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“Affordable, fun and quite!” 5 of 5 stars
Review of City Oasis Inn

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City Oasis Inn
4.0 of 5 Hotel   |   143 Wills Street, Townsville, Queensland 4810, Australia   |  
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Hotel amenities
Ranked #5 of 39 Hotels in Townsville
Contributor
20 reviews 20 reviews
6 hotel reviews
Reviews in 9 cities Reviews in 9 cities
8 helpful votes 8 helpful votes
“Affordable, fun and quite!”
5 of 5 stars Reviewed December 14, 2013

The location is very good, within walking diatance to everyting, and taxi s arent so expensive in Townsville as everywhere is close. The rooms were very good and comfy and well kept and the pool was just amazing! I felt like being in Hawaii! Absolutely loved it! The only downside was that the reception isnt open 24/7 and that the wifi is quite expensive. Other than that, its quite a good stay!

Room Tip: Choose a room on the back of the hotel, even more quite and close to the pool!
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  • Stayed August 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brendan C, Owner at City Oasis Inn, responded to this review, December 19, 2013
Dear Pierluigi P

Thanks for taking the time to write a review on City Oasis Inn
Wow, " I felt like being in Hawaii" I am so happy you enjoyed our pool area. I will pass on these comments to my good friend Peter who actually designed our pool and gardens. Although he did not have a large area to work with I believe he did a great job of designing a pool with many features into the area given. We planted the palms over 15 years ago so with a generous supply of fertilizer and water they are certainly reaching for the sky.
Regarding the Internet, at the moment we are offering all our guest free wi-fi so on check in just mention this and we will arrange it for you.
Wishing you a safe a happy Christmas
Regards
Brendan
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171 reviews from our community

Traveler rating
    81
    64
    21
    2
    3
See reviews for
42
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (32)
Date | Rating
  • English first
  • German first
  • Any
English first
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed December 14, 2013

I took a standard room. All was in order clean and comfortable. Sadly the incredibly small shower room with no sink was exactly that. The kitchen sink was tripled up in use as the bathroom and the toilet sink as well. Eeeek!
The pool was on its own, nice but had to walk through the car park to get to it and the coffee cups are the smallest I have ever seen. Ask for mugs if you want a decent size coffee in room. The price was was you get by far. $102.
Reception was lovely. :)

Stayed December 2013, traveled as a couple
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brendan C, Owner at City Oasis Inn, responded to this review, December 19, 2013
Dear Roy t
Thanks for your review.
Its great that you found our property to be clean and comfortable and that you enjoyed our pool.
I am happy that our customer service in reception was a positive experience for you.
You stayed in one of our standard rooms with car parking available in front of the unit hence the walk through car parking area to pool area
These rooms have a hand basin in the main room but they do not have any kitchen facilities.
If you are looking for a room with added facilities I encourage you to try our executive kitchenettes. These rooms have a larger bathroom as well as cooking facilities.
If you would like to stay with us again, call us directly and we will ensure that your stay is a positive one.
Regards
Brendan
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2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed December 9, 2013

Service staff were very friendly and more than happy to assist, room was large and fully air-conditioned with ceiling fan and whole centre was great ... good off street car parking and the pool facilities were very much appreciated.

  • Stayed December 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Brendan C, guest services at City Oasis Inn, responded to this review, December 20, 2013
Hi Luxland,
I am so glad to hear that you had a great experience. It sounds like you stayed in one of our executive suits which are nice and roomy and recommended for people staying more than one night. Our pool is very popular with guests as it tends to be a nice quite place to read a book and relax. I hope you had a chance to check out some of the local attractions which are walking distance from our hotel. Right now we are also offering free workouts at Strand Fitness, which is about a 10 minute walk from our hotel. The world’s largest reef aquarium, Reef HQ, is also very close and a nice day activity for families.

We hope to see you again,
Regards,
Jade
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Nambour
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed December 8, 2013

Excellent location in close walking distance to the city centre but quiet and relaxing with a wonderful pool to soak in after the heat. Also a couple of areas with table and chairs so that our group could get together in comfort for afternoon drinks!!! Room was rather small with no shelf in the bathroom for toiletries but very comfortable bed, aircon and fan. The attached cafe was convenient for breakfast except Sunday but the markets in the Mall were excellent with all the cafes open and beautiful produce available - mangoes in December!!!!!!
Desk staff were very helpful. We would recommend the City Oasis.

Room Tip: All rooms seemed good.
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  • Stayed December 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brendan C, Guest Services at City Oasis Inn, responded to this review, December 20, 2013
Hi LuzyNambour,
I am happy to hear you liked our location and had a chance to check out the Sunday markets which are a great way to experience the Townsville community. I am also glad that you enjoyed our public sitting area. We also offer a nice grassy area behind the pool where we have a free barbeque with utensils for use. Our guests often enjoy this because it is a great inexpensive way to have a meal with the family. I also see that you noticed our comfortable beds; we have recently added new pillow top mattresses in every room for further comfort.

