One&Only Hayman Island 5*
Number of rooms: 160
Official Description (provided by the hotel):
One&Only Hayman Island, in the heart of the Great Barrier Reef presents astonishing natural beauty, restorative peace, indulgence and adventure. Australia's iconic private island resort is located off the coast of Queensland, nestled at the northernmost point of the Whitsunday archipelago, beyond verdant cliffs reaching into endless sky. Within this private island resort, stylish elegance reflects the harmony of nature with beautifully appointed accommodation set against the backdrop of the Coral Sea. Discover endless opportunities to delight the senses in a place where the beauty of nature inspires each day. ... more   less 
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Also Known As:
Hayman Great Barrier Reef Hotel Hayman Island
Hayman Island Hotel

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