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“Location, Location!” 4 of 5 stars
Review of Paradise Centre Apartments

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Paradise Centre Apartments
4.0 of 5 Condominium   |   3 Hanlan Street, Surfers Paradise, Queensland 4217, Australia (Formerly BreakFree)   |  
Hotel amenities
Wellington, NZ
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
“Location, Location!”
4 of 5 stars Reviewed May 14, 2014

Fantastic location with Cavill Ave access, great facilities, we found the atmosphere a bit cold though as not many travellers at the hotel for meeting other people and the staff were very strict. For location and facilities it was superb!

  • Stayed April 2014, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Steven B, Front Office Manager at Paradise Centre Apartments, responded to this review, May 29, 2014
Dear Fandamilioes

We really do appreciate and look forward from hearing from our guest and I personally wish to thank you so much for your feedback.

It was pleasing to read you found Paradise Centre Apartments location fantastic, superb facilities, with easy access to Cavill Ave shopping precinct. However, even though we strive to provide the Wow factor for every guest, on this occasion our service seemed to have not achieved our goal.

We always appreciate receiving constructive comments which help us to improve our standards as well as meet and exceed guest expectations. I would gratefully appreciate if you would be so kind to contact myself via email on the email address below.

paradisecentre.res@mantragroup.com.au

Once again Fandamilioes, I do personally thank you for feedback and we do look forward to welcoming you back on your next visit back to the Gold Coast.

Kind Regards
Steve
Steve Bickerton
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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237 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (69)
Date | Rating
  • Dutch first
  • English first
  • French first
  • Japanese first
  • Any
English first
Sunninghill, United Kingdom
Contributor
17 reviews 17 reviews
9 hotel reviews
Reviews in 15 cities Reviews in 15 cities
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed May 12, 2014

I stayed with my partner for 8 nights just after New Years and we loved our stay here. We had to wait to check in as we were early and our room wasn't yet ready, but at least there was so much to walk around and see while we waited. Just around the corner is the restaurants/shops and activities. We walked around for a while and got something to eat before checking in.

Once we arrived at our apartment we were pleasantly surprised: the one bedroom apartment was big enough to live in. It wasn't one of the refurbished ones however we were still happy. It was very spacious, had our own laundry facilities and a balcony off of the lounge and bedrooms with great views over the sea. The bathroom and kitchen could however do with updating; the shower didn't have much power either but it didn't put a downer on our stay. The bedroom and lounge were also fine with flat screen television and leather sofas- just one thing to make the bedroom better would be a larger wardrobe space, and a television in the bedroom too would make it perfect.

We were lucky to also stay in the Allunga building which was closest to the beach, there are also swimming pools for each building which was nice to have the choice. The only downside is that they get very busy and there were too many children about.

We needed to get to Ballina for a skydive during our trip, the staff on the desk were very helpful with recommending us to hire a car to get there, and where to get it from, which worked out as a massive saving compared to getting a taxi, we also had a free parking space included which is in the security building.

We would definitely stay here again, and were sad to leave. Highly recommend.

Room Tip: Ask for a sea view
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  • Stayed January 2014, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Steven B, Front Office Manager at Paradise Centre Apartments, responded to this review, May 29, 2014
Dear MNSheff

We really do appreciate and look forward from hearing from our guest and I personally wish to thank you so much for your feedback.

It was pleasing to read even though the apartment you had booked was not an Executive Apartment, you still found the apartment, an apartment you could live easily in, with it’s extremely spacious layout and great sea view.

I do concur our Non-Executive apartments could do with updating, which is why our apartment refurbishment program to Executive apartment is continuously on going. For those reading this review you will find our Executive apartments are refurbished to modern Executive style apartment, and are well worth the extra coast.

Our team do work extremely hard in providing the WOW factor and it is pleasing to read we were able to achieve this by making your stay with us memorable one.

Once again MNSheff, I do personally thank you for feedback and we do look forward to welcoming you back on your next visit back to the Gold Coast.