Hopefully we will see you again soon,

Regards,
Jade
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Coe Hill, Canada
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed December 7, 2013

Great location for relaxing away from the noise of the Strand, but close enough for a 10 minute walk to all the eateries and entertainment. We chose this value priced hotel mid November away from the busy streets so my husband could recuperate after surgery in quiet. It was a good choice, with no street noise and conveniently close to a grocery store. This worked out well as we had upgraded from a deluxe room to the loft apartment with a full sized fridge. We found the apartment basic but very clean, and enjoyed sitting by the pool with its waterfall. We enjoyed the fresh fruit salad at breakfast and the staff, especially Brandon, were all very friendly and tried to help in any way possible. The free internet was part of the reason we chose this hotel, plus we used the free parking. Would return if ever in the area again.

Room Tip: Top floor is a good choice.
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  • Stayed November 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brendan C, Guest Services at City Oasis Inn, responded to this review, December 20, 2013
Hi Laurent L,

It is wonderful to hear that you had a nice quiet place for your husband to recuperate. It is nice that you chose our loft apartments which offer a nice apartment style living away from home. We also offer family style living, which offer a fully sized fridge and cooking facilities. They also over look the pool area which you so enjoyed. Our pool is surrounded by lush green scenery which it sounds like you enjoyed. We also offer a nicely heated spa with pumps for further relaxation.

We hope to see you again,
Regards,
Jade
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Reynella, Australia
Contributor
12 reviews 12 reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed December 3, 2013

Lovely accommodation that fulfilled my requirements perfectly. The bed was comfortable, location was close to amenities, interesting tourist spots, and great eateries. I was visiting a friend, and it was also within walking distance of her home. I have to say I loved the pool, and spent a bit of time there! I have to agree that check-in was easy, the staff were very knowledgeable, at all times very helpful, and went out of their way to assist. Perhaps the only downside was that the restaurant was not open in the morning for breakfast on Sunday, however with the Farmer's Market running it was easy to find something delicious to eat, and the fruit was a bargain. I will definitely be back!

Room Tip: Just let the staff know if you have difficulty with stairs, they are incredibly helpful, I was offer...
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  • Stayed December 2013, traveled solo
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brendan C, Guest Services at City Oasis Inn, responded to this review, December 20, 2013
Hi RelaxNHappy,

I am so glad that you enjoyed our location so much and that you experienced the Sunday markets. Our hotel is also within walking distance from the strand, Palmer Street, local shopping, and tourist attractions such as Reef HQ. I am happy that you found our staff so accommodating and helpful with your needs. I believe we all try our hardest to make everyone feel welcome and comfortable.

We look forward to seeing you again,

Regards,
Jade
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Te Teko
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed December 3, 2013

We booked from NZ to be sure of 2-3 nights in October before heading to the outback.
It was just great on all counts, we had a kitchen room, up one flight of wide low angle stairs, views over the city which is 5 mins walk, a quiet street, free computer PC, big rooms, free parking 20 m away. Almost in the city centre.
super gardens swimming lagoon and spa pool and kids play equipment all really clean and well maintained.
Mark

Room Tip: all looked pretty good to me not a busy street.
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  • Stayed October 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brendan C, Guest Services at City Oasis Inn, responded to this review, December 20, 2013
Hi NashiMark,

It is nice that you enjoyed our suits which feature a fully stocked kitchenette. These rooms are nice options for families, or individuals, wanting to make their own dinners. We also offer free parking right behind the building. These are nice secluded spaces which are away from the main street. Other freebies include the internet and PC use which it sounded like you enjoyed. These are located in our nice and airy lobby area. The kids play equipment is close to our pool and our free barbeque, this ensures that guests have a nice large outdoor space to relax and enjoy the lush grounds our hotel offers.

We hope to see you again,

Regards,
Jade
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about City Oasis Inn

Address: 143 Wills Street, Townsville, Queensland 4810, Australia
Phone Number:
Location: Australia > Queensland > Townsville
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Business Hotel in Townsville
#3 Luxury Hotel in Townsville
Price Range (Based on Average Rates): $
Hotel Class:4 star — City Oasis Inn 4*
Number of rooms: 42
Official Description (provided by the hotel):
City Oasis Inn is a four-star resort style property, superbly located in the city centre of Townsville, North Queensland. City Oasis Inn offers a wide range of accommodation styles. Suiting the corporate traveler due to the close proximity of government/corporate companies, and holiday guests as they are only a short walk to local attractions. The saltwater, lagoon style pool incorporates a heated spa and an open spa, as well as waterfall and children's wading area. This is surrounded by lush tropical landscaped gardens. The licensed Sidewalk Cafe and Bar offers a relaxed atmosphere with indoor and alfresco dining. Guests can also enjoy the convenience of room service. ... more   less 
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Also Known As:
City Oasis Hotel

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