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“Nice stay in Townsville” 4 of 5 stars
Review of Jupiters Townsville Hotel & Casino

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Jupiters Townsville Hotel & Casino
4.5 of 5 Hotel   |   Sir Leslie Thiess Drive, Townsville, Queensland 4810, Australia   |  
Hotel amenities
Ranked #15 of 39 Hotels in Townsville
Blackwater, Australia
Senior Contributor
28 reviews 28 reviews
7 hotel reviews
Reviews in 11 cities Reviews in 11 cities
11 helpful votes 11 helpful votes
“Nice stay in Townsville”
4 of 5 stars Reviewed July 5, 2009

We had a superior room, and stayed one night. Spacious room, a nice location, we had an ocean view. We went to the casino downstairs and it was great to be able to just walk upstairs to your room.
We had a snack at the cafe downstairs which was nice, with friendly and helpful staff. We also had a buffet breakfast in the Aqua restaurant, some of the food was a little cold, but otherwise nice.
Overall a little expensive to stay, we would stay there again if we were going to the casino.

  • Stayed July 2009, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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297 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (89)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Any
English first
Cairns
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed June 5, 2009

Stayed here for 2 nights at the end of May whilst attending a conference. On check in we were told we had been upgraded from a delux room to executive with a view of the pier. The hotel was in a great location - easy access to the ferry to magnatic island and the strand. We did not really use the resturants on site so can't comment however did order in a gourmet pizza which was delicious. The room was neat and tidy. Something we found odd however was the bathroom it has a glass window which you can see into and you need to use the control to put the blind down if you want some privacy!

  • Stayed May 2009, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hervey Bay, QUEENSLAND
Senior Contributor
31 reviews 31 reviews
21 hotel reviews
Reviews in 19 cities Reviews in 19 cities
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed May 11, 2009

We were lucky enough to stay in a suite which was fantastic. Sensational views in all directions. Very clean and locely decor. Could not fault the service at the hotel either.
On a previous night when they were fully booked and needed accommodation, the staff went far beyond in trying to find us alternate accommodation

  • Stayed September 2008, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cairns, Australia
Top Contributor
54 reviews 54 reviews
16 hotel reviews
Reviews in 22 cities Reviews in 22 cities
27 helpful votes 27 helpful votes
3 of 5 stars Reviewed April 18, 2009

We chose to stay at Jupiters on a recent overnight business trip to Townsville. We normally stay in another part of town but our business was at the convention centre and the casino is right next door which is very convenient.

For the price paid for the room I was not disappointed, there was space to stretch out and relax and the bathroom was well proportioned. I was pleasantly surprised to see that the minibar items were priced reasonably (still expensive but not as bad as some I have seen).

My only disappointment for the stay was the quality of the in house restaurant Aqua. I am not sure what the target market for this restaurant is but it certainly isn't me and to be honest I am not that fussy. Its a smorgasbord/cafeteria type set-up and to be honest I have had better fare at my local RSL club. The decor is also "cafeteria like" which doesn't encourage diners to sit around and enjoy the ambiance but the prices charged were expensive considering the quality of the meal.

Since Jupiters is a bit of a walk away from other dining options I will probably give this place a miss for our next trip.

  • Stayed April 2009, traveled on business
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Sydney, NSW
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed April 17, 2009

Rooms are what you would expect - clean etc. The casino is just a big room (not even that big). So dont go expecting a massive casino if you are used to the ones if bigger cities. It does have its charm however.

The restaurants there are good value. Seafood buffet for $40 on weekends (cheaper midweek) with frsh everything.

We also said it was our honeymoon and received chocalate dipped strawberries and champagne on our arrival.

  • Stayed April 2009, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Sydney
Contributor
12 reviews 12 reviews
11 hotel reviews
Reviews in 16 cities Reviews in 16 cities
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed April 10, 2009

I stayed here with my parents for a couple of nights in March. I had not been back to Townsville for several years so it was good to see the Hotel still in good shape. The rooms are in good condition, and well stocked with everything you need for a place to spend your evening and sleep etc. The Casino is a little dated & smallish, but enough for Townsville (we didn't Gamble tho - so I can't really tell you if it is worth a go or not). The Hotels facilities seemed quieter than expected (it was March though - so not peak tourist season), but the pool was a great place to relax. My only real gripe was the breakfast, a tad pricey for a Buffet, and being that you are in a Marina there's nowhere else really to go. The Hotel is still one of Townsvilles' best. !

  • Stayed March 2009, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Salisbury, Dorset, England
Top Contributor
267 reviews 267 reviews
145 hotel reviews
Reviews in 171 cities Reviews in 171 cities
203 helpful votes 203 helpful votes
5 of 5 stars Reviewed January 10, 2009

Stayed for 2 nights, whilst visiting Magnetic Island (a must do), and the surrounding area. A great location very near to the ferry terminal, and a pleasant walk into town for supper. We had a good stay here, and it was excellent value for money. The room was large and well appointed, and the whole hotel was in the middle of being refurbished, which can only make it even better. The staff were very friendly and helpful and the whole place had a good atmosphere. It was very quiet and extremely clean. Breakfasts were great, a huge buffet with everything you can imagine as a breakfast food item on offer! A great stopover on our way down from Cairns, would recommend it.

  • Liked — Friendly staff
  • Stayed November 2008, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
    • 5 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Jupiters Townsville Hotel & Casino

Address: Sir Leslie Thiess Drive, Townsville, Queensland 4810, Australia
Location: Australia > Queensland > Townsville
Amenities:
Beach Business Center with Internet Access Casino and Gambling Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#3 Business Hotel in Townsville
#9 Luxury Hotel in Townsville
Price Range (Based on Average Rates): $
Hotel Class:4.5 star — Jupiters Townsville Hotel & Casino 4.5*
Number of rooms: 194
Official Description (provided by the hotel):
Jupiters Townsville Hotel & Casino is superbly located on the Townsville breakwater and overlooks magnificent Magnetic Island, the Coral Sea and Townsville City. The property is within walking distance of the Magnetic Island Ferry terminal, the CBD, the restaurant precincts of Palmer and Flinders Streets and Townsville’s award-winning beachfront, The Strand. There is so much to do - so much to see in Townsville and Jupiters is a “hot spot” for lifestyle and holidaying in the tropics! ... more   less 
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Also Known As:
Jupiters Townsville Hotel Townsville
Jupiters Townsville Hotel And Casino
Jupiters Hotel Townsville

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