Having been to Great Keppel many years ago I was aware of the beautiful swimming /snorkelling spots that I wanted to share with my children and mother. However, our overall experience was one of great dissapointment. Keppel Haven would have to be the most unorganised and unprofessional cutstomer service/accomodation place I have ever stayed at. Everything they advertised to customers via email and on recepton board were false statements which included, wrong cabins, lost luggage, unable to bring luggage to barge on departure, one small drinking tap for all to share, no hot water in cabins or communal kitchen. The list goes on but all I can say is if staying here dont expect good standard of service as the actual reception/eating area is lucky to be open for service 1 hour of the day.
- Also Known As:
- Keppel Haven Hotel Great Keppel Island
- Keppel Haven Hotel