Kind Regards
Steve
Steve Bickerton
Front Office Manager
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Melbourne, Australia
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed April 18, 2014 via mobile

I have stayed at many places on the Gold Coast & am now so happy that I have now found the perfect place.
My Husband & I stayed here for our Honeymoon in the 1 bedroom deluxe Apartment.
The Apartment was clean, comfortable, had everything we needed & more with the most Beautiful views of the Beach, & lovely night light views from our Balcony.
We loved the Amazing, Beautiful Pool to relax in & it is in a perfect location with so many shops, cafes, restaurants, & entertainment so close by.
And what really impressed us was the friendly, helpful Staff.
Thankyou
We will definitely be back

Doug & Kathryn

Melbourne

  • Stayed March 2014
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Steven B, Front Office Manager at Paradise Centre Apartments, responded to this review, May 22, 2014
Dear Doug & Kathryn

Firstly, Kathryn we would like to congratulate Doug and yourself on your recent marriage and the team wishes you both our wishes for the future. We also would like to thank you so much for your feedback on trip advisor.

It was pleasing to read after staying a many places on the Gold Coast, you have found a place that that is perfect.

I was pleased to read your feedback and how you found the apartment, facilities, those fantastic views and the amazing pool area, had provided the WOW factor during your stay. Then there our fantastic and friendly team . I know the team appreciate your kind words.

I do concur with your comments about our Executive apartments and for those future guests reading this review, the Executive apartments are really worth the extra cost.

Once again Kathryn, I do value your feedback and we do look forward to welcoming you back to Paradise Centre Apartments on your next visit to the Gold Coast.

Regards
Steve Bickerton
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed April 3, 2014

FANTASTIC

My partner booked us in for 2 nights into this gorgeous 1brm apartment in the heart of Surfers to kick off our 2 week holiday doing a bit of a road trip around southern Qld and Northern NSW....Michael and Robert met us on arrival to walk us through the property and for once the photos were actually a true depiction of the property.....stunning! Newly renovated with a luxury feel throughout including a new Espresso machine and much much more.

After only 1 night at the property we cancelled other accommodation south of the border to extend our stay another 2 nights before heading down south...within a few days on the road we were missing our new home away from home and called Michael to see if we could check in again and finish the balance of our holiday in their lovely apartment....and luckily for us they could squeeze us in again.

Perfect location with a gorgeous balcony overlooking the infinity pool, spa and beautifully maintained gardens out to the sea.

Not sure what more you could want for a relaxing holiday...we will be back...again!!

Stayed March 2014, traveled as a couple
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney, Australia
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed March 30, 2014

This was a fantastic place to stay during our 5 days in Surfers Paradise.
The location is perfect - overlooking Cavill Ave, without having to put up with any of the noise that the main strip often brings, right next to the beach, a minute's walk from amazing bars and restaurants and the surf club, and above a shopping centre with a supermarket.
The grounds of the Paradise Centre were perfectly maintained - gardens, tennis courts and pools with stunning.
The actual apartment was very spacious, however we had a sewerage smell that seemed to come from the bathroom/laundry area when the washing machine was used.
Also, the locks on the doors out to the balcony need replacing, as do the very old chairs on the balcony.
Otherwise - beautiful!

Room Tip: To have better beach views, ask for a room in the Allunga building, rather than the Ballah building.
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  • Stayed March 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Steven B, Front Office Manager at Paradise Centre Apartments, responded to this review, May 21, 2014
Dear Alana C84

Thank you so much for your recent posting on trip advisor.

I was pleased to read your feedback and how we were able to provide WOW factor during your recent stay. The entire team at Paradise Centre Apartments take extreme pride and work extremely hard to provide this WOW factor for every guest that stays at Paradise Centre Apartments. They really do appreciate reading our guest feedback as well as the impression they had left with them.

I also appreciate your comments especially about our apartments and I would appreciate if you would be so kind to contact myself on 07 55793399 to discuss.

Once again Alana C84 I do thank you for your feedback and the team look forward to welcoming you back to Paradise Centre Apartments on your next stay on the Gold Coast.

Regards
Steve Bickerton
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Auckland Region, New Zealand
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 27, 2014

My Husband and I go to Surfers Paradise every year as our 2 sons live there . We have stayed in numerous places and decided to try here . We will now never stay anywhere else , this place is in a perfect location . The facilities are excellent , the pools and property are very well maintained and our room was outstanding . The staff very helpful and polite . We were on the 27th floor in a one bedroom executive apartment and that's exactly what it was and the view was outstanding. Thank you Paradise Centre and you will definitely see us again next year.

