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Oaks Gateway on Palmer: Traveler Reviews

4.5 of 5
2 Dibbs Street, Townsville, Queensland 4810, Australia
Hotel amenities
Oaks Gateway on Palmer
Ranked #14 of 39 hotels in Townsville
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92 reviews from our community

    Trip type
Traveler rating
    19
    51
    15
    5
    2
Date Rating
Brisbane, Queensland, Australia
Contributor
19 reviews 19 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
1 helpful vote 1 helpful vote
“Great location”
4 of 5 stars Reviewed December 1, 2012

I had a nice stay in this fully self contained apartment. The apartments are nice and quiet. Mine was right next to the lifts but I wouldn't have known it.
The kitchen had modern appliances, and everything was spotless. An oven and dishwasher are provided.
The hotel pool is lovely and was much appreciated after a hot day. There are three parts- a lap pool, large kids pool and a spa.
There was also a washing machine and dryer in my 1 bedroom apartment.

Room Tip: There is no room service at this apartment hotel.
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  • Stayed November 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask Peta T about Oaks Gateway on Palmer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OaksGateway, Manager at Oaks Gateway on Palmer, responded to this review
December 3, 2012
It is wonderful to hear that you enjoyed your stay with us. I hope we have the pleasure of seeing you again when you next return to Townsville.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Brisbane, Australia
Contributor
17 reviews 17 reviews
8 hotel reviews
Reviews in 13 cities Reviews in 13 cities
9 helpful votes 9 helpful votes
“Great location, clean and modern room”
4 of 5 stars Reviewed November 10, 2012

I stayed here for 3 nights for work and this hotel was perfect. It was close enough to walk back into town for meetings and had a number of restaurants downstairs. I stayed in a 1 bedroom apartment which had plenty of room, nice balcony and very clean. The only downsides were the corridor smelt like cigarette smoke and the TV in the main living area didn't have a connection to free-to-air channels. Service in reception was great, no complaints and were very accommodating for early check-in. Just keep in mind that given Oaks are serviced apartments that they don't provide room service.

  • Stayed October 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask denman99 about Oaks Gateway on Palmer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OaksGateway, Manager at Oaks Gateway on Palmer, responded to this review
November 13, 2012
I am delighted to hear that you enjoyed your recent stay with us and were able to take advantage of our fantastic location. Could I possibly trouble you for the room number you stayed in so that I may investigate the TV operation and make any repairs as all units should have access to both free-to-air and selected Austar channels? As you have pointed out, it is dissapointing that we need to remind residents and guests that this is a non-smoking complex, but when this occurs, every effort is made to remove odours.
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Melbourne, Australia
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“Great Value , Great Location”
4 of 5 stars Reviewed October 28, 2012

Had a three night stay in Hotel Room , was really impressed , room was well layed out , clean and modern . Fantastic pool area with 25 meter horizon pool overlooking the river ! Very central location , easy walk to restaurant and entertainment area's .

  • Stayed October 2012, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask richardwcw about Oaks Gateway on Palmer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Darwin, Autralia
Contributor
17 reviews 17 reviews
15 hotel reviews
Reviews in 12 cities Reviews in 12 cities
11 helpful votes 11 helpful votes
“Average accom in Tsvl”
3 of 5 stars Reviewed October 13, 2012

Oaks on Palmer is a mixture of private units and holiday accom. Rooms are small, bland and very clean. Poolarea is nice, staff - one good and one bad experience. Dont like reception staff with attitude! The king is actually a split king (2 singles pushed together with a fancy name), this annoys me as I spend alot of time looking for properties with K beds -not splits! I would stay here again but would check other places first!!

Room Tip: Ask for city views looks nice at night
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  • Stayed October 2012, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Ask bilkoa about Oaks Gateway on Palmer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OaksCustomerFeedback, Guest Relations Manager at Oaks Gateway on Palmer, responded to this review
October 16, 2012
Thank you for taking the time to comment on your recent stay at Oaks Gateway on Palmer. We are glad you found your room clean and the pool area nice and we hope to welcome you back again soon.
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Queensland
Contributor
15 reviews 15 reviews
10 hotel reviews
Reviews in 9 cities Reviews in 9 cities
16 helpful votes 16 helpful votes
“Handy Location”
4 of 5 stars Reviewed October 1, 2012

We stayed here for one night. There is no resturant adjoined but there are cafes along the same street. There was no microwave in the room. There was missing cutlery & the kettle wouldn't switch off, which we informed the reception about on checkout. The king size bed was nice, but the sheets,doona & pillow cases had stains.Everything about this room was very average. It is in a handy location, but we found everything in Townsville to be over~priced!!

Room Tip: When you are told the room on level 3 has water views ~ Don't be expecting anything exciting...
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  • Stayed September 2012, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
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See 2 more reviews by choonga for Townsville
Ask choonga about Oaks Gateway on Palmer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
 
 
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Additional Information about Oaks Gateway on Palmer

Also Known As:
Oaks Gateway On Palmer Hotel Townsville
Oaks Gateway On Palmer Hotel
Address: 2 Dibbs Street, Townsville, Queensland 4810, Australia
Region: Australia > Queensland > Townsville
Amenities:
Fitness Center Free Parking Kitchenette Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Romantic Hotels in Townsville
#6 Luxury Hotels in Townsville
#7 Business Hotels in Townsville
Price Range: $$
Hotel Class:4.5 star (4.5*)
Official Description (provided by the hotel):
Oaks Gateway on Palmer is Townsville's next generation in resort-style accommodation. Located within easy walk of the CBD, the hotel has a range of restaurants & cafes on its doorstop on cosmopolitan Palmer Street. Oaks Gateway on Palmer offers hotel, one & two bedroom apartments and is a perfect choice for families, couples or the business traveller. All accommodation options offer spacious, sleek modern decor and spectacular river, ocean and hinterland views. Apartment features include full kitchen and laundry facilities, separate lounge and dining area, work desk & balcony. ... more   less 
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