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Summit Motel: Traveler Reviews

4.0 of 5
6 Victoria Street, Townsville, Queensland 4810, Australia
Hotel amenities
Summit Motel
Ranked #27 of 39 hotels in Townsville
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35 reviews from our community

    Trip type
Traveler rating
    6
    13
    10
    2
    4
Date Rating
Sydney
Senior Contributor
41 reviews 41 reviews
8 hotel reviews
Reviews in 13 cities Reviews in 13 cities
14 helpful votes 14 helpful votes
“Not too bad”
3 of 5 stars Reviewed September 3, 2012

I bought this through Wotif and said it was a 5 star accommodation but it is not.
3 star maybe but it is clean.
Good spot as well close to Castle Hill and the local shops and pubs.
Would stay here again but not at the price I paid as it was misleading info about the rating.
It would seem as well the elderly gent who gave us our key did not want to be there and we put him out at 3 in the afternoon. (I think he was the owner?)
Any was not a bad room and we were there for only one night travelling on.

  • Stayed August 2012, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Townsville, Australia
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
“horrible”
1 of 5 stars Reviewed August 7, 2012

we found this on What If, don't do it, its not worthy of the 4 star they display, the stair case is filthy, the rooms are very very basic, TV, iron, toaster, kettle, thats about all..................................................................................................................................

Room Tip: don't stay there
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  • Stayed August 2012, traveled on business
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 2
Ask jane m about Summit Motel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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“Stayer Beware!!”
1 of 5 stars Reviewed July 12, 2012

The SUMMIT MOTEL was the worst experience of my life. On the website it say check in is at Midday onwards. I arrived at midday and was told it was a 2pm. The reception person pointed to a sign on the desk and told me to come back at 2pm to check in. As i'd arrived from Sydney, a sign on their reception desk advising the 2pm check in wasn't very helpful.
IT GOT WORSE!!
I then went and set up our site at the V8's and following this went to the collect a staff member from the airport before having dinner and watcing the State of Origin. At 930pm i returned to the motel to check in. A sign on the door advised reception closed at 9pm and to call the adjacent phone to get access to the room. From 930 to 10pm i tried calling the phone that was engaged consistently, speaking with guests who couldn't help, calling the reception that was shut and naturally no-one answered and calling other Motel's located in Queensland. All avenues failed. At 10pm i retired to sleep in the car reluctantly.
CAN YOU BELIEVE!!
Following a very long cold night, finally 8am arrived. I walked in to ask what happened the night prior (naturally i looked dreadful and was tired and upset). Instead for any reasoning i was told i was lying and that the phone worked fine and the whole situation was my fault..... that i didn't know how to use he phone.
On hearing the whole situation was my fault, that i was lying and that i should 'p*ss off' the conversation escalated.
Finally i walked out worse of advising them i'd be writing some harsh emails.
i'll leave it to you to decide if you're interested in staying at this venue!!

  • Stayed July 2012, traveled on business
    • 1 of 5 stars Service
Was this review helpful? Yes 3
Ask LEMO_12 about Summit Motel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cairns, Australia
Senior Contributor
25 reviews 25 reviews
3 hotel reviews
Reviews in 10 cities Reviews in 10 cities
14 helpful votes 14 helpful votes
“This place is crippled by the design”
3 of 5 stars Reviewed June 3, 2012

The Summit Motel is built on two stories around a car park. Upstairs has a communal balcony with a wider end that serves as bit of a terrace.

Unfortunately due to this design most of the upstairs room open directly onto this terrace. And then it is just luck if you have a quiet night or if the traveling work crew turn up and plough into the beers from 5pm onwards right outside your door. I had a bit of both. The block build of the place doesn't keep any noise out, i could hear people shower, talk etc and the drinkers outside topped it off.

The room itself was ok, not bad for the money on a good, quiet night, not so good on a noisy night. Probably wouldn't stay again just because for me peace and quiet is essential.

Room Tip: Not on the terrace. Mind you, then you're downstairs!
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  • Stayed May 2012, traveled solo
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask ChrispySash about Summit Motel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hervey Bay, Australia
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
“We all have choices”
1 of 5 stars Reviewed March 11, 2012

This motel's management has no interest in building relationships with business travelers. When I called to cancel my accommodation after missing my flight I was told I will be charged. No offer of let's go halves in room rate or so sorry to hear that but we do have to charge you how about next time we will be sure to give you a extra special price. We all have choices where to book this won't be one of mine in the future

Stayed March 2012, traveled on business
Was this review helpful? Yes 2
Ask Vanessa4655 about Summit Motel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Summit Motel

Also Known As:
Summit Hotel Townsville
Summit Townsville
Townsville Summit
Address: 6 Victoria Street, Townsville, Queensland 4810, Australia
Region: Australia > Queensland > Townsville
Amenities:
Fitness Center Free Parking Room Service Swimming Pool
Hotel Style:
#12 Luxury Hotels in Townsville
Price Range: $
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
Newly renovated, the Summit offers exceptional quality and great value. For your convenience high-speed broadband internet access and free Austar cable TV are provided to all units. Room service breakfast is available along with charge back facilities from the restaurant across the road or it's just minutes walk to the city centre or magnificent strand beachfront for a wide range of restaurants, pubs, clubs and entertainment. Business or pleasure it's hard to beat. ... more   less 
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