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“Loved this hotel” 5 of 5 stars
Review of Reef View Hotel

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Reef View Hotel
4.0 of 5 Hotel   |   12 Resort Drive, 4803, Australia   |  
Hotel website
Hotel amenities
Ranked #5 of 5 Hotels in Hamilton Island
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
18 helpful votes 18 helpful votes
“Loved this hotel”
5 of 5 stars Reviewed August 5, 2006

Loved this hotel.

Room and bathroom were huge and the view was amazing. We were up on the 5th floor and had an amazing panaromic view of the whole bay, really gorgeous. Nice big pool too although a bit in the shade. Staff very friendly too.

  • Liked — the view from our balcony
  • Disliked — no wireless internet access in the rooms
  • Tips/Secrets — not much to do on this island when its raining!!!
  • Stayed July 2006, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
    • 3 of 5 stars Business service (e.g., internet access)
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,261 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (421)
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English first
Sydney, New South Wales
1 review
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed August 1, 2006

Panoramic views from airplane set the tone for our winter weekend warmer. And the weather didn’t disappoint; with a marked difference between the cold southern city that we had left two and a half hours behind.

On arrival, customer service people are everywhere - so if staying at the Reef View, keep an eye out for the one holding up the board from Hamilton Island Resort. It’s really a simple case of collecting your baggage and hoping on the bus for the 5 minute trip to the hotel, but she had such a warm welcome, it was worth chatting to her just for that.

The hotel, like so many in tropical Queensland, doesn’t like early check-ins, so if you arrive early, make sure you have your swimming gear (“togs” in “Queenslandish”) in your carry-on, then drop your bags & head off to the pools. Staying at the Reef View, you can access all but one of the resort’s pools, all in absolutely beautiful settings. (The hotel pool is best for laps, the next door apartment pools are great for kids, head down to the beach for the secluded tropical pools and swim up bar.)

While soaking in the rays round the pool, it’s the view beyond to Whitsunday Island that will amaze you. It’s tropically beautiful. We had only been on the island for half an hour, but had already completely relaxed into our deck chairs. After a few hours in the sun, we finally received a GSM mobile phone call, to advise our room was ready.

Having booked the “cheapest” “garden view” room, we were instantly impressed by the view that awaited us on opening the door. Just above the palm line, our northern exposure was magnificent. The room was large (although given the comparative price we paid, you would expect something nice). Use a 3:1 ratio to estimate the expected quality of your lodgings… That is, divide what ever you paid by 3, and that would be the sort of value/price expectation you would have elsewhere. The bathroom was equally huge (separate bath and shower as well as un-packing bench and wardrobe).

Watch out for the cockatoos! If you leave the balcony door open and leave the room, even just go back to the toilet, they will enter your room and start searching for food. At first their cheeky friendliness is fun, but the reality is they are a big pest – so don’t feed them!

There are plenty of restaurants, particularly on the marina side of the island, but expect everything on the island to be pricey. (After all, your stuck there!) You can use the free island buses to take a look around, and the drivers are all so very friendly – just talk to them and you are guaranteed to find out something interesting! The other island transport system is via golf carts, which you will see everywhere, going in all directions, full of all sorts of people.

Having braved “the hill”, we walked to the Marina and bought lunch (some expensive wraps) from the bakery and enjoyed them around the boats. Dinner, was unfortunately not such a great success at the Reef View. The steak was cooked and served adequately, but unfortunately the lamb salad was over cooked, sour and mostly left behind on the plate. The mouse for desert was pleasant.

When leaving, make sure you check when the bus to the airport departs. Even though it’s only a 5 minute drive, it seems to want to leave many hours before your flight does!

All in all, it was a nice sunny weekend away. The fact that the island is only serviced by low cost or regional airlines gives you a clue as to how they classify it. The price you are paying for everything has a “Whitsunday’s” premium - remember that’s where you are and that’s why it costs so much, and you will enjoy your stay.

  • Stayed July 2006, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Check in / front desk
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melbourne, Australia
1 review
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed July 27, 2006

Dirty floor, mouldy bed bases, glasses with cobwebs - at a 4 star hotel!
Great views but not great beds - I haven't slept on a plastic covered mattress before and I don't want to again.
The hotel itself has terrible food and the other restaurants on the island are overpriced and offer sub-standard meals.
Hotel is undergoing renovations for the next 2 years - jackhammering was also an unpleasant surprise this holiday.
Never, ever again Hamilton Island!

  • Liked — Location
  • Disliked — Cleanliness
  • Tips/Secrets — Stay on another island
  • Stayed July 2006, traveled with family
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Check in / front desk
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
Reviews in 6 cities Reviews in 6 cities
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed May 24, 2006

The mixed reviews of the Reef View caused us confusion (bordering on anxiety) before our stay.

