We arrived and spent 20 mins trying to work out how to get into the place. They considered 3pm a late checkin and left the keys in a safe with no instructions! They take a $300 deposit for incudentals and hold into the money for a week .After we got in we found the cot not put together and accompanied by a mattress not suitable for pets. Not kid friendly or wheelchair friendly. No ramps. Then to top it off they slide a note under the door advising to clean the room , take out the rubbish or face a housekeeping surcharge! That's the clincher . Isn't that the job of a resort? Won't be back.
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- Also Known As:
- Trilogy Budds Beach Hotel Surfers Paradise
- Trilogy Surfers Paradise Gold Coast