Room Tip: Would definitely recommend higher floors , the view is fantastic .
See more room tips
  • Stayed March 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Steven B, Front Office Manager at Paradise Centre Apartments, responded to this review, May 21, 2014
Dear Carol M

Thank you so much for your feedback on trip advisor.

It was pleasing to read after staying a numerous places on the Gold Coast, you have finally found a place that you can call your second home, when you come to visit your 2 sons.

It was also pleasing to read how we were able to provide that WOW factor during your recent stay and I know the team appreciate your kind words on how you found them helpful and polite. The entire team at Paradise Centre Apartments take extreme pride and work extremely hard in providing high level of service as well the WOW factor.

I do concur with your comments about our Executive apartments and for those future guests reading this review, the Executive apartments are really worth the extra cost.

Once again Carol, I do value your feedback and we do look forward to welcoming you back to Paradise Centre Apartments next year.

Regards
Steve Bickerton
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sydney, Australia
Senior Contributor
30 reviews 30 reviews
17 hotel reviews
Reviews in 14 cities Reviews in 14 cities
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed March 15, 2014

This is out 2nd visit here.
We had a one bedroom apartment which is quite large and rooms are clean . Free parking. Laundry facilities & kitchen is an added bonus.

Downstairs is Paradise Centre Shopping Centre & Woolworths supermarket. Direct access to Cavil Avenue downstairs.

Surfers Paradise beach is across the road. View of the beach from balcony.
2 large heated pools, spa gym. You need to bring your own pool towels which are also available for hire. Gardens well maintained.

We will be back again here as you could not find a more convenient location with all the amenities.

Room Tip: Higher floors have a better view
See more room tips
  • Stayed January 2014, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Steven B, Front Office Manager at Paradise Centre Apartments, responded to this review, March 24, 2014
Dear Traveller 110011

Firstly I would like to thank you for choosing to stay with us again, as well I would like to thank you for taking the time for your review from your recent return visit with us.

It is pleasing to read your comments on how we were able to tick all of the boxes, from our large, clean apartments, with amazing views from the balcony, to our convenient location, as well as, our wonderful facilities with beautifully maintained gardens.

Traveller 110011, I really appreciated your comments and recommendation. We do look forward to being able to welcome you back again for your third stay with us in the not too distant future.

Kind Regards

Steve

Steve Bickerton Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Paradise Centre Apartments

Address: 3 Hanlan Street, Surfers Paradise, Queensland 4217, Australia (Formerly BreakFree)
Location: Australia > Queensland > Gold Coast > Surfers Paradise
Amenities:
Beach Fitness Center with Gym / Workout Room Free Parking Kitchenette Room Service Swimming Pool
Hotel Style:
Ranked #17 of 102 Specialty Lodging in Surfers Paradise
Price Range (Based on Average Rates): $
Hotel Class:4 star — Paradise Centre Apartments 4*
Number of rooms: 120
Official Description (provided by the hotel):
In the heart of Surfers Paradise, just 20 metres from the beach, Paradise Centre Apartments provides the perfect location to enjoy all the fast-paced action and attractions of Queensland's Gold Coast. Accommodation is offered in two 30-storey towers overlooking Surfers Paradise Beach, conveniently located above the Paradise Centre. The spacious, self-contained One, Two and Three-Bedroom Apartments all offer stunning ocean views, fully-equipped kitchens, laundry facilities, cable TV and large balconies. Extensive leisure facilities include two swimming pools, children's wading pools, a sundeck and lawn, spas, sauna, gymnasium, tennis courts and a golf putting green. There's also direct lift access to the below Paradise Centre with 110 speciality shops, restaurants and entertainment for the kids at Time Zone. The apartments offer so much for families and couples seeking a more relaxed itinerary, take in the panoramic views and cool sea breezes off the stunning Pacific Ocean from your own private balcony. Offering convenience and comfort at an affordable price, Paradise Centre Apartments is ideal for couples, families and small groups. **PLEASE NOTE** For your convenience we cannot accept bookings for the same day arrivals outside of reception hours. Please phone during normal business hours prior to arrival to arrange after hours check in. Once a booking has been made we accept NO CANCELLATIONS OR AMENDMENTS to that booking. ... more   less 
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Also Known As:
Paradise Centre Apartments Hotel Surfers Paradise
Paradise Center Hotel
Paradise Centre Apartments Gold Coast/Surfers Paradise

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