When arrived, had to wait 5 mins to check in because reception was on a personal call to a friend, Filthy bathroom facilities, poor planning, allowed a bus load of french tourists take over the entire amenities, had to queue up to use and when finally got in it was covered in mud, the mop was also full of mud, and when i turned on the taps had to shower my small children in cold water because the hot water ran out. Has a horrible sewer stench floating over the park every now and then. So far from everything. Claims you can walk to woolworths, sure, if you have a spare 1/2 hour to walk there. Then 1/2 hour to walk back. Worst park I have stayed at. Doesn't deserve the big 4 title.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
August 10, 2012
I would like to remind our guest that this is a tourist park, and all nationalities and age groups are welcome here. The group you mentioned were well behaved, well mannered and well supervised. Yes, the bathrooms did get a little untidy from wet grass, however the bathrooms, amentities, camp kitchens etc are meticulously cleaned every day. We receive many positive comments from our guests on the cleanliness of our facilities. As to the comment regarding walking to the shopping centre, we advise all guests if they ask that the centre is 1klm from the park - within walking distance to many people - the choice is yours. As to the 'personal call', our office policy is that no personals are made during business hours. In saying that, we have many, many regular guests that feel like family to us who make phone bookings. When a guest askes us how we are, and how our family is, we respond. Our policy is to make everyone feel welcome whether they are in person or on the phone.
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