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All 76 Surfers Paradise hotels

Crowne Plaza Hotel Gold Tower Surfers Paradise: Traveler Reviews

4.5 of 5
2809 Gold Coast Highway, Surfers Paradise, Queensland 4217, Australia
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Crowne Plaza Hotel Gold Tower Surfers Paradise
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Most recent review
5 of 5 stars Reviewed January 4, 2013
OutbackExplorers Melbourne, Australia
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171 reviews from our community

Traveler rating
    63
    68
    30
    4
    6
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Families
30
 
Couples
86
 
Solo
10
 
Business
16
 
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Melbourne, Australia
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
Reviews in 5 cities Reviews in 5 cities
7 helpful votes 7 helpful votes
“The Very Best in Service and Quality”
5 of 5 stars Reviewed January 4, 2013

A very very good hotel. We'd stay there again anytime. ALL the staff greet you with a smile every time, the service is friendly and efficient, the rooms are immaculate, spacious, comfortable and well equipped. We stayed on the 13th floor and the view was fantastic... enjoyed sitting out on the balcony enjoying a cool drink. Christmas dinner in the restaurant offered a huge range of choices and the best of service from the staff.

Room Tip: Ask for the higher floors, the view overlooking the ocean is superb.
See more room tips
  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask OutbackExplorers about Crowne Plaza Hotel Gold Tower Surfers Paradise
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DavidMBrown, General Manager at Crowne Plaza Hotel Gold Tower Surfers Paradise, responded to this review
January 9, 2013
Dear Outback Explorers,
Thank you so much for sharing your comments and I am very pleased to hear you enjoyed your stay with us. I am very proud of the team here at the hotel and I will certainly share your feedback with them accordingly.
All the very best for a safe and successful 2013 and I hope we see you with us again soon.
David Brown
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Senior Reviewer
7 reviews 7 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
“Unexpected extraordinary place to stay”
5 of 5 stars Reviewed December 28, 2012

We stayed at the Crowne Plaza from Sunday, 23 of December until friday 28 of December. The room was spacious, clean and the view was amazing. We had two balconies and the sofa bed made it easier for my brother to accompany us without needing to stay in another room. There was a kitchenette with a washing/drying machine that helped and saved lots of money. The hotel room service is more than excellent. Overall we enjoyed our stay a lot. Thanks Crowne Plaza friendly staff and always happy and ready to help.

  • Stayed December 2012
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Cutefarah about Crowne Plaza Hotel Gold Tower Surfers Paradise
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DavidMBrown, General Manager at Crowne Plaza Hotel Gold Tower Surfers Paradise, responded to this review
December 30, 2012
Dear Cutefarah,
Thank you for choosing to stay with us over the 2012 festive season and I am very pleased to hear we met your expectations throughout the five days you were with us.
I hope we can be of service to you once again sometime in 2013.
Many thanks,
David Brown
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Melbourne, Australia
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
4 helpful votes 4 helpful votes
“Amazing pool!!”
5 of 5 stars Reviewed December 24, 2012 via mobile

This hotel gives you everything you'd expect for the price. It's a nice hotel with great rooms and a great pool. Would definitely stay here again. It's about a 10 min walk from Cavill avenue which is good as you get to see everything on the way.

  • Stayed January 2012
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask lianasante about Crowne Plaza Hotel Gold Tower Surfers Paradise
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DavidMBrown, General Manager at Crowne Plaza Hotel Gold Tower Surfers Paradise, responded to this review
December 30, 2012
Dear Lianasante,
Thank you for choosing to stay with us earlier this year and for sharing your feedback with the TripAdvisor community at large. I am pleased to hear you enjoyed your stay with us.
David Brown
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Brisbane, Australia
Senior Reviewer
6 reviews 6 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
“Spacious with beautiful views”
4 of 5 stars Reviewed December 20, 2012

We recently stayed in the Gold Tower for a weekend away, and were mostly impressed. The hotel itself is looking pretty dated, but it is larger and is of a better quality than most other hotels in the area.

Our room was perfect for the two of us, and we loved the ocean views. There was no outside noise except the ocean, the bed was so comfortable, and there was a large wardrobe. We picked our room specifically because it had a spa,but it was essentially a smallish corner bathtub. The bathroom was well appointed though, and had plenty of space for me to get ready for going out.

We found the staff in the lobby really helpful, they were able to suggest restaurants in the area for dinner. The staff in the revolving restaurant were also helpful, and the buffet breakfast was lovely. The only issue we had was bring told to park in a specific area when we checked in, and having to go back to the lobby again because it was full.