The room is huge, which made us wonder why the wardrobe is in the bathroom. The room is generally good, but could do with a few minor improvements, such as a combination safe in place of the rusty key operated ($5 a night) one in the bathroom and the bedding makes you feel like you have stepped back in time several decades.

That said, the hotel staff are excellent, the views are amazing and the cockatoos and bats left us largely alone.

Hamilton Island was a lovely resort, with planty of activities to keep you entertained in all weathers and an excellent atmosphere. Some of the restaraunts are expensive and the quality does not always reflect the price you pay. We would recomend Romanos (Italian) for an excellent evening.

After a couple of nights we left the Reef View for a sailing Trip on the Coral Trecker. On return we stayed at the Beach Club Hotel. The Beach Club is worth the extra money and would recomend over the Reff View for couples wanting a romantic break.

  • Stayed May 2006
    • 3 of 5 stars Value
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
A TripAdvisor Member
1 of 5 stars Reviewed April 16, 2006

My husband and I were on our honeymoon and we thought we had landed in a magical place, until we pulled up to the Reef Hotel and quickly learned that it was a DUMP. We were told this hotel was a 4-5 star resort and that it was along the lines of a Ritz Carlton (we also paid Ritz Carlton prices). I would say this was more or less along the lines of a Super 8 or Travel Lodge Motel.

The so called "honeymoon" suite was so horrible. The room was musty, not clean and the cockatoos were loud and obnoxious. You can't sit outside on your balcony because of the Sulfer Cockatoos (that attack) you and you can't walk around at night because of the fruit bats that are everywhere. We felt like we were in Jurrasic Park.

We cut our trip early and left the island 3 days early to head back to Sydney. My husband and I have travelled the world and have stayed in some of the top hotels...I STRONLY do NOT recommend wasting 1 cent on this hotel or this island. You will feel trapped.

  • Stayed March 2005
    • 1 of 5 stars Value
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Surrey, UK
Senior Contributor
31 reviews 31 reviews
20 hotel reviews
Reviews in 19 cities Reviews in 19 cities
62 helpful votes 62 helpful votes
4 of 5 stars Reviewed April 14, 2006

With so many mixed reviews I began to wonder if I'd made the right decision to come to Hamilton Island for our honeymoon.

Both my partner and I have found the Island to be fun with plenty of entertainment available. For the budget conscious, you will expect to pay more, but that is to be expected on an Island.

We stayed in the Reef View hotel, highly recommended, clean and friendly, cooperative staff.

In terms of eating, there is a good range of food available. We ate at four different venues and would rate the Romano's Italian Restaurant as our favourite.

The Denison Star dining experience was our special treat to ourselves and recommended although you do pay for what you get.
Another recommended tour is the trip to Whitehaven beach and chalkies beach for some snorkelling for $70/half day.

For good old fashioned portions of food and reasonable beer prices venture to the Yacht club - a Chicken Parmy will set you back $16.50 and the beer $4.50 for a VB stubby. You don't book but rock up around 6pm to guarantee yourself a table.

For those on a budget, there is a general store that is provides the essentials plus more. Under the Yacht club is a bottle shop selling everything from slabs of beer to spirits at slightly inflated prices. For example, a slab of XXXX is 37 bucks and 42 bucks for Tooheys extra dry.

All the bars run a happy hour which surprisingly don't coincide with one another. A bar crawl is in order beginning about 3:30pm at the Island bar and then moving on to the others. A cocktail will set you back about $10.50 during happy hour and a beer about $5 / stubby. Most main meals you can expect to pay about $25-30.

Hamilton Island isn't everyones cup of tea, especially if you are budget conscious and expecting mainland prices. We knew that when we came here and budgeted accordingly.

The weather has been spot on - 27 degrees, mostly sunny.

Hope you find this beneficial.

  • Stayed April 2006
    • 4 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 14
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Reef View Hotel

Address: 12 Resort Drive, 4803, Australia
Phone Number:
Location: Australia > Queensland > Whitsunday Islands > Hamilton Island
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #5 of 5 Hotels in Hamilton Island
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Reef View Hotel 4*
Number of rooms: 383
Official Description (provided by the hotel):
The Reef View Hotel features 364 extremely spacious, well-appointed rooms all with private balconies overlooking either landscaped gardens or the breathtaking vista of the Coral Sea. The upper-most floors boast 18 luxuriously appointed suites. All rooms face the sea complete with outdoor furniture to experience the spectacular sunrises and sunsets. Additional Reef View Hotel facilities include the Pool Terrace restaurant, Reef Lounge bar and Tour Desk. ... more   less 
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Also Known As:
Hotel Reef View
Reef View Hamilton Island
Reef View Hotel Hamilton Island

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