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“friendly and safe” 4 of 5 stars
Review of Aquarius Backpackers

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Aquarius Backpackers
2.0 of 5 Hostel   |   44 Queen Street, Surfers Paradise, Queensland, Australia   |  
Hotel amenities
Adelaide
1 review
“friendly and safe”
4 of 5 stars Reviewed April 29, 2012

I had a very short stay in a 4 bed room as i was in town for an exam. The online booking, reception at 10 pm the helpful directions to my destination and clean bathrooms are the highlights of Aquarius for me. I did find that the room was shabby because of the other two residents i had to share with. Anyway, I do not expect five star comfort for that price i paid!

  • Stayed April 2012, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Backpackinggoldcoast, Manager at Aquarius Backpackers, responded to this review, April 30, 2012
Thank you for your review Joel. I am glad we could accommodate you on your short stay on the Gold Coast, and I hope your exam went well.
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110 people have reviewed this hotel

Traveler rating
    44
    30
    9
    12
    15
See reviews for
2
12
39
3
Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
Date | Rating
  • English first
  • German first
  • Japanese first
  • Any
English first
Belfast, Northern Ireland, United Kingdom
1 review
5 of 5 stars Reviewed April 24, 2012

The Hostel is great because it is relatively small but this encourages a community feel within the hostel and within a few days everyone was talking to one another and the staff are not afraid to be part of the crowd! Kerry, Emma & Kate are all great people when you get to know them and even if it rains in Surfers there are good facilities within the hostel to keep everyone entertained.

  • Stayed April 2012, traveled solo
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Backpackinggoldcoast, Manager at Aquarius Backpackers, responded to this review, April 30, 2012
Thanks Mark for your lovely review. Glad we could be part of your Australian experience. Come back soon.
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Wollongong
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 of 5 stars Reviewed April 23, 2012

The room was reasonably clean and the staff were pretty friendly.

However, as a group of three young girls in our early 20's, we were quite concerned when we found the doorway to our room was situated in a corner, with the other door in the corner being the door to the men's toilets. The toilet door was hooked open, and there was a faint yet unpleasant smell of a men's bathroom around our doorway. As this was at the end of a corridor, we had a few concerns about safety & hygiene.

Being backpackers, we are all a bit budget conscious, and so often bring our own liquor with us when travelling. As the trip was for a birthday we had a few bottles of champagne with us. Arrving at the hostel we were greeted by multiple signs threatening eviction with no refunds if we were found with alcohol in our room. Obviously we smuggled it in later concealed in some shopping bags ;)

In addition to the signs about no alcohol, the walls were plastered with signs threatening lost key deposits and additional charges if certain rules weren't abided by. Such as "If you check out at 10.01 you will be charged" - what a horrible attitude to have. My suggestion for improvement - throw out the laminator. Put together a brief 1 page print out of your rules to give to guests at the beginning of their stay and chill out with the passive aggressive signs.

Doing hair & make up in the ladies bathroom was quite difficult, as the there were three sinks, yet only one of them had a bright enough light to do make up at dusk. There were no mirrors in the rooms.

The website promotes it as a party central type of place. We saw 8 other people during our stay, two of which were men in their late 30's walking from the bathrooms in just towels, with their hair beer guts proudly on display.

Never again.

  • Stayed April 2012, traveled with friends
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Backpackinggoldcoast, Manager at Aquarius Backpackers, responded to this review, April 25, 2012
Hello,
Thank you for your response.
It saddens us that you felt the need to break the law while staying at Aquarius. The signs are there for a reason to inform guests of the fines regarding bringing liquor to a licensed premise.
Would you bring alcohol to a pub/bar? its the same rules here as we have a bar.
There are mirrors in every room and also lights above each mirror in the bathrooms for our guests.
The night you stayed we had nearly 20 people out on our Big Night Out club crawl which you were welcome to attend.
Thanks again for your time
Management
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Melbourne
1 review
5 of 5 stars Reviewed April 18, 2012

This is a great hostel in a excellent location close Surfers. The staff Emma & Kerry were excellent, really helpful and friendly, they went out of their way to make our stay the best. The hostel is clean and rooms are pleasant. Would really recommend The Big Night Out it was great fun thanks again to the staff.

