Our stay at Kingfisher got off too a bad start when the boat transferring us from Hervey Bay broke down just outside the harbour!
My wife and i we're staying for one night and our friends for four nights.
Our main complaint with this hotel is that when we were trying to order food they never seemed to have any of the items on the menu. The excuse was that they were "really busy" but it was 2 days before Christmas so its obviously going to be busy! Besides, it is a self contained resort so they will be able to tell how many guests to expect and hence order the correct amount of food!
A big problem at Kingfisher is the staff. Most seemed to be of school age and as a result were inexperienced and indifferent to customer service. On the morning of our departure ( xmas eve ) I stood for 25 mins in a queue of only 3 people wishing to order an iced coffee. When it came to my turn i was told that they had no ice! Sums it up!
- Also Known As:
- Mercure Kingfisher Bay Resort Fraser Island
- Kingfisher Bay Hotel Fraser Island
- Kingfisher Bay Hotel
- Kingfisher Bay Fraser Island
- Official Description (provided by the hotel):
- Nestled in the bush overlooking the calm waters of the Great Sandy Strait, this award-winning ecotourism resort on World Heritage-listed Fraser Island is the perfect base to explore the world's largest sand island. The resort incorporates the 152-room Mercure Kingfisher Bay Hotel, self-contained two and three bedroom villas and houses, and a 174-bed Wilderness Lodge for groups. Resort Rangers also guide a variety of four-wheel-drive coach tours or personalised tours of the island. Access to Fraser Island is by ferry only. ... more less
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