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Crowne Plaza Hotel Gold Tower Surfers Paradise: Traveler Reviews

4.5 of 5
2809 Gold Coast Highway, Surfers Paradise, Queensland 4217, Australia
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165 reviews from our community

Traveler rating
    63
    63
    29
    4
    6
See reviews for
Families
30
 
Couples
85
 
Solo
10
 
Business
14
 
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Brisbane, Australia
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
“Views to live for!”
5 of 5 stars Reviewed December 9, 2012

We have just spent the loveliest weekend at the Coast! Yes that is what us Brisvegas types call it. When we arrived, second in the queue to check in - I was through in 5 minutes and the lovely receptionist commented that we were able to get our high floor room with superb views.

We had a quick meal in the adjoining Tavern which was excellent and great value for money and the bottle of wine was cheap - but good quality. Had a drink in the bar and got given fresh milk to take up to the room for the cuppa in the morning.

The next morning we had breakfast (all included) and wow what a great breakfast it was. The staff were wonderful and the food fresh and tasty with a gorgeous arrangement of fresh and cooked food.

We swan in the pool, has a spa and generally relaxed. From our balcony in our room where there were two comfortable chairs and a small table, the views were great and just the place for the glass of Moet shared with friends. We were able to take an ice bucket back to the spacious room to enjoy the views.

Saturday night after dinner we ventured back to the bar and were served once again, by a wonderful bar maid and nothing was too much trouble.

Sunday morning saw us leave, much to our regret as the whole weekend was wonderful. Whenever we bumped into staff at the hotel there was always a welcoming smile and good day. Whether it the man changing light bulbs hanging off a ladder, or the laundry staff we passed in the hallway to the car park. The staff in the restaurant at breakfast were just wonderful - a delightful weekend away.

All in all a great weekend and certainly recommend this hotel with the good old fashioned service. You won't regret staying there and we will be back.

Room Tip: Go for the Gold Tower on the higher floors - or the "07" rooms in the Pink Tower.
See more room tips
  • Stayed December 2012, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Gaylene M about Crowne Plaza Hotel Gold Tower Surfers Paradise
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Australia
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
10 helpful votes 10 helpful votes
“They Honour Their Guarantee! (Unusual)”
4 of 5 stars Reviewed December 3, 2012

I found a cheaper price than on their website, and they honored their guarantee with no hassle and I had the first night free.
The room was big and roomy, with a verandah and a lovely view. Nice bedding, plenty of pillows and towels.
Definitely recommended.
(To see more about which hotels to visit check us out Facebook/Shadowshopper.au)

  • Stayed December 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tweed Heads, Australia
Senior Contributor
28 reviews 28 reviews
23 hotel reviews
Reviews in 10 cities Reviews in 10 cities
142 helpful votes 142 helpful votes
“Great location and views”
4 of 5 stars Reviewed December 2, 2012

Everything was very good value for money. Clean, tidy, great staff, restaurant meals were reasonably priced, breakfast was standard anddrinks expensive as expected, room was spacious and bed was comfy. Standard inclusions in the room. No noise which was an added benefit. Would def' stay again if in the area.

  • Stayed March 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
See 4 more reviews by Etonbeach for Surfers Paradise
Ask Etonbeach about Crowne Plaza Hotel Gold Tower Surfers Paradise
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Westbrook, Queensland, Australia
Contributor
12 reviews 12 reviews
3 hotel reviews
Reviews in 6 cities Reviews in 6 cities
2 helpful votes 2 helpful votes
“Enjoyable”
4 of 5 stars Reviewed November 24, 2012 via mobile

When we arrived there was a huge mix up with our booking for the room and restaurant. After talking to the manager we were upgraded to the gold tower and offered a very fair deal for the restaurant. Which was most appreciated. The room although lovely is looking tired. Loose wallpaper, chipped paint and carpet in the hallways quiet worn. Unfortunately the room hadn't been serviced properly and there was a thank you card for another guest and a box of chocolates also half a bottle of wine in the fridge. We used the beauty salon but found the massage was far from satisfactory. The revolving restaurant however was as always fabulous. Breakfast in the restaurant the next day was also amazing

  • Stayed November 2012
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
Ask Donna S about Crowne Plaza Hotel Gold Tower Surfers Paradise
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brisbane, Queensland, Australia
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
“So comfortable and amazing room service”
5 of 5 stars Reviewed November 9, 2012

We stayed at Crowne Gold Tower to recover from a surgery I had and needed to be close to my Plastic Surgeon. Therefore relied heavily on comfort and room service. The bed and pillows were soooo comfey and the bed was huge so no worry of my fiance accidentally rolling over onto me :) Looking the way i did there was no way we could leave the room, so for 4 days we relied totally on room service, i must say to was top quality and felt like a 5 star restaurant every time we ordered. The only little downer was the room was a little dated for what we usually go for (which is ultra modern clean lines and crisp white).
The room was immaculately clean and the house keeping very attentive with clean towels extra pillows and changing linens.
Overall extremely happy with our choice!

Room Tip: King Bed Spa Studio Ocean View - We were on the 20th floor and away from the lifts room 2017 had gre...
See more room tips
  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
Ask Dee B about Crowne Plaza Hotel Gold Tower Surfers Paradise
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
 
 
 
 
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Additional Information about Crowne Plaza Hotel Gold Tower Surfers Paradise

Also Known As:
Crowne Plaza Surfers Paradise
Crowne Plaza Hotel Gold Tower Surfers Paradise Gold Coast
Address: 2809 Gold Coast Highway, Surfers Paradise, Queensland 4217, Australia
Phone Number:
Region: Australia > Queensland > Gold Coast > Surfers Paradise
Amenities:
Business Center Fitness Center Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#9 Luxury Hotels in Surfers Paradise
#9 Family Hotels in Surfers Paradise
Price Range: $$
Hotel Class:4.5 star (4.5*)
Official Description (provided by the hotel):
Crowne Plaza Gold Tower is located adjacent to Crowne Plaza Surfers Paradise. The newly refurbished Crowne Plaza Gold Tower offers premium hotel rooms and spacious self contained apartments including studio and one and two bedroom suites in a resort style setting. Every room boasts a private furnished balcony with ocean views. The Studio and Suites also offer kitchenettes and laundry facilities. Crowne Plaza Gold Tower is located between Surfers Paradise and Broadbeach. Major shopping centres, award winning dining, nightlife and world famous Gold Coast beaches are all within walking distance of the hotel. Crowne Plaza Gold Tower shares the extensive resort facilities with Crowne Plaza Surfers Paradise including two outdoor swimming pools with heated spas and sundecks, gymnasium, full sized tennis court, games room and two restaurants and bars. The hotels Day Spa is available for massage and other relaxation treatments. The hotel features 9 flexible meeting rooms and can cater for up to 550 people. Four Winds Revolving Restaurant is Queensland's only revolving restaurant. It offers panoramic views of the Gold Coast hinterland and Pacific Ocean as well as a delicious seafood and Asian style buffet. Whether travelling for business or leisure, The Place to Meet is Crowne Plaza Gold Tower. ... more   less 
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