  • Stayed March 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Backpackinggoldcoast, Manager at Aquarius Backpackers, responded to this review, August 8, 2012
Hi Jackie.
Thank you for your review. We are happy you enjoyed your stay and hope you made it home safely.
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Geelong, Victoria, Australia
1 review
4 of 5 stars Reviewed April 17, 2012

I would like to start by saying price applicable accomidation was pleasant and always maintained and cleaned. The Staff Emma, Kate and Daniel were all so well mannered and pleasant and Hard Working.
After 20 years in the hospitality industry in Australia I told Kate and Emma all these Backpackers staff Could Teach some Aussie Hospitality people a Thing Or 2.

The Pool Area was accessable the beer Garden fun and ammenitys , Kitchen upto scratch.
All in all, my stay at The Aquarius Backpackers added to my Travel experience.

Thank You

Ken Mathieson

Room Tip: ayone Will do
See more room tips
  • Stayed April 2012, traveled solo
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Backpackinggoldcoast, Manager at Aquarius Backpackers, responded to this review, April 30, 2012
Thank you for your review Ken. It was our pleasure to accommodate you with your stay on the Gold Coast and for your kind comments.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Galway, Ireland
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 3, 2012

I stayed at Aquarius during Febuary 2012. I loved this hostel the staff are amazing and happy to go out of their way to help you with anything. There is always something happening and I never felt lonley. My favorite night at the hostel was the Big Night Out it was great fun and it only cost $30 for entry into four clubs and special drink rates the staff also go on this night out and do a great job at looking after everyone. The buliding itself is the cleanest I ve seen and they have a great bar and lounge room. I thought it was a good location and the hostel run a free shuttle bus into Surfers city center nearly ever hour. I would recomend this hostel to anyone!!!! A fun and friendly atmosphere :)

  • Stayed February 2012, traveled solo
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Backpackinggoldcoast, Manager at Aquarius Backpackers, responded to this review, April 30, 2012
Thank you Clive for your kind review. I am so glad your enjoyed your time here and we hope you return soon for another visit.
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1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 16, 2012 via mobile

Stayed for 3 nights, best hostel I've come across so far in Australia! Staff were all excellent, would recommend Aquarius to anyone and wouldn't hesitate to book again!

  • Stayed March 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Backpackinggoldcoast, Manager at Aquarius Backpackers, responded to this review, April 3, 2012
Thanks Jason and Angela. We hope you have a fantastic time traveling through Australia. We hope to see you again some time. Thanks Management
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Aquarius Backpackers

Address: 44 Queen Street, Surfers Paradise, Queensland, Australia
Location: Australia > Queensland > Gold Coast > Surfers Paradise
Amenities:
Bar / Lounge Beach Free High Speed Internet ( WiFi ) Free Parking Kitchenette Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #57 of 92 Specialty lodging in Surfers Paradise
Price Range (Based on Average Rates): $
Hotel Class:2 star — Aquarius Backpackers 2*
Official Description (provided by the hotel):
Surf, sand, nature, adventure, shopping, nightlife, theme parks, FUN... it's here and waiting for you!Aquarius Backpackers is a BaseMates hostel located in Southport Surfers Paradise is a lovely boutique hostel that caters for all those who share a love of travel. Situated on the famous Gold Coast, we offer a very friendly home away from home experience. Here you will find clean, modern, safe and friendly accommodation. We are closely situated to all your needs - shopping centres - banks - post offices - pubs, and above all, our world-famous beaches and lush green Hinterland.We offer dormitory style accommodation with either 4 or 6 share as well as private queens and twins. We also cater for all female & male rooms. With a fully equipped kitchen, you’ll be cooking up a feast in no time. Why not take a dip in our beautiful outdoor pool and spa or sit back in our big comfy leather couches, relax & watch a DVD from our 500+ library. Rates also include linen & FREE wireless internet. Join the crew and meet people from all around the world! Have a drink and a boogie at our licensed bar - Jacks Spot. It’s open seven days/nightly from 7am – midnight. Check out our fantastic hostel today and see for yourself what your missing out on! Recommended by Lonely Planet!“ In an area where backpackers are a dime a dozen there’s always the danger that budget accommodation just won’t make an effort. Not so for this colourful Hostel where cleanliness is as important as having a good time - and that’s considered very important”. ... more   less 
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Also Known As:
Aquarius Backpackers Gold Coast/Surfers Paradise

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