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“Disappointing for value lucky we had a voucher.” 1 of 5 stars
Review of Towers of Chevron Renaissance

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Towers of Chevron Renaissance
4.0 of 5 Resort   |   23 Ferny Avenue, Surfers Paradise, Queensland 4217, Australia   |  
Hotel amenities
Ranked #38 of 73 Hotels in Surfers Paradise
1 review
“Disappointing for value lucky we had a voucher.”
1 of 5 stars Reviewed yesterday NEW via mobile

Got accommodation through a spreets deal, glad only had 3 nights. Extremely disappointed with the apartment couldn't stop scratching whilst in apartment, lounge terrible covers on it broken & itchy advised of broken lounge & was told they were aware broken . Bed very uncomfortable. had to advice needed maintenance first day on arrival. room nothing like on net. Pools great & location great. Staff lack personality. Appears that since accommodation was purchased through a voucher that we got worst room. Cleanliness in apartment not a big priority.

  • Stayed October 2014
    • 1 of 5 stars Value
    • 5 of 5 stars Location
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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1,260 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (369)
Date | Rating
  • English first
  • French first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Any
English first
Melbourne, Australia
Contributor
20 reviews 20 reviews
7 hotel reviews
Reviews in 10 cities Reviews in 10 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed yesterday NEW

We booked a 10 day stay through Gold Coast Holiday Rentals in a 3 bedroom apartment (not through the hotel itself) We were given great service by Linda. The only setback we had was the air con not working but within three days it had been repaired, with fans being dropped off to make do. Linda also dropped in quickly to sort out the free Foxtel we had.
We had room 2392 on the 39th floor which had amazing views. The apartment had everything we needed but it would have been nice to have detergent and a tea towel. Towels etc were supplied.
Pool area was amazing with indoor and outdoor pools. I would defiantly stay here again.

Room Tip: High floors with great views, whether it's ocean or canal views both are great
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  • Stayed October 2014, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Service
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Launceston, Australia
1 review
3 of 5 stars Reviewed 2 days ago NEW

The positives. great resort for Family stay. great pools. Coles under neath as well as bottle shop.
Negetative: Be careful who you book through. We booked with Vickey at holidays goldcoast. BIG MISTAKE. Room was dirty. Previouse guests under wear was sitting behind TV stand. Dirty tissues hanging out from under main bed. Door to apartment had broken lock. Very hard to open or secure when you left the room. The room needed a good clean. I am sure it was cleaner when we left than when we arrived. We would stay at the resort again but would book through gchr.com.au.

Room Tip: Don't book through gold coast holidays.
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  • Stayed October 2014, traveled with family
    • 3 of 5 stars Value
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service

Review collected in partnership with this hotel

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Skye, Victoria, Australia
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 days ago NEW

We stayed here in October 2014 with the family. The pools were great especially the beach lagoon pool. It is close to everything, very handy having the supermarket down stairs. We had a 2 bedroom 2 bathroom apartment lovely views of the beach and hinterland.

Room Tip: High floors with ocean views
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  • Stayed October 2014, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Adelaide, Australia
1 review
4 of 5 stars Reviewed 2 days ago NEW

Family of 4 stayed at Chevron Towers for 6 nights. 2 Bedroom paratment was quite spacious and reasonably well equipped. Very happy with most things, but cleanliness was the thing that let it down. Tv had hand prints all over it, walls and doors were grubby with surface grime. Something a little elbow grease would easliy fix. Carpet around the beds, felt like there was sand in it and needed a good vacuum. Floor in laundry was scattered with washing powder. Just needed a really good spring clean. Otherwise location is great, easy walking distance to most things, and supermarket on the ground floor was ideal.

  • Stayed October 2014, traveled with family
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Service

Review collected in partnership with this hotel

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney, Australia
Contributor
14 reviews 14 reviews
5 hotel reviews
Reviews in 11 cities Reviews in 11 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Four of us stayed for three nights in a 2 bedroom, 2 bathroom apartment and found this hotel great.

Very spacious apartment with two bathrooms, full kitchen and 2 balconies.

Great indoor and outdoor pool and gym which we used regularly, however the beach is also close and good for a run.

Excellent location in the heart of all the action and close to pubs, clubs and restaurants.

It is connected to a shopping mall with a coles and liquorland conveniently downstairs making it easy to buy any last minute items you may have forgotten. There is even a Max Brenner close by.

Would definitely stay here again.

Room Tip: Ask for a room on a high level so that you get a view
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  • Stayed October 2014, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Rooms
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
5 of 5 stars Reviewed 2 days ago NEW via mobile

Stayed here a few times now and been very happy every time. Awesome location, great apartment. Was right next door to another family we were traveling with that made it even better. The restaurants around were awesome and yummy to eat at and kid friendly.

  • Stayed October 2014
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Towers of Chevron Renaissance

Address: 23 Ferny Avenue, Surfers Paradise, Queensland 4217, Australia
Location: Australia > Queensland > Gold Coast > Surfers Paradise
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Shuttle Bus service Spa Swimming Pool Airport Transportation
Hotel Style:
#13 Top resorts Hotel in Surfers Paradise
#14 Spa Hotel in Surfers Paradise
#25 Luxury Hotel in Surfers Paradise
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Towers of Chevron Renaissance 4*
Number of rooms: 358
Official Description (provided by the hotel):
Towers of Chevron Renaissance offers a new level in contemporary lifestyle, located in the heart of Surfers Paradise. The complex consists of 3 majestic towers rising 50 levels, featuring one, two or three bedroom, self contained apartments. Set in private landscaped gardens and manicured lawns, facilities include a 600sqm bell shaped pool surrounded by sandy beaches, a 25m lap pool, spas, saunas, barbeque areas, a gymnasium, children's playground and games room and private theatre. ... more   less 
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Also Known As:
Towers Of Chevron Renaissance Hotel Surfers Paradise
Hotel Of Chevron Renaissance
Renaissance Surfers Paradise
Surfers Paradise Renaissance
Towers Of Chevron Renaissance Gold Coast/Surfers Paradise

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