The hotel is a 5 minute walk from the beach and there are also 2 pools which were beautiful on a hot summers day. Overall, we enjoyed our stay and would consider staying again for a short holiday on the Gold Coast.

  • Stayed December 2012, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask MissKarlee about Crowne Plaza Hotel Gold Tower Surfers Paradise
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DavidMBrown, General Manager at Crowne Plaza Hotel Gold Tower Surfers Paradise, responded to this review
December 23, 2012
Dear MissKarlee,
Thank you for choosing to stay with us in the Gold Tower here at Crowne Plaza Surfers Paradise.
I am very pleased you enjoyed your stay and I hope we have the opportunity to look after you once again, next time you visit the Gold Coast.
David Brown
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Brisbane, Australia
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
“Views to live for!”
5 of 5 stars Reviewed December 9, 2012

We have just spent the loveliest weekend at the Coast! Yes that is what us Brisvegas types call it. When we arrived, second in the queue to check in - I was through in 5 minutes and the lovely receptionist commented that we were able to get our high floor room with superb views.

We had a quick meal in the adjoining Tavern which was excellent and great value for money and the bottle of wine was cheap - but good quality. Had a drink in the bar and got given fresh milk to take up to the room for the cuppa in the morning.

The next morning we had breakfast (all included) and wow what a great breakfast it was. The staff were wonderful and the food fresh and tasty with a gorgeous arrangement of fresh and cooked food.

We swan in the pool, has a spa and generally relaxed. From our balcony in our room where there were two comfortable chairs and a small table, the views were great and just the place for the glass of Moet shared with friends. We were able to take an ice bucket back to the spacious room to enjoy the views.

Saturday night after dinner we ventured back to the bar and were served once again, by a wonderful bar maid and nothing was too much trouble.

Sunday morning saw us leave, much to our regret as the whole weekend was wonderful. Whenever we bumped into staff at the hotel there was always a welcoming smile and good day. Whether it the man changing light bulbs hanging off a ladder, or the laundry staff we passed in the hallway to the car park. The staff in the restaurant at breakfast were just wonderful - a delightful weekend away.

All in all a great weekend and certainly recommend this hotel with the good old fashioned service. You won't regret staying there and we will be back.

Room Tip: Go for the Gold Tower on the higher floors - or the "07" rooms in the Pink Tower.
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  • Stayed December 2012, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Gaylene M about Crowne Plaza Hotel Gold Tower Surfers Paradise
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
 
 
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Additional Information about Crowne Plaza Hotel Gold Tower Surfers Paradise

Also Known As:
Crowne Plaza Surfers Paradise
Crowne Plaza Hotel Gold Tower Surfers Paradise Gold Coast
Address: 2809 Gold Coast Highway, Surfers Paradise, Queensland 4217, Australia
Phone Number:
Region: Australia > Queensland > Gold Coast > Surfers Paradise
Amenities:
Business Center Fitness Center Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#10 Family Hotels in Surfers Paradise
#11 Luxury Hotels in Surfers Paradise
Price Range: $$
Hotel Class:4.5 star (4.5*)
Official Description (provided by the hotel):
Crowne Plaza Gold Tower is located adjacent to Crowne Plaza Surfers Paradise. The newly refurbished Crowne Plaza Gold Tower offers premium hotel rooms and spacious self contained apartments including studio and one and two bedroom suites in a resort style setting. Every room boasts a private furnished balcony with ocean views. The Studio and Suites also offer kitchenettes and laundry facilities. Crowne Plaza Gold Tower is located between Surfers Paradise and Broadbeach. Major shopping centres, award winning dining, nightlife and world famous Gold Coast beaches are all within walking distance of the hotel. Crowne Plaza Gold Tower shares the extensive resort facilities with Crowne Plaza Surfers Paradise including two outdoor swimming pools with heated spas and sundecks, gymnasium, full sized tennis court, games room and two restaurants and bars. The hotels Day Spa is available for massage and other relaxation treatments. The hotel features 9 flexible meeting rooms and can cater for up to 550 people. Four Winds Revolving Restaurant is Queensland's only revolving restaurant. It offers panoramic views of the Gold Coast hinterland and Pacific Ocean as well as a delicious seafood and Asian style buffet. Whether travelling for business or leisure, The Place to Meet is Crowne Plaza Gold Tower. ... more   